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1550 PRINCESS STREET , K7M 9E3, Kingston, Canada

Review Score

Based on 1886 reviews

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7.6

Location

8.6

224 reviews

Service

8.0

469 reviews

Pool

6.8

244 reviews

Cleanliness

6.5

307 reviews

Room

5.7

688 reviews

Breakfast

5.4

71 reviews

Vibe

3.5

131 reviews

WiFi

3.1

62 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location, close to the train station. Great accessibility by car with affordable parking. Reasonable sightseeing and quite near downtown. Good restaurants & bars in the area.

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8.0

"Fantastic service"

Reception and restaurant service is friendly. So-so management, housekeeping, and service professionalism. Booking process should be better organized.

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6.8

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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6.5

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

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5.7

"Room is all right"

Decent rooms and views. Rooms are badly-kept, and old, with poor furniture, but nice beds. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower was ok.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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3.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Awesome for families.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.3

"Great location"

Good location, more or less central. Excellent parking and car access.

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7.8

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.5

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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6.5

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

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5.6

"Room is all right"

Awesome beds, and reasonably clean rooms. Rooms are poorly-furnished and cleaned, with insufficient A/C. Inadequate minibars in older, poorly-maintained rooms.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Good location, more or less central. Excellent parking and car access.

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7.7

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms but not so noisy.

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6.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.1

"Room is all right"

Rooms are large and mostly clean, with great beds. Small rooms and poorly cleaned bathrooms. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower was ok.

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5.1

"Breakfast is average"

Breakfast is average.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Vibe is not too good"

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

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8.6

"Great location"

Great location.

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7.7

"Best value for money"

Best value for money.

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7.6

"Fantastic service"

Friendly service.

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6.9

"Food is all right"

Food is all right.

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6.5

"Comfortable"

Relatively comfortable, with good beds.

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5.7

"Room is all right"

Awesome beds, and reasonably clean rooms.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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7.6

"Best value for money"

Best value for money.

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7.0

"Rather comfortable"

Comfortable rooms and beds.

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6.5

"Ordinary pool"

Ordinary pool.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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5.7

"Room is all right"

Awesome beds, and reasonably clean rooms.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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