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8 Westbrook Resort, Zijingang Road (Zijingang Lu), 310013, Hangzhou, China

Review Score

Based on 1378 reviews

heart

8.9

Vibe

8.9

321 reviews

Location

8.4

324 reviews

Service

8.2

332 reviews

Cleanliness

6.8

39 reviews

Breakfast

6.0

139 reviews

Room

5.1

473 reviews

Value for money

4.9

155 reviews

Pool

4.4

46 reviews

Comfort

2.9

295 reviews

100% Verified Real Reviews

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Good resort hotel. Good for traveling with friends.

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8.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. So-so car access and parking.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception. Poor management, but okay housekeeping.

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6.8

"Quite clean"

Room cleanliness is acceptable.

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6.0

"Breakfast is average"

Breakfast is average.

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5.1

"Room is all right"

Old, reasonably clean rooms, decent beds, and inadequate A/C. Small rooms and bathrooms with substandard TV's. Average balconies and furniture. Great view. Shower can be a problem.

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4.9

"Value for money could be better"

Value for money could be better.

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4.4

"Pool should be renewed"

Pool should be renewed.

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2.9

"More comfort would be nice"

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Great location"

Great location near lots of shopping.

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6.7

"Quite clean"

Room cleanliness is acceptable.

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6.1

"Breakfast is average"

Breakfast is average.

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4.5

"Value for money could be better"

Value for money could be better.

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4.5

"Pool should be renewed"

Pool should be renewed.

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4.2

"Room needs to be improved"

Rooms are small, bathrooms too, but the views are good. Acceptable beds, balconies, and cleanliness.

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2.1

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Quiet rooms and beds are alright.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating.

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8.6

"Great location"

Great location somewhat accessible by car.

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7.8

"Fantastic service"

Service is professional and friendly.

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6.1

"Breakfast is average"

Breakfast is average.

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4.9

"Value for money could be better"

Value for money could be better.

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4.7

"Room needs to be improved"

Fairly clean rooms, though small with uncomfortable beds and poor bathrooms.

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2.8

"More comfort would be nice"

Uncomfortable and small, but quiet, rooms, with poor beds.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.4

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service.

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6.1

"Ordinary amenities"

Average hotel building.

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5.9

"Breakfast is average"

Breakfast is average.

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4.7

"Value for money could be better"

Value for money could be better.

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4.7

"Room needs to be improved"

Rooms are small and bathrooms were inadequate but beds are alright.

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2.9

"More comfort would be nice"

Small and uncomfortable rooms. Quiet rooms and beds are alright.

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8.5

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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5.0

"Fairly good value for money"

Fairly good value for money.

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3.9

"Room needs to be improved"

Rooms could be larger.

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2.9

"More comfort would be nice"

Small and uncomfortable rooms.

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