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27-29, rue Royale Sainte-Marie, 1000, Brussel, Belgium

Review Score

Based on 961 reviews

heart

5.9

Location

7.7

164 reviews

Service

5.6

135 reviews

Breakfast

5.0

25 reviews

Room

3.4

282 reviews

WiFi

3.4

45 reviews

Vibe

2.7

52 reviews

Cleanliness

2.3

117 reviews

Amenities

0.8

77 reviews

100% Verified Real Reviews

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing. Close to public transport and the train.

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5.6

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.0

"Breakfast is average"

Breakfast is average.

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3.4

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Large but poorly-maintained rooms, and uncomfortable beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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0.8

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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7.1

"Great location"

Awesome location near city centre, but inconvenient parking.

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5.8

"Service is adequate"

Friendly service and acceptable reception.

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5.0

"Comfortable"

Uncomfortable and noisy, but spacious, rooms with less than ideal beds.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Large but poorly-maintained rooms, and uncomfortable beds.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Could use a good cleaning"

Rooms could be cleaner.

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0.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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7.9

"Great location"

Good location, close to public transport.

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5.5

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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5.0

"Breakfast is average"

Breakfast is average.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Room needs to be improved"

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds. Average sized rooms. Shower can be a problem.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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0.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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7.8

"Great location"

Near city centre in a great location.

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5.4

"Service is adequate"

Friendly service and acceptable reception.

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5.3

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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3.7

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Large but poorly-maintained rooms, and uncomfortable beds.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.8

"Could use a good cleaning"

Rooms could be cleaner.

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1.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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