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20KM JALAN PONTIAN LAMA, 81110, Johor Bahru, Plentong, Malaysia

Review Score

Based on 1997 reviews

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7.8

Location

8.1

209 reviews

Pool

7.7

182 reviews

Service

7.1

374 reviews

Room

5.3

617 reviews

Food

5.2

172 reviews

Breakfast

4.3

217 reviews

Vibe

3.9

100 reviews

WiFi

3.6

35 reviews

100% Verified Real Reviews

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8.1

"Great location"

Great location. City centre is hard to reach. Good shopping and sightseeing. Fairly accessible by car with easy parking.

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7.7

"Great pool"

Great but poorly cleaned pool.

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7.1

"Fantastic service"

Reception is decent, with overall friendly and professional service. Housekeeping and management are lacking. Room service could have been improved. Hotel security can be an issue. Recreation staff is nice.

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5.3

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Dated, poorly cleaned rooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

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5.2

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Desserts are average, but sides are not highly recommended.

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4.3

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Good resort hotel. Fine for golfers. Awesome for families.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location. Far from city centre, but good shopping nearby.

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7.9

"Rather comfortable"

Big, comfortable, and quiet rooms. Decent beds, but poor A/C.

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7.8

"Great pool"

Great but poorly cleaned pool.

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7.0

"Fantastic service"

Service is okay, but housekeeping is poorly reviewed. Efficient, friendly service with a nice reception. Room service could have been improved.

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5.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Out-dated rooms with OK TV's, but poor furnishings and A/C. Poorly maintained and cleaned rooms.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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3.9

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Great location.

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8.0

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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6.7

"Service is adequate"

Friendly service and acceptable reception.

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5.4

"Room is all right"

Well-sized, typical rooms with mediocre beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.1

"Food is all right"

Food is all right.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes.

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8.2

"Great location"

Great location.

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8.1

"Rather comfortable"

Large, comfortable rooms.

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6.8

"Service is adequate"

Service is adequate.

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5.2

"Room is all right"

Large, relatively tidy rooms but bathrooms are not great.

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5.0

"Food is all right"

Food could be better.

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4.5

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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8.4

"Great location"

Great location.

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8.1

"Rather comfortable"

Large, comfortable rooms.

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7.3

"Fantastic service"

Friendly service.

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5.6

"Room is all right"

Big, decent rooms.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"Could use a good cleaning"

Could use a good cleaning.

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