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2-17-28, Marunouchi,, 460-0002, Nagoya-shi, Japan

Review Score

Based on 3014 reviews

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7.3

Wellness Area

8.8

548 reviews

Location

8.4

475 reviews

Service

7.3

407 reviews

Value for money

6.8

199 reviews

WiFi

6.6

21 reviews

Breakfast

6.2

174 reviews

Food

5.9

148 reviews

Cleanliness

4.8

184 reviews

Room

4.8

929 reviews

Comfort

2.5

611 reviews

100% Verified Real Reviews

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8.8

"Great wellness & sports facilities"

Great wellness and sauna facilities. Wellness & sports facilities could use better cleaning.

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8.4

"Great location"

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Decent, but pricey, parking. Good accessibility by car.

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7.3

"Fantastic service"

Professional and warm service and acceptable housekeeping. Standard laundry service. Booking process should be better organized.

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6.8

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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6.6

"Regular internet service"

Average wifi quality.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Food is all right"

Poor menus and okay food. Yummy vegetarian & vegan dishes. Side dishes are all right.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.8

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Mediocre beds and TVs. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem.

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2.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.1

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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8.3

"Great location"

Great location near lots of shopping.

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6.8

"Service is adequate"

Service is okay, but housekeeping is poorly reviewed. Efficient, friendly service with a nice reception.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.2

"Breakfast is average"

Breakfast is average.

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6.0

"Food is all right"

Food is all right.

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4.2

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Bathrooms and beds are acceptable.

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2.3

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Great location"

Great location near lots of shopping.

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7.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.0

"Best value for money"

Fairly good value for money.

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6.2

"Breakfast is average"

Breakfast is average.

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5.9

"Food is all right"

Food is all right.

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4.4

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.0

"Room needs to be improved"

Poorly cleaned, small rooms with subpar furnishings. Acceptable rooms with small bathrooms. Mediocre beds and TVs.

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2.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Great location"

Great location near lots of shopping.

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7.5

"Fantastic service"

Friendly service and great reception.

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7.0

"Best value for money"

Fairly good value for money.

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6.1

"Breakfast is average"

Breakfast is average.

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5.8

"Food is all right"

Poor menus and okay food.

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4.2

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms. Acceptable rooms with small bathrooms.

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2.2

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Great location"

Great location.

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7.5

"Fantastic service"

Fantastic service.

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6.7

"Ordinary amenities"

Average hotel building.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.0

"Room needs to be improved"

Small rooms with cleanliness complaints. Bathroom is ok.

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2.1

"More comfort would be nice"

Small and uncomfortable rooms.

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