facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

CALLE 2 ENTRE LA 5TA AV , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 488 reviews

heart

7.3

Location

9.4

115 reviews

Beach

8.4

60 reviews

Value for money

7.9

45 reviews

Room

5.6

88 reviews

Service

5.1

93 reviews

Comfort

3.9

27 reviews

Food

3.6

29 reviews

Amenities

3.4

42 reviews

Cleanliness

1.9

18 reviews

Breakfast

1.5

28 reviews

Pool

1.4

21 reviews

Wellness Area

1.1

7 reviews

WiFi

0.0

7 reviews

100% Verified Real Reviews

grey circle

9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Great shopping and the beach nearby. Close to public transport and the train.

grey circle

8.4

"Beautiful beach"

Beautiful beach.

grey circle

7.9

"Best value for money"

Best value for money.

grey circle

5.6

"Room is all right"

Standard rooms with OK beds, although quite small with poor air conditioning. Poorly cleaned and maintained rooms and poor bathrooms, but great views. Shower can be a problem.

grey circle

5.1

"Service is adequate"

Service friendliness is ok, but reception and housekeeping were substandard.

grey circle

3.9

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C.

grey circle

3.6

"Food could be better"

Dining experience could be nicer.

grey circle

3.4

"Amenities are not the best"

Hotel grounds not rated highly, with outdated facilities.

grey circle

1.9

"Could use a good cleaning"

Unclean rooms and pool area.

grey circle

1.5

"Breakfast can be improved"

Breakfast can be improved.

grey circle

1.4

"Pool should be renewed"

Pool in need of cleaning.

grey circle

1.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

grey circle

0.0

"Complaints about WiFi"

Wifi quality could be improved.

Upload your photos

Browse ALL RIVIERA RESORT traveller photo gallery

Photos from travellers