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8 Westbrook Resort, Zijingang Road (Zijingang Lu), 310013, Hangzhou, China

Review Score

Based on 1686 reviews

heart

9.0

Vibe

8.8

477 reviews

Location

8.7

462 reviews

Service

8.3

502 reviews

Cleanliness

6.4

70 reviews

Pool

5.6

51 reviews

Breakfast

5.2

192 reviews

Value for money

4.7

238 reviews

Room

4.4

681 reviews

Comfort

2.6

431 reviews

100% Verified Real Reviews

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8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Hotel could use some updating. Good for traveling with friends.

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8.7

"Great location"

Great location. Good shopping and sightseeing. Accessible by car, but parking is a hassle. City centre is hard to reach.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception. Poor management, but okay housekeeping. Great concierge service.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.6

"Ordinary pool"

Ordinary pool.

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5.2

"Breakfast is average"

Breakfast is average.

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4.7

"Value for money could be better"

Value for money could be better.

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4.4

"Room needs to be improved"

Small, poorly-maintained rooms with inadequate A/C. Okay beds and acceptably clean rooms, but poor TV's and furniture. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower can be a problem. Good kitchenette.

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2.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

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8.6

"Great location"

Great location somewhat accessible by car. Good shopping and sightseeing.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Ordinary pool"

Ordinary pool.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Value for money could be better"

Value for money could be better.

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3.4

"Room needs to be improved"

Small rooms and bathrooms with inadequate A/C. So-so beds and rooms, but balconies are nice with great views.

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1.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

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8.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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8.4

"Great location"

Great location near lots of shopping.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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6.1

"Ordinary pool"

Ordinary pool.

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5.1

"Breakfast is average"

Breakfast is average.

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4.5

"Value for money could be better"

Value for money could be better.

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3.8

"Room needs to be improved"

Smaller, poorly maintained rooms and bathrooms, but lovely views. Acceptable beds, balconies, and cleanliness.

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2.8

"More comfort would be nice"

Small and uncomfortable rooms. Quiet rooms and beds are alright.

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8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

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8.7

"Great location"

Great location near lots of shopping. Reasonably accessible by car.

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8.3

"Fantastic service"

Friendly service.

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5.4

"Breakfast is average"

Breakfast is average.

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4.7

"Value for money could be better"

Value for money could be better.

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4.5

"Room needs to be improved"

Small rooms with low rated bathrooms. Rooms are quite clean and beds are standard. Nice balcony.

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3.0

"More comfort would be nice"

Small and uncomfortable rooms. Quiet rooms and beds are alright.

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8.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.6

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service.

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6.7

"Food is all right"

Food is all right.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.6

"Value for money could be better"

Value for money could be better.

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4.0

"Room needs to be improved"

Rooms could be larger.

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2.8

"More comfort would be nice"

Small and uncomfortable rooms.

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