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1-4-16 Matsuyama, 900-0032, Onna-son, Japan

Review Score

Based on 2125 reviews

heart

7.2

Food

8.4

68 reviews

Location

8.2

436 reviews

Wellness Area

8.1

167 reviews

Breakfast

7.7

86 reviews

Value for money

7.0

163 reviews

Service

6.0

293 reviews

Cleanliness

4.8

190 reviews

Room

4.4

627 reviews

WiFi

3.9

24 reviews

Comfort

2.8

408 reviews

100% Verified Real Reviews

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8.4

"Delicious food"

Menu is excellent with tasty food. Side dishes are all right.

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8.2

"Great location"

Great location. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping. Near to public transport and the airport.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities. Wellness & sports facilities could use better cleaning. Sauna not so nice.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Best value for money"

Fairly good value for money. High priced breakfast.

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6.0

"Service is adequate"

Service is friendly and professional but overall average. Complaints about housekeeping and reception. Smooth booking process. Laundry service can be improved.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.4

"Room needs to be improved"

Small, poorly cleaned and maintained rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Beds and kitchenettes are so-so. Modern rooms with excellent views. Standard TV. Shower can be a problem.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.6

"Great location"

Great location with good access by car. Near to the city centre with good shopping options nearby. Close to public transport and the train.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.1

"Best value for money"

Best value for money.

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6.1

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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4.9

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.9

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Bathrooms and beds are acceptable. Standard TV.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.4

"Delicious food"

Delicious food.

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8.0

"Great location"

Great location. Easy car access but inadequate parking. Near to the city centre with good shopping options nearby.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.0

"Best value for money"

Fairly good value for money.

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5.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms. Hotel facilities could use a good clean.

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3.4

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms with complaints about beds and bathrooms.

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2.0

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Fairly good value for money"

Fairly good value for money.

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5.3

"Service is adequate"

Service is average, but very friendly. Complaints about housekeeping and reception.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

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2.1

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.5

"Great location"

Great location.

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6.7

"Fairly good value for money"

Fairly good value for money.

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5.7

"Service is adequate"

Service is adequate.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Room needs to be improved"

Small rooms with cleanliness complaints.

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2.8

"More comfort would be nice"

Small and uncomfortable rooms.

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