If you’re planning a trip to the Big Apple and want a way to see its most iconic sights without breaking the bank, the New York CityPASS® might catch your eye. This flexible, mobile-ticket package promises access to five carefully selected attractions and additional discounts, all valid for nine days. It’s a popular choice for visitors who want to maximize what they see and do in New York City, but like any plan, it has its quirks.
What we love about the CityPASS® is how it simplifies your sightseeing schedule by bundling major sites into one ticket, saving you both time and money. Its nine-day window gives you ample flexibility, and the digital format means no paper tickets to lose.
On the flip side, some travelers report frustrations around reservations and timing, especially when dealing with busy attractions and unpredictable schedules. So, if you’re a flexible traveler who appreciates the convenience of bundled tickets, this is likely a good fit.
Best suited for those who want a comprehensive taste of New York’s highlights without the hassle of buying individual tickets, the CityPASS® offers great value—particularly for first-timers eager to hit the major landmarks. However, those who prefer spontaneous visits or dislike pre-booking might find the reservation system a little restrictive.
Ultimately, if you’re organized and ready to plan ahead, the CityPASS® can make your trip smoother and more affordable.
Key Points
- Flexible 9-Day Validity: You can visit attractions on your schedule within this window, giving you room to breathe.
- Skip Lines: Tickets include priority access at busy sites like the Empire State Building and American Museum of Natural History.
- Includes Major Landmarks: Access to iconic sights like the Empire State Building, Statue of Liberty, and 9/11 Memorial.
- Choose Your Favorites: Pick three additional attractions from a list that includes Top of the Rock, Guggenheim, and Circle Line Cruises.
- Mobile-Friendly: Easy to show on your device—no need to print anything.
- Mixed Reviews on Reservation Hassles: Some reviews mention difficulty with reservations and app navigation, so be prepared to plan.
Empire State Building
With your AM/PM ticket, you’ll gain access to the 86th-floor observatory and the 2nd-floor museum. The views from the top are breathtaking, especially at sunset or at night, when the city lights sparkle. The included bonus—same-night general admission—means you can enjoy this fixture of NYC at different times of day, which many travelers find valuable. However, some reviewers note that lines can be long despite priority access, so arriving early or later might improve the experience.
American Museum of Natural History
This is a true highlight for many visitors. With your included tickets, you’ll explore over 40 galleries covering everything from dinosaurs to gems, and much more. You also get to choose one ticketed exhibition or an immersive experience like the Hayden Planetarium. Travelers often comment on the vast size of the museum—spend at least four hours if you want to see most of it—and appreciate the diversity of exhibits. A few critics mention that managing reservations can be a hassle, and some felt the process to exchange vouchers was frustrating, as one review recounts.
Top of the Rock Observation Deck
Offering sweeping views of Midtown Manhattan, the Top of the Rock is a favorite for many. It’s often less crowded than the Empire State Building and provides a stunning perspective of Central Park and the Empire State Building itself. The general admission ticket included in the pass means you’ll get a chance to enjoy a spectacular panoramic view, especially if you visit during sunset or in the early morning hours.
The 9/11 Memorial & Museum
Few places in New York evoke the emotional weight that the 9/11 Memorial does. Your included ticket grants access to the memorial pools and the museum, where you’ll find powerful exhibits about that tragic day. Visitors note that the experience is moving and profound, requiring around three hours to fully absorb the displays. Some reviews highlight the importance of arriving prepared for an emotional visit.
Statue of Liberty & Ellis Island
This combined ferry ride is a classic NYC experience. Your ticket covers the ferry and the Liberty Island and Ellis Island museums. While access to the Crown or Pedestal isn’t included, you’ll still get to explore the Statue’s base and learn about its history. The ferry ride offers stunning views of Manhattan and Brooklyn, perfect for photos. Expect about three hours for the full experience, including waiting time and touring.
Circle Line Sightseeing Cruises
Included in your pass is a midtown cruise, which offers relaxed sightseeing along the Manhattan skyline, including views of the Statue of Liberty and Brooklyn Bridge. Many travelers enjoy the easy, laid-back nature of these cruises—great for a break from walking. The reviews indicate that this is an ideal way to see key landmarks without extra charges.
Intrepid Sea, Air & Space Museum
A favorite for families or anyone interested in military history and aircraft. Your ticket grants access to the aircraft carrier, submarine, and Space Shuttle Pavilion. The immersive exhibits and interactive displays keep visitors engaged for about three hours, with many noting the unique experience of touring real ships and spacecraft.
Guggenheim Museum
The iconic spiral design of the Guggenheim is as much an attraction as its collection. Your general admission includes access to the museum’s collection and special exhibits, plus a free architecture tour. Many reviews praise the collection, especially the modern art, and appreciate the added digital guides accessible via your mobile device, making your visit more informative.
