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4-4-5, Nishiazabu,, 106-0031, Tokyo, Japan

Review Score

Based on 1905 reviews

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6.9

Location

8.3

410 reviews

Service

7.5

368 reviews

Food

5.2

53 reviews

Amenities

4.7

120 reviews

Breakfast

4.5

51 reviews

WiFi

4.5

24 reviews

Vibe

3.8

91 reviews

Room

3.7

651 reviews

Comfort

3.6

454 reviews

Cleanliness

2.9

177 reviews

100% Verified Real Reviews

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8.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Medium distance to train station. Close to public transport.

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7.5

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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5.2

"Food is all right"

Dining is not great with untidy dining area and poor menu. Good side dishes.

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4.7

"Amenities are not the best"

Grounds are fine, but with outdated facilities. Smoking area is not nice. Pleasant entrance area.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Good for business people. Good choice for a city trip. Suitable for solo travelers.

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3.7

"Room needs to be improved"

Rooms are unclean and small, with subpar A/C and minibars. Small rooms and poorly cleaned bathrooms. Rooms are badly-kept, and old, with poor furniture, but nice beds. Views are decent, and so are the TV's. Shower can be a problem.

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3.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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7.9

"Great location"

Great location near lots of shopping. Medium distance to train station. Close to public transport.

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7.6

"Fantastic service"

Reception and housekeeping friendly and relatively professional.

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5.3

"Food is all right"

Food is all right.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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4.2

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

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4.1

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Poor room size, bathroom cleanliness, A/C, and furnishings. Comfortable beds. Views are decent, and so are the TV's. Shower can be a problem.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.6

"Great location"

Great location. Medium distance to train station. Close to public transport.

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7.7

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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5.5

"Food is all right"

Food is all right.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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4.2

"Vibe is not too good"

Vibe is not too good.

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3.8

"Room needs to be improved"

Small, inadequately cleaned and badly furnished rooms and bathrooms. Comfortable beds.

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3.5

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.2

"Great location"

Great location. Medium distance to train station.

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7.4

"Best value for money"

Best value for money.

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7.2

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.7

"Food could be better"

Food could be better.

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3.9

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms.

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3.7

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Could use a good cleaning"

Rooms could be cleaner.

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8.1

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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4.5

"Amenities are not the best"

Amenities are not the best.

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3.5

"Room needs to be improved"

Small rooms with complaints about cleanliness.

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3.5

"More comfort would be nice"

Small and uncomfortable rooms.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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