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Steindamm 63, 20099, Hamburg, Germany

Review Score

Based on 11666 reviews

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9.1

Service

9.1

1729 reviews

Breakfast

9.0

1402 reviews

Cleanliness

8.9

671 reviews

Location

8.3

1246 reviews

Food

8.2

376 reviews

Room

7.4

1862 reviews

WiFi

3.4

203 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Great, friendly housekeeping. Reception and management are fine. Great, professional waitstaff and bartenders. Room service is average. Smooth booking process.

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9.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.9

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean. Clean enough restaurant, but poorly cleaned bathrooms.

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8.3

"Great location"

Great location. Close to public transport and the train. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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8.2

"Delicious food"

Great dining with affordable prices, great desserts, and lovely snacks. Good menu with great vegetables. Unappetizing pork dishes and side dishes. No good fish & seafood. Dining area is relatively clean. Yummy vegetarian & vegan dishes.

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7.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Mediocre sized, poorly cleaned bathrooms. Okay furniture and poor minibars in badly maintained rooms. A/C and TV are subpar. Shower can be a problem.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.8

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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8.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.2

"Great location"

Great location. Close to public transport and the train. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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7.2

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Mediocre sized, poorly cleaned bathrooms. Furniture was acceptable but rooms need maintenance with inadequate TV's and air conditioning. Shower can be a problem.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.4

"Clean"

Clean hotel facilities. Clean rooms.

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8.1

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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6.6

"Room is all right"

Decent rooms with average furniture. Spacious, clean rooms, but poorly maintained. The bathrooms are large but otherwise not very highly rated. Shower can be a problem.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Professional service and good reception.

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8.8

"Clean"

Clean hotel facilities. Clean rooms.

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8.4

"Delicious food"

Delicious food.

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8.4

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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7.6

"Great room"

Large, clean rooms with excellent beds.

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7.5

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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4.5

"Value for money could be better"

Value for money could be better.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Clean"

Clean rooms.

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8.6

"Fantastic service"

Friendly service and great reception.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Great location, close to the train station.

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6.9

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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6.8

"Room is all right"

Rooms are alright, but bathrooms are not great. Large, clean rooms with excellent beds.

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4.5

"Value for money could be better"

Value for money could be better.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

Photos from travellers