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Ace Inn Matsumoto

  • hotel stars
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Fuka-shi , 390-0815, Matsumoto-shi, Japan

Review score

Based on 1557 hotel review

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8.2

Location

9.3

682 reviews

Value for money

9.2

312 reviews

Wellness Area

9.2

126 reviews

WiFi

9.1

19 reviews

Service

8.6

352 reviews

Breakfast

8.4

455 reviews

Food

6.8

145 reviews

Room

4.8

426 reviews

Comfort

2.7

237 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Average parking. Convenient car access and well-priced parking.

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9.2

"Best value for money"

Best value for money. Food and breakfast are well-priced.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.1

"Good internet service"

Good wifi quality.

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8.6

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Good shuttle service.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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6.8

"Food is all right"

Lovely dining experience with affordable, delicious food. Menu and side dishes are decent. No good fish & seafood.

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4.8

"Room needs to be improved"

Uncomfortable beds and poorly maintained rooms, but clean enough. Old, cramped rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Average views and good A/C is adequate. Shower can be a problem. Good kitchenette.

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2.7

"More comfort would be nice"

Small room but A/C is sufficient. Rooms are small and noisy, with subpar beds.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Best value for money"

Best value for money. Fair breakfast prices.

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9.0

"Great location"

Great location. Close to public transport and the train. Good shopping and sightseeing. Average parking. Convenient car access and well-priced parking.

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8.9

"Fantastic service"

Professional service and great reception, but poor housekeeping.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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5.1

"Room is all right"

Decent rooms and views. Small rooms and poorly cleaned bathrooms. Older, small rooms with poor beds. Shower can be a problem.

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2.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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9.3

"Great location"

Great location. Close to public transport and the train. Average parking. Affordable parking.

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9.1

"Best value for money"

Best value for money. Fair breakfast prices.

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8.6

"Tasty breakfast"

Great and affordable breakfast.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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3.8

"Room needs to be improved"

Guests complained about the beds, room size, and cleaning and maintenance. Room cleanliness is acceptable.

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2.0

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.1

"Best value for money"

Best value for money. Fair breakfast prices.

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9.1

"Great location"

Great location, close to the train station. Great shopping. Average parking. Affordable parking.

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8.4

"Fantastic service"

Great service, especially at reception.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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6.8

"Food is all right"

Food is all right.

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5.4

"Room is all right"

Small and somewhat poorly cleaned rooms.

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3.2

"More comfort would be nice"

Small and uncomfortable rooms.

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9.4

"Great location"

Great location. Close to public transport and the train.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.3

"Best value for money"

Best value for money. Fair breakfast prices.

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8.7

"Fantastic service"

Fantastic service.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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6.8

"Food is all right"

Food is all right.

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4.7

"Room needs to be improved"

Small rooms, complaints about the beds.

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2.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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