cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Steindamm 63, 20099, Hamburg, Germany

Review Score

Based on 12729 reviews

heart

9.1

Service

9.2

2040 reviews

Breakfast

9.1

1599 reviews

Cleanliness

9.0

766 reviews

Location

8.2

1319 reviews

Food

8.1

460 reviews

Room

7.4

2039 reviews

WiFi

3.4

185 reviews

100% Verified Real Reviews

grey circle

9.2

"Fantastic service"

Great, friendly service at reception and bar. Well-managed, great restaurants and professional service. Room service is average. Booking process is sufficient.

grey circle

9.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

9.0

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean. Clean enough restaurant, but poorly cleaned bathrooms.

grey circle

8.2

"Great location"

Great location. Close to public transport and the train. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

grey circle

8.1

"Delicious food"

Great dining experience with an excellent menu, great desserts, and excellent snacks. Food is relatively good value, and side dishes are of average quality. No good fish & seafood. Pork dishes are adequate. Dining area is relatively clean. Yummy vegetarian & vegan dishes. Vegetables are average.

grey circle

7.4

"Great room"

Great beds and balconies in up-to-date rooms. Spacious, clean rooms with great views. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with bad TV's and kitchenettes. Average minibars and furniture. Shower can be a problem.

grey circle

3.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

grey circle

9.3

"Fantastic service"

Friendly, professional service, especially in the restaurant, but so-so housekeeping.

grey circle

9.1

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

grey circle

8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

8.3

"Great location"

Great location. Close to public transport and the train. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

grey circle

7.4

"Great room"

Sizable, modern, clean rooms with standard furnishings. Excellent beds and great views. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms, with substandard A/C and televisions. Shower can be a problem.

grey circle

3.5

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.4

"Tasty breakfast"

Tasty breakfast.

grey circle

9.3

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception.

grey circle

9.1

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

8.3

"Delicious food"

Menu is excellent with tasty food.

grey circle

7.4

"Great location"

Great location, close to the train station. Parking is rare.

grey circle

6.7

"Room is all right"

Average but large and clean rooms with lower rated bathrooms. Shower can be a problem.

grey circle

3.2

"Complaints about WiFi"

Complaints about WiFi.

grey circle

8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.7

"Tasty breakfast"

Tasty breakfast.

grey circle

8.7

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

8.2

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

grey circle

6.7

"Room is all right"

Acceptable room with average furniture but great beds. Spacious, tidy, modern rooms. Rooms needing maintenance, with bad bathrooms and A/C.

grey circle

3.5

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.6

"Tasty breakfast"

Tasty breakfast.

grey circle

9.5

"Fantastic service"

Service is professional and friendly.

grey circle

9.2

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

8.8

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

grey circle

8.1

"Delicious food"

Menu is excellent with tasty food.

grey circle

7.9

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

Photos from travellers