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Authentic Traveler Insights
Several reviewers highlight the value for money. For example, one mentions that it’s a “great way to easily hit all the spots we wanted,” and another states, “if we would have paid for each separately, it would be much more expensive.” This is a common theme—many find that the pass makes their trip more affordable and less stressful.
On the flip side, some travelers express frustration over reservation requirements and navigating the app or website. One review mentions, “Nothing in the pass says you have to reserve times beforehand,” which can cause confusion. Another points out that managing reservations can be stressful, especially when plans change unexpectedly. It’s a reminder to double-check each attraction’s booking process and be ready for a bit of planning.
Reviews also show that the experience depends heavily on how well you organize your visit. For example, one traveler suggests visiting Ellis Island early in the morning to enjoy ample time with the exhibits. Another warns that some attractions can be disappointingly short, particularly the ferry cruise, which they say lasted only 60 minutes instead of 90.
Some reviews caution about the overall value and convenience, arguing that certain attractions can be visited for free or cheaply outside the pass, making the pass less compelling if you’re a spontaneous traveler. Yet, many others find it a “great buy” that saves both money and time, especially if you plan your days carefully.
You can also read our reviews of more tours and experiences in New York City.
Practical Tips for Making Your NYC Visit Smooth
- Plan ahead: Know which attractions you definitely want to visit and reserve your time slots as soon as possible.
- Use the app: The mobile tickets are supposed to be easy to use, but some reviews mention app navigation issues. Familiarize yourself with the process beforehand.
- Arrive early or late: To avoid crowds at popular sites like Empire State and Top of the Rock, consider visiting during off-peak hours.
- Factor in travel time: NYC’s attractions are close but not walkable all at once. Use nearby subway stops for efficient travel.
- Be flexible: Some reviews mention last-minute changes or delays, so keep your plans adaptable if possible.
- Manage expectations: Not all attractions are equally engaging, and some might be shorter than anticipated.
Who Should Consider the New York CityPASS®?
This pass is ideal for first-time visitors who want a rundown of NYC’s must-see sights, especially if they appreciate having everything organized in advance. Its cost savings are attractive if you plan to visit most of the included attractions, and the nine-day window allows for a relaxed pace.
However, if you prefer to explore spontaneously or are only interested in a handful of sites, purchasing individual tickets might be simpler. The reservation system, while designed to improve the experience, can be an added layer of planning that some travelers find frustrating.
For families, history enthusiasts, or those keen on iconic landmarks like the Statue of Liberty, Empire State, and 9/11 Museum, the pass offers excellent value. For travelers who enjoy guided or self-paced tours, the included attractions with digital guides can enrich the experience.
Final Thoughts
The New York CityPASS® offers a cost-effective and convenient way to see many of the Big Apple’s top sights, especially for visitors eager to check off multiple landmarks in one trip. Its nine-day validity and mobile tickets provide flexibility, but the reservation process can be a stumbling block if not managed carefully.
The included attractions—ranging from towering skyscraper views to moving memorials and world-class museums—cover NYC’s broad appeal. Many travelers praise the quality of the experiences and the savings compared to buying tickets separately. Some, however, caution about the hurdles of managing reservations and app navigation, so being organized is key.
Overall, if you’re willing to plan your days and handle some pre-trip reservations, the CityPASS® can save you time, money, and stress—leaving you more room to enjoy the city’s vibrant streets and unforgettable vistas.
New York CityPASS®
FAQ
Can I use my mobile ticket across multiple days?
Yes. The pass is valid for nine consecutive days from the first use, allowing you to visit attractions at your own pace within that period.
Do I need to reserve times for attractions?
Most reviews indicate that reservations are required for many attractions, and it’s best to double-check each site’s specific booking process. Some travelers found this confusing, so plan ahead.
Are all attractions included in the pass accessible without extra costs?
Yes, for the five main attractions and three of your chosen extras, you can enter without additional charges. Upgrades or special access (like Crown tickets at the Statue of Liberty) are not included.
What if I want to visit more attractions outside the list?
The pass covers specific sites only. If you want to see others, you’ll need to purchase those tickets separately.
Is the pass suitable for families?
Absolutely. The pass offers a straightforward way for families to visit major attractions together, though younger children might need supervision at certain sites.
How long does each attraction typically take?
Most attractions recommend around 3-4 hours, but times vary depending on your pace and interest level. For example, the American Museum of Natural History may take longer, while the ferry ride is about 60-90 minutes.
What should I be aware of regarding the app or ticket management?
Some reviews mention difficulties with app navigation or QR code downloads. Familiarize yourself with the process before your trip to avoid surprises.
Ready to explore New York City with a plan that balances savings, convenience, and iconic sights? The CityPASS® can be a valuable tool—just be prepared to organize your visits and manage reservations well.
