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1550 PRINCESS STREET , K7M 9E3, Kingston, Canada

Review Score

Based on 2488 reviews

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7.5

Location

8.3

274 reviews

Service

8.2

564 reviews

Pool

6.5

311 reviews

Room

6.5

866 reviews

Cleanliness

5.8

397 reviews

Breakfast

5.2

86 reviews

Vibe

3.9

185 reviews

WiFi

3.7

69 reviews

100% Verified Real Reviews

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8.3

"Great location"

Great location, close to the train station. Great accessibility by car with affordable parking. Near enough to the city centre, with great sightseeing, shopping, and dining.

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8.2

"Fantastic service"

Warm service and reception, but bar service lacking. Decent management and adequately professional staff. Room service could have been improved. Good pool/beach service. Booking process should be better organized. Hotel security can be an issue.

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6.5

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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6.5

"Room is all right"

Awesome beds, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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5.8

"Quite clean"

Acceptably clean rooms and dining area. Moderately clean hotel facilities. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Awesome for families. Great for a wellness holiday. Good for business people.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.2

"Fantastic service"

Good, relatively professional service and reception.

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8.1

"Great location"

Good location, more or less central. Excellent parking and car access.

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6.2

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.9

"Room is all right"

Awesome beds, and reasonably clean rooms. Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Shower can be a problem.

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5.8

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Great location"

Great location and easy parking. Medium distance to city centre.

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7.9

"Fantastic service"

Friendly service and great reception.

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6.9

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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6.5

"Room is all right"

Rooms are large and mostly clean, with great beds. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.0

"Sufficient wellness & sports facilities"

Below average sauna and wellness facilities.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Vibe is not too good"

Vibe is not too good. Entrance area is not particularly attractive.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location.

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7.6

"Fantastic service"

Fantastic service.

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6.3

"Comfortable"

Comfortable.

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6.2

"Food is all right"

Food is all right.

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5.8

"Room is all right"

Room is all right.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.5

"Fantastic service"

Friendly service.

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6.6

"Comfortable"

Relatively comfortable, with good beds.

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6.2

"Ordinary pool"

Ordinary pool.

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5.8

"Room is all right"

Great beds in okay rooms.

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5.6

"Quite clean"

Quite clean.

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4.8

"Amenities are not the best"

Amenities are not the best.

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