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4-4-5, Nishiazabu,, 106-0031, Tokyo, Japan

Review Score

Based on 2499 reviews

heart

6.9

Location

8.5

473 reviews

Service

7.5

406 reviews

Breakfast

6.4

69 reviews

WiFi

5.8

26 reviews

Food

5.2

68 reviews

Vibe

4.1

123 reviews

Amenities

4.1

145 reviews

Room

3.7

735 reviews

Wellness Area

3.6

12 reviews

Cleanliness

3.4

203 reviews

Comfort

3.3

500 reviews

100% Verified Real Reviews

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8.5

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Medium distance to train station. Close to public transport. Parking is average, and car access is inconvenient.

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7.5

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great. Smooth booking process. Laundry service can be improved.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.8

"Regular internet service"

Average wifi quality.

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5.2

"Food is all right"

Bad overall dining experience with a bad menu. Untidy dining area and side dishes are not great.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Good for business people. Good choice for a city trip. Suitable for solo travelers.

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4.1

"Amenities are not the best"

Grounds are fine, but with outdated facilities. Elevator in need of updating. Smoking area is not nice. Pleasant entrance area.

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3.7

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Small, poorly-maintained rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. TV's, beds and views are impressive. Shower can be a problem. Acceptable minibar.

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3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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3.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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8.3

"Great location"

Great location near lots of shopping. Medium distance to train station. Close to public transport.

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7.8

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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6.3

"Breakfast is average"

Breakfast is average.

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6.1

"Regular internet service"

Regular internet service.

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5.2

"Food is all right"

Food is all right.

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4.4

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Poor room size, bathroom cleanliness, A/C, and furnishings. Great beds and TVs. Shower can be a problem. Average view.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.0

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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8.8

"Great location"

Great location. Close to public transport. Medium distance to train station.

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7.6

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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5.9

"Food is all right"

Food is all right.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.4

"Room needs to be improved"

Outdated, insufficiently cleaned rooms and bathrooms, with poor furniture. Rooms are small, but beds are great.

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3.1

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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8.3

"Great location"

Great location near lots of shopping. Train station is a bit far.

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7.1

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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5.9

"Breakfast is average"

Breakfast is average.

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4.8

"Food could be better"

Food could be better.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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4.0

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Comfortable beds.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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8.5

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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3.5

"Room needs to be improved"

Small rooms with complaints about cleanliness.

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3.3

"More comfort would be nice"

Small and uncomfortable rooms.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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