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2-4-6, Komagata, 111-0043, Tokyo, Japan

Review Score

Based on 6201 reviews

heart

7.7

Location

8.9

1357 reviews

Wellness Area

7.6

723 reviews

Breakfast

6.9

394 reviews

Service

6.5

962 reviews

Room

5.0

1996 reviews

Bar and Beverages

4.0

5 reviews

WiFi

3.6

54 reviews

Comfort

2.9

1218 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good car access, but so-so parking.

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7.6

"Great wellness & sports facilities"

Great wellness & sports facilities. Moderately clean wellness & sports facilities.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.5

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Smooth booking process. Laundry service can be improved. Hotel security is ok. Recreation staff is ok.

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5.0

"Room is all right"

Small, poorly-maintained rooms with inadequate A/C. Great views from decent, somewhat clean rooms with okay beds. Small rooms and poorly cleaned bathrooms. Guests didn't love the furnishing or kitchenettes. Minibars and TVs are okay. Shower can be a problem.

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4.0

"Bar could improve"

Bar could improve.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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8.7

"Great location"

Great location and easy parking. Good shopping and sightseeing. Close to public transport and the train.

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7.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.7

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Smooth booking process.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.5

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Small, poorly-maintained rooms with inadequate A/C. Standard TV. Shower can be a problem.

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3.1

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.0

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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7.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.7

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Smooth booking process.

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5.9

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Small and poorly maintained rooms.

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4.0

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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9.2

"Great location"

Great location with excellent sightseeing. Train station is close.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.8

"Breakfast is average"

Breakfast is average.

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6.8

"Quite clean"

Room cleanliness is acceptable.

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6.8

"Room is all right"

Rooms are quite clean and beds are standard. Great views, but small rooms. Acceptable rooms with small bathrooms.

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6.3

"Ordinary amenities"

Great grounds and decent buildings.

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6.1

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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3.8

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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8.9

"Great location"

Great location, close to the train station. Good shopping and sightseeing.

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7.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.4

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.2

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Acceptable rooms with small bathrooms. Rooms are small with poor air conditioning.

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3.1

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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