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Neuer Steinweg 26, 20459, Hamburg, Germany

Review Score

Based on 2380 reviews

heart

8.9

Location

9.5

662 reviews

Vibe

9.3

142 reviews

Bar and Beverages

9.2

11 reviews

Service

8.7

507 reviews

Comfort

8.5

437 reviews

Pool

8.1

121 reviews

Wellness Area

7.9

111 reviews

Room

7.9

787 reviews

Breakfast

6.3

280 reviews

Food

5.8

142 reviews

WiFi

4.7

65 reviews

Value for money

4.3

183 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Close to public transport and the train. Good accessibility by car.

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9.3

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel. Luxurious Hotel. Pleasant entrance area. Luxury hotel. Awesome for families. Good for business people.

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9.2

"Bar is awesome"

Bar is awesome.

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8.7

"Fantastic service"

Friendly service, especially good laundry service. Great staff at reception and the restaurant. Service is somewhat professional, but housekeeping is subpar. Room service is average.

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8.5

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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8.1

"Great pool"

Clean pool area.

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7.9

"Great wellness & sports facilities"

Clean and nice sauna area. Good fitness area.

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7.9

"Great room"

Great furniture, and new rooms with great balconies and views. Large but inadequately maintained rooms, great beds, and insufficient A/C. Decent kitchenettes and average room cleanliness. Bathrooms are large but with substandard cleaning. TV's and minibars are poor. Shower was ok.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Food is all right"

Okay side dishes and dining experience. Menu is okay but dining area could use better cleaning. Guests disliked the pork dishes, desserts, and fruits. Fish & seafood is acceptable.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.3

"Value for money could be better"

Value for money could be better. High priced breakfast. Internet is affordable.

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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9.1

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel.

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8.8

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Great pool"

Great pool.

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8.0

"Great room"

Big, new rooms. Nice beds and lovely furniture. Decent kitchenettes and average room cleanliness. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with subpar TVs. Adequate balcony. Shower was ok.

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7.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Food is all right"

Average dining experience.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.1

"Value for money could be better"

Value for money could be better. High priced breakfast. Internet is affordable.

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9.3

"Awesome vibe"

Awesome vibe. Modern Hotel.

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking.

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8.5

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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8.3

"Great pool"

Great pool.

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8.1

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. AC needs updating.

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8.1

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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7.3

"Great room"

New rooms, great balconies, and nice furniture. Large but inadequately maintained rooms, great beds, and insufficient A/C. Decent kitchenettes and average room cleanliness. Bathroom is ok.

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6.6

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Food is all right"

Okay side dishes and dining experience.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.5

"Great location"

Great location with good parking availability.

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8.8

"Fantastic service"

Friendly service and great reception.

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8.5

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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8.0

"Great pool"

Great pool.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.7

"Great room"

Comfortable beds in spacious rooms. Kitchenette is acceptable.

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6.1

"Breakfast is average"

Breakfast is average.

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5.4

"Regular internet service"

Regular internet service.

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4.4

"Value for money could be better"

Value for money could be better.

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9.6

"Great location"

Great location.

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8.4

"Fantastic service"

Fantastic service.

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8.1

"Rather comfortable"

Rather comfortable.

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7.7

"Great room"

Great room.

Photos from travellers