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5-2-14 Goko Dori, 651-0087, Kobe-shi, Japan

Review Score

Based on 1963 reviews

heart

6.4

Location

8.6

459 reviews

Value for money

5.5

177 reviews

Service

5.4

275 reviews

Food

5.2

91 reviews

Breakfast

4.8

162 reviews

Amenities

4.7

108 reviews

WiFi

4.5

25 reviews

Wellness Area

4.2

20 reviews

Cleanliness

4.0

128 reviews

Room

3.4

628 reviews

Vibe

2.5

113 reviews

Comfort

2.4

431 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Reasonably central, close to sightseeing and shopping. Close to public transport and the train. So-so car access and parking.

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5.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.4

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Laundry service can be improved.

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5.2

"Food is all right"

Poor menus and okay food. Good snacks. Side dishes are all right.

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4.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.7

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Smoking area is not nice.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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3.4

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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2.5

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Entrance area is not particularly attractive.

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2.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.6

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.5

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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5.1

"Food is all right"

Food is all right. Side dishes are all right.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.1

"Room needs to be improved"

Small, outdated rooms with cleanliness complaints. Average beds.

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2.7

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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2.4

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.7

"Great location"

Great location near lots of shopping. Train station is close.

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5.7

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

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5.2

"Fairly good value for money"

Fairly good value for money.

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5.2

"Food is all right"

Food is all right.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.5

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms. Small rooms and poorly cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.6

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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8.6

"Great location"

Great location near lots of shopping.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.9

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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5.1

"Food is all right"

Food is all right.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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2.9

"Room needs to be improved"

Smaller, poorly cleaned rooms with subpar bathrooms and furnishing. Average beds.

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2.3

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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2.2

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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8.6

"Great location"

Great location.

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5.3

"Food is all right"

Food is all right.

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5.3

"Service is adequate"

Service is adequate.

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5.3

"Fairly good value for money"

Fairly good value for money.

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5.0

"Breakfast is average"

Breakfast can be improved.

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3.4

"Room needs to be improved"

Rooms could be larger.

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2.2

"More comfort would be nice"

Small and uncomfortable rooms.

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