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1-4-16 Matsuyama, 900-0032, Onna-son, Japan

Review Score

Based on 2202 reviews

heart

7.2

Beach

10.0

8 reviews

Wellness Area

8.4

175 reviews

Location

8.0

441 reviews

Breakfast

7.9

90 reviews

Service

5.6

294 reviews

Cleanliness

4.4

192 reviews

WiFi

4.4

20 reviews

Room

4.2

632 reviews

Comfort

2.4

403 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities. Wellness & sports facilities could use better cleaning. Sauna not so nice.

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8.0

"Great location"

Great location. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants. Near to public transport and the airport. Medium distance to train station.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.6

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Booking process is sufficient. Laundry service can be improved. Recreation staff could be nicer.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Room needs to be improved"

Guests complain about the size, cleanliness, furnishing, and maintenance of the rooms. Small rooms and poorly cleaned bathrooms. Beds and kitchenettes are so-so. Great views, but older rooms with some complaints about A/C. Shower can be a problem. Nice TV.

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2.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.4

"Great location"

Near city centre in a great location. Close to public transport. Medium distance to train station.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.6

"Tasty breakfast"

Tasty breakfast.

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5.8

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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4.8

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Bathrooms and beds are acceptable. Nice TV.

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4.6

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.1

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great location"

Great location. Easy car access but inadequate parking.

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5.5

"Service is adequate"

Friendly service and acceptable reception.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Room needs to be improved"

Dirty, run-down, tiny rooms, but so-so beds.

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1.8

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Best value for money"

Best value for money.

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5.2

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms.

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2.0

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.4

"Great location"

Great location.

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7.2

"Best value for money"

Best value for money.

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5.3

"Service is adequate"

Service is adequate.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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4.3

"Room needs to be improved"

Small rooms with cleanliness complaints.

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2.4

"More comfort would be nice"

Small and uncomfortable rooms.

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