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20KM JALAN PONTIAN LAMA, 81110, Johor Bahru, Plentong, Malaysia

Review Score

Based on 1803 reviews

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7.7

Pool

7.9

192 reviews

Location

7.4

187 reviews

Service

7.1

342 reviews

Amenities

5.8

226 reviews

Room

5.2

567 reviews

Food

4.7

165 reviews

Breakfast

4.5

219 reviews

Vibe

3.6

113 reviews

WiFi

3.0

29 reviews

100% Verified Real Reviews

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7.9

"Great pool"

Great but poorly cleaned pool.

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7.4

"Great location"

Great location. Far from city centre, but good shopping nearby. Easy to park but hard to drive to.

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7.1

"Fantastic service"

Service is great, except for some complaints about housekeeping. Average reception and restaurant service, but management is not great. Room service could have been improved. Hotel security is ok.

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5.8

"Ordinary amenities"

Outdated facilities and entrance area. Great hotel grounds and outdoor sports facilities. Conventional kids facilities.

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5.2

"Room is all right"

Rooms are large and clean enough, with great views. Old, poorly maintained rooms with inadequate A/C and kitchenettes. Small rooms and poorly cleaned bathrooms. Substandard furniture, beds and balcony. Shower can be a problem.

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4.7

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. Pricey, subpar menu. Side dishes are all right.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Good resort hotel. Awesome for families. Fine for golfers.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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7.8

"Great pool"

Great pool.

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7.6

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service, but housekeeping was less impressive. Room service could have been improved.

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5.2

"Food is all right"

Poor menus and okay food.

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4.7

"Room needs to be improved"

Uncomfortable beds and old, poorly maintained rooms. Rooms are large and clean enough, with great views. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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7.6

"Great location"

Great location.

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7.5

"Great pool"

Great pool.

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6.9

"Service is adequate"

Service is average, but very friendly.

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5.2

"Room is all right"

TV's are nice, but beds aren't, accommodated in average, spacious rooms.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"Food could be better"

Food could be better.

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8.0

"Rather comfortable"

Large, comfortable rooms.

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7.1

"Fantastic service"

Fantastic service.

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5.3

"Room is all right"

Big, decent rooms.

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5.0

"Room is all right"

Room needs to be improved.

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