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Steindamm 63, 20099, Hamburg, Germany

Review Score

Based on 11940 reviews

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9.1

Service

9.2

1867 reviews

Breakfast

9.0

1494 reviews

Cleanliness

8.8

709 reviews

Location

8.2

1287 reviews

Room

7.4

1946 reviews

WiFi

3.6

190 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Great, friendly wait staff and housekeeping. Well-managed with a nice reception and professional service, particularly at the bar. Room service is average. Booking process is sufficient.

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9.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.8

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean. Clean enough restaurant, but poorly cleaned bathrooms.

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8.2

"Great location"

Great location. Close to public transport and the train. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping. Reasonably accessible by car.

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7.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Mediocre sized, poorly cleaned bathrooms. Furniture was acceptable but rooms need maintenance with inadequate TV's and air conditioning. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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9.0

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.7

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.4

"Great location"

Great location. Close to public transport and the train. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping. Reasonably accessible by car.

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7.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Mediocre sized, poorly cleaned bathrooms. Furniture was acceptable but rooms need maintenance with inadequate TV's and air conditioning. Shower can be a problem.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Clean"

Clean hotel facilities. Clean rooms.

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8.1

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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6.3

"Room is all right"

Mediocre, poorly maintained rooms with okay furnishing and deficient A/C. Large, tidy rooms with comfy beds, yet poor bathrooms.

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4.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.1

"Clean"

Clean hotel facilities. Clean rooms.

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8.6

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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7.8

"Bar is awesome"

Bar is awesome.

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7.8

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

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9.2

"Fantastic service"

Friendly service and great reception.

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9.0

"Clean"

Clean rooms.

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8.9

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great location"

Great location, close to the train station. Parking is rare.

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7.3

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

Photos from travellers