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201 LAKE STREET , 4870, Cairns, Australia

Review Score

Based on 514 reviews

heart

8.4

Service

8.8

130 reviews

Location

8.7

120 reviews

WiFi

6.7

14 reviews

Room

6.4

207 reviews

Comfort

6.1

107 reviews

Amenities

5.1

46 reviews

Cleanliness

4.9

78 reviews

100% Verified Real Reviews

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8.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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8.7

"Great location"

Great location. Reasonably central, close to shopping, restaurants, and bars. Parking is good and affordable.

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6.7

"Regular internet service"

Average wifi quality. Free internet.

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6.4

"Room is all right"

Great views and balconies, and spacious, somewhat new rooms. Complaints about cleanliness, maintenance, and TVs. Average kitchenettes and beds, but furniture and A/C are not great. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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6.1

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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5.1

"Ordinary amenities"

Poor quality lobby with mediocre facilities.

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4.9

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Moderately clean hotel facilities.

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8.8

"Fantastic service"

Friendly service and great reception.

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8.7

"Great location"

Great location and easy parking. Good shopping, and reasonably central location.

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6.9

"Regular internet service"

Regular internet service.

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6.8

"Room is all right"

Average kitchenette, in moderately new rooms. Large rooms with great balconies and views. Guests complain about cleanliness, maintenance, and furnishing. Bathroom is ok.

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6.4

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.1

"Ordinary amenities"

Buildings are not very nice, with an unimpressive entrance, but the amenities are okay.

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4.7

"Vibe is not too good"

Vibe is not too good. Relatively modern hotel. Entrance area is not particularly attractive.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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8.7

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service.

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6.4

"Room is all right"

Average rooms with standard beds. Poorly cleaned rooms with uncomfortable furniture.

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5.4

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.0

"Fantastic service"

Friendly service.

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8.2

"Great location"

Great location.

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6.5

"Room is all right"

Room is all right.

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