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20KM JALAN PONTIAN LAMA, 81110, Johor Bahru, Plentong, Malaysia

Review Score

Based on 2076 reviews

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7.7

Location

7.8

252 reviews

Pool

7.6

195 reviews

Service

7.1

447 reviews

Amenities

6.1

252 reviews

Room

5.6

698 reviews

Breakfast

4.4

243 reviews

WiFi

2.9

37 reviews

100% Verified Real Reviews

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7.8

"Great location"

Great location. Easy to park but hard to drive to. City centre is hard to reach. Good shopping and sightseeing.

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7.6

"Great pool"

Great but poorly cleaned pool.

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7.1

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Average reception and restaurant service, but management is not great. Room service could have been improved. Hotel security can be an issue. Recreation staff is nice.

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6.1

"Ordinary amenities"

Great grounds and decent buildings. Conventional kids facilities. Older facilities and unpleasant entrance area. Lacking in outdoor sports facilities. Beautiful architecture.

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5.6

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.4

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Great location and easy parking. Far from city centre, but good shopping nearby.

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7.7

"Great pool"

Great but poorly cleaned pool.

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6.9

"Service is adequate"

Service is okay, but housekeeping is poorly reviewed. Efficient, friendly service with a nice reception. Room service could have been improved.

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5.7

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Guests complain about cleanliness, maintenance, and furnishing. Old rooms with complaints about bathroom cleanliness, TVs, and A/C.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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7.9

"Great location"

Great location.

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7.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.9

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Older, poorly cleaned and maintained rooms and bathrooms.

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5.5

"Food is all right"

Poor menus and okay food.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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8.3

"Rather comfortable"

Big, comfortable, and quiet rooms.

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8.0

"Great location"

Great location.

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7.0

"Fantastic service"

Service is average, but very friendly.

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5.7

"Room is all right"

Rooms spacious and relatively clean, but bathrooms are below average.

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4.5

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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8.3

"Rather comfortable"

Large, comfortable rooms.

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7.7

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service.

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5.7

"Room is all right"

Big, decent rooms.

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5.0

"Breakfast is average"

Breakfast is average.

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4.9

"Vibe is not too good"

Vibe is not too good.

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