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APA Hotel Kobe Sannomiya

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5-2-14 Goko Dori, 651-0087, Kobe-shi, Japan

Review score

Based on 1246 hotel review

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6.6

Location

8.6

348 reviews

Value for money

6.0

156 reviews

Service

5.6

208 reviews

Breakfast

4.6

128 reviews

Cleanliness

4.1

99 reviews

Vibe

3.7

79 reviews

WiFi

3.6

13 reviews

Room

3.4

457 reviews

Food

3.4

76 reviews

Comfort

3.2

333 reviews

Wellness Area

2.4

19 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location and easy parking. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.6

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Booking process is sufficient.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.7

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Entrance area is not particularly attractive.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.4

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Comfortable beds. Outdated rooms with deficient A/C, furniture, and kitchenettes. Shower can be a problem. Standard TV.

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3.4

"Food could be better"

Food could be better. Poor menu, especially in side dishes. Good snacks.

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3.2

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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2.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.5

"Great location"

Great location, close to the train station. Near to the city centre with good shopping options nearby.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.6

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.5

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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3.4

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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3.4

"Food could be better"

Food could be better.

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3.3

"Room needs to be improved"

Rooms are small with complaints about cleanliness and A/C. Rooms are badly-kept, and old, with poor furniture, but nice beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.3

"Great location"

Great location near lots of shopping. Train station is close.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.7

"Service is adequate"

Service is average, but very friendly. Decent reception and housekeeping.

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5.0

"Breakfast is average"

Breakfast can be improved.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.8

"Room needs to be improved"

Rooms are small and poorly cleaned, with substandard beds.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.6

"Food could be better"

Food could be better. Bad side dishes.

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2.7

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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8.7

"Great location"

Great location near lots of shopping. Train station is close.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.6

"Service is adequate"

Friendly service and acceptable reception.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.5

"Food could be better"

Food could be better.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.8

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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2.8

"Room needs to be improved"

Small, inadequately cleaned and badly furnished rooms and bathrooms. Average beds.

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8.8

"Great location"

Great location, close to the train station.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.4

"Service is adequate"

Service is adequate.

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5.0

"Breakfast is average"

Breakfast is average.

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3.5

"Vibe is not too good"

Vibe is not too good.

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3.2

"Room needs to be improved"

Small rooms with low rated bathrooms.

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2.9

"More comfort would be nice"

Small and uncomfortable rooms.

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