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5-2-14 Goko Dori, 651-0087, Kobe-shi, Japan

Review Score

Based on 1627 reviews

heart

6.6

Location

8.6

424 reviews

WiFi

6.1

15 reviews

Service

5.7

254 reviews

Value for money

5.5

176 reviews

Breakfast

4.9

153 reviews

Food

4.9

96 reviews

Wellness Area

4.4

21 reviews

Amenities

4.4

97 reviews

Cleanliness

4.0

117 reviews

Vibe

3.8

102 reviews

Room

3.5

577 reviews

Comfort

2.6

401 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location and easy parking. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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6.1

"Regular internet service"

Average wifi quality.

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5.7

"Service is adequate"

Service is acceptably professional but very friendly, with decent reception and housekeeping. Smooth booking process. Laundry service can be improved.

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5.5

"Fairly good value for money"

Fairly good value for money.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.9

"Food could be better"

Food and menu are not highly reviewed. Good snacks.

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4.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.4

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Smoking area is not nice. Elevator in need of updating.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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3.5

"Room needs to be improved"

Tiny, dirty rooms with bad televisions and air conditioning. Small rooms and poorly cleaned bathrooms. Average beds. Older, poorly maintained rooms with subpar kitchenettes and furniture. Shower can be a problem.

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2.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.2

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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5.8

"Service is adequate"

Service is average, but very friendly. Decent reception and housekeeping.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.0

"Breakfast is average"

Breakfast is average.

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5.0

"Food is all right"

Food is all right. Good side dishes.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.2

"Room needs to be improved"

Small, outdated rooms with cleanliness complaints. Comfortable beds.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.7

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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8.8

"Great location"

Great location. Close to public transport and the train. Near to the city centre with good shopping options nearby.

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5.8

"Service is adequate"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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5.1

"Fairly good value for money"

Fairly good value for money.

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5.1

"Food is all right"

Food is all right.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.8

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms. Small rooms and poorly cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.7

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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6.0

"Service is adequate"

Friendly service and acceptable reception.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.8

"Food could be better"

Food could be better.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.9

"Room needs to be improved"

Small, inadequately cleaned and badly furnished rooms and bathrooms. Average beds.

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2.2

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.7

"Great location"

Great location, close to the train station.

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5.5

"Service is adequate"

Service is adequate.

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5.4

"Fairly good value for money"

Fairly good value for money.

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5.1

"Breakfast is average"

Breakfast is average.

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5.0

"Food is all right"

Food is all right.

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3.4

"Room needs to be improved"

Small rooms with low rated bathrooms.

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2.3

"More comfort would be nice"

Small and uncomfortable rooms.

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