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2-4-6, Komagata, 111-0043, Tokyo, Japan

Review Score

Based on 6649 reviews

heart

7.6

Location

8.9

1291 reviews

Wellness Area

7.7

710 reviews

Breakfast

7.3

386 reviews

Service

6.6

931 reviews

Food

6.5

246 reviews

Bar and Beverages

5.5

6 reviews

Room

4.9

1980 reviews

WiFi

4.3

48 reviews

Comfort

2.9

1191 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Medium distance to train station. Excellent parking and car access. Good access to airport. Parking should be cheaper.

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7.7

"Great wellness & sports facilities"

Great wellness & sports facilities. Wellness & sports facilities could use better cleaning.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Laundry service can be improved. Booking process is sufficient. Hotel security is ok. Recreation staff is ok.

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6.5

"Food is all right"

Acceptable restaurant prices, but poor overall dining experience. Great menu with excellent sides. Yummy vegetarian & vegan dishes. Poorly rated desserts and fruits, and problems with dining area cleanliness. No good fish & seafood.

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5.5

"Standard bar"

So-so bar with mediocre drinks.

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4.9

"Room needs to be improved"

View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Nice TV. Kitchenettes and minibars are as expected.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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8.8

"Great location"

Great location and easy parking. Good shopping and sightseeing. Medium distance to train station. Close to public transport.

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7.8

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Smooth booking process.

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7.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.5

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Small, poorly-maintained rooms with inadequate A/C.

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2.9

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.0

"Great location"

Great location. Good shopping and sightseeing. Medium distance to train station.

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7.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Booking process is sufficient.

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6.5

"Food is all right"

Food is all right.

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6.0

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Acceptable rooms with small bathrooms. Small and poorly maintained rooms.

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4.0

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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9.3

"Great location"

Great location with excellent sightseeing. Medium distance to train station.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.5

"Service is adequate"

Service is friendly and professional but overall average. Decent reception and housekeeping.

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6.4

"Room is all right"

Rooms are quite clean and beds are standard. Great views, but small rooms. Acceptable rooms with small bathrooms.

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6.1

"Ordinary amenities"

Great grounds and decent buildings.

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3.5

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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9.0

"Great location"

Great location. Good shopping and sightseeing.

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7.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

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5.1

"Room is all right"

Rooms are quite clean and beds are standard. Great views, but small rooms. Acceptable rooms with small bathrooms.

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2.8

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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