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1550 PRINCESS STREET , K7M 9E3, Kingston, Canada

Review Score

Based on 1740 reviews

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7.6

Location

8.6

222 reviews

Service

8.1

438 reviews

Pool

6.2

223 reviews

Breakfast

6.2

68 reviews

Room

5.9

642 reviews

Wellness Area

3.7

59 reviews

Vibe

3.6

128 reviews

WiFi

3.2

62 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location, close to the train station. Great accessibility by car with affordable parking. Reasonable sightseeing and quite near downtown. Good restaurants & bars in the area.

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8.1

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Management and housekeeping are decent. Recreation staff is nice. Hotel security is ok. Room service is perfect. Booking process should be better organized.

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6.2

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Small rooms and poorly cleaned bathrooms. Rooms are older and poorly maintained, but kitchenettes are OK. No views, poor A/C, TV's and furniture. Shower was ok.

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3.7

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Awesome for families.

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3.2

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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8.0

"Great location"

Great location and easy parking. Good shopping, and reasonably central location.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.3

"Quite clean"

Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.5

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Guests complain about bathrooms, minibars, and general room maintenance. Outdated rooms with no views, poor A/C and furniture. Shower was ok.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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3.5

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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2.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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8.4

"Great location"

Good location, but far from city centre. Great accessibility by car with affordable parking.

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8.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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6.8

"Comfortable"

Room size and comfort are OK, but beds are great. A bit too noisy and some complaints about the size of the bathrooms.

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6.5

"Ordinary pool"

Ordinary pool.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.0

"Breakfast is average"

Breakfast is average.

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5.6

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Small rooms and poorly cleaned bathrooms. Room need better maintenance, and minibars are not great. Poor views, furniture, and TV's. Shower was ok.

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4.0

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved.

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8.8

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service and great reception.

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7.6

"Best value for money"

Best value for money.

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6.6

"Comfortable"

Room size and comfort are OK, but beds are great.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Ordinary pool"

Ordinary pool.

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5.9

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Poor maintenance in rooms and bathrooms.

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3.3

"Vibe is not too good"

Vibe is not too good.

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8.7

"Great location"

Great location.

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7.5

"Best value for money"

Best value for money.

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7.2

"Fantastic service"

Friendly service and great reception.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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5.9

"Room is all right"

Awesome beds, and reasonably clean rooms.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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