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2-17-28, Marunouchi,, 460-0002, Nagoya-shi, Japan

Review Score

Based on 2556 reviews

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7.4

Wellness Area

8.6

515 reviews

Location

8.4

436 reviews

Value for money

7.4

185 reviews

Service

7.2

373 reviews

Breakfast

5.7

160 reviews

Food

5.4

136 reviews

Cleanliness

4.8

172 reviews

Room

4.3

841 reviews

WiFi

4.2

20 reviews

Comfort

2.8

546 reviews

100% Verified Real Reviews

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8.6

"Great wellness & sports facilities"

Great wellness and sauna facilities. Wellness & sports facilities could use better cleaning.

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8.4

"Great location"

Great location with good parking availability. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

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7.4

"Best value for money"

Best value for money. High priced breakfast.

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7.2

"Fantastic service"

Professional and warm service and acceptable housekeeping. Booking process should be better organized. Laundry service can be improved.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.4

"Food is all right"

Food is all right. Poor menu, especially in side dishes. Yummy vegetarian & vegan dishes. Awesome pasta.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.3

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Mediocre beds and TVs. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.9

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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8.2

"Great location"

Great location near lots of shopping.

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7.3

"Best value for money"

Best value for money.

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6.7

"Service is adequate"

Service is adequate. Professional service and good reception, but so-so housekeeping.

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6.2

"Ordinary amenities"

Average hotel building.

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5.9

"Breakfast is average"

Breakfast is average.

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5.1

"Food is all right"

Food is all right.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Room needs to be improved"

Small rooms with cleanliness complaints. Bathrooms and beds are acceptable.

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2.8

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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8.7

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.4

"Best value for money"

Best value for money.

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7.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.1

"Breakfast is average"

Breakfast is average.

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5.5

"Food is all right"

Food is all right.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"Room needs to be improved"

Small, inadequately cleaned and badly furnished rooms and bathrooms. Mediocre beds and TVs.

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2.5

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Great location"

Great location near lots of shopping.

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7.4

"Fantastic service"

Friendly service.

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5.6

"Breakfast is average"

Breakfast is average.

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5.3

"Food is all right"

Poor menus and okay food.

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5.0

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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3.8

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms. Acceptable rooms with small bathrooms.

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2.5

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Great location"

Great location.

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7.4

"Fantastic service"

Fantastic service.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.8

"Room needs to be improved"

Small rooms with cleanliness complaints. Bathroom is ok.

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2.3

"More comfort would be nice"

Small and uncomfortable rooms.

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