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181 THE ESPLANADE , 4870, Cairns, Australia

Review Score

Based on 496 reviews

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8.3

Location

9.0

139 reviews

WiFi

8.5

12 reviews

Service

7.7

92 reviews

Room

6.4

228 reviews

Wellness Area

4.3

10 reviews

Cleanliness

2.7

43 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Reasonably central, close to shopping, restaurants, and bars. Excellent parking and car access.

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8.5

"Good internet service"

Good wifi quality.

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7.7

"Fantastic service"

Professional service. Management is acceptable.

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6.4

"Room is all right"

Average rooms with kitchenettes. Large rooms with great balconies and views. Poor A/D and televisions in poorly cleaned and maintained rooms. Complaints about age, cleanliness, and furnishing of the rooms. Shower can be a problem.

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4.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.8

"Great location"

Great location near lots of shopping.

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7.7

"Fantastic service"

Friendly service.

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6.9

"Comfortable"

Beds are decent and generally comfortable. Large, but poorly air conditioned rooms.

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6.5

"Room is all right"

Large, okay rooms with great balconies and views. Older, poorly cleaned and maintained rooms and bathrooms. Average kitchenettes and beds, but furniture and A/C are not great.

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5.5

"Ordinary amenities"

Average hotel building.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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8.9

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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7.6

"Rather comfortable"

Large, comfortable rooms.

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6.4

"Room is all right"

Rooms are decent and big, with great views but subpar bathrooms.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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