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1550 PRINCESS STREET , K7M 9E3, Kingston, Canada

Review Score

Based on 1999 reviews

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7.5

Location

8.0

248 reviews

Service

7.7

475 reviews

Pool

6.6

254 reviews

Room

5.4

718 reviews

Cleanliness

5.4

327 reviews

Breakfast

5.3

77 reviews

Amenities

4.5

179 reviews

Vibe

3.1

137 reviews

WiFi

2.2

60 reviews

100% Verified Real Reviews

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8.0

"Great location"

Great location, close to the train station. Great accessibility by car with affordable parking. Reasonably central, close to shopping, restaurants, and bars.

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7.7

"Fantastic service"

Friendly service, but poorly rated management. Staff is professional enough, with okay reception, housekeeping, and waitstaff. Recreation staff is nice. Hotel security can be an issue. Good pool/beach service. Booking process should be better organized.

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6.6

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.4

"Room is all right"

Rooms are large and mostly clean, with great beds. Mediocre sized, poorly cleaned bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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5.4

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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4.5

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Architecture not so nice. Elevator in need of updating. Good meeting & event facilities.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Awesome for families.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.7

"Great location"

Good location, more or less central. Excellent parking and car access.

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6.0

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.2

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.7

"Room needs to be improved"

Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Awesome beds, and reasonably clean rooms. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.0

"Great location"

Good location, more or less central. Excellent parking and car access.

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7.4

"Fantastic service"

Welcoming service and reception and housekeeping are alright.

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7.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Some rooms are noisy, and bathrooms are so-so.

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5.8

"Room is all right"

Rooms are large and mostly clean, with great beds. Mediocre sized, poorly cleaned bathrooms. Poorly maintained rooms with low quality furniture. Shower can be a problem.

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5.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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5.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna not so nice.

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5.0

"Breakfast is average"

Breakfast is average.

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4.3

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Great location"

Great location.

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7.0

"Fantastic service"

Average reception, but good overall service.

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7.0

"Best value for money"

Fairly good value for money.

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6.5

"Food is all right"

Food is all right.

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6.2

"Comfortable"

Relatively comfortable, with good beds.

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5.5

"Room is all right"

Great beds in okay rooms.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.2

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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6.5

"Comfortable"

Relatively comfortable, with good beds.

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6.3

"Ordinary pool"

Ordinary pool.

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5.5

"Room is all right"

Awesome beds, and reasonably clean rooms.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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