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2, Kawazoe 4jo, Minami-ku, 005-0804, Sapporo-shi, Japan

Review Score

Based on 2186 reviews

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7.1

Wellness Area

8.2

426 reviews

Breakfast

7.3

226 reviews

Food

6.7

231 reviews

Location

6.2

509 reviews

Service

6.1

546 reviews

WiFi

5.4

30 reviews

Room

5.3

758 reviews

Vibe

4.1

227 reviews

Cleanliness

3.1

171 reviews

100% Verified Real Reviews

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8.2

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.7

"Food is all right"

Okay dining experience with acceptable prices. Nice menu with delicious desserts. Good sushi.

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6.2

"Location is ok"

Location is ok. Parking is good and affordable. Awesome sightseeing, but far from downtown. Reasonably accessible by car. Train station is a bit far. Adequate access to public transport. Restaurants & bars in the area are ok.

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6.1

"Service is adequate"

Reception and service are alright. Professional and warm service and acceptable housekeeping. Good shuttle service. Smooth booking process. Recreation staff is nice. Hotel security can be an issue.

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5.4

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.3

"Room is all right"

Beds are fine, but rooms and furniture could be better-maintained. Bathrooms are large but with substandard cleaning. Large rooms with nice TV's. Outdated rooms with complaints about minibars, A/C, and cleanliness. Shower can be a problem.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.6

"Food is all right"

Food is all right.

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6.2

"Location is ok"

Location is fine but far from the city centre. Parking is good and affordable. Reasonably accessible by car. Train station is a bit far.

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5.9

"Service is adequate"

Service is adequate. Professional, friendly service, good reception, and decent housekeeping. Good shuttle service. Smooth booking process.

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5.3

"Room is all right"

Rooms are OK, but old and poorly maintained. Bathrooms are large but with substandard cleaning. Rooms have issues with cleanliness, uncomfortable beds, and poor A/C. Large rooms with nice TV's.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.2

"Best value for money"

Best value for money.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.8

"Location is ok"

Location is ok. Parking is good and affordable. Reasonably accessible by car.

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5.9

"Room is all right"

Spacious rooms. Rooms are poorly maintained and cleaned, with poorly rated beds.

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5.8

"Service is adequate"

Friendly service and acceptable reception.

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3.6

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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8.3

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.0

"Delicious food"

Menu is excellent with tasty food.

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6.6

"Service is adequate"

Acceptable service with impressive reception. Smooth booking process.

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6.1

"Location is ok"

Location is fine but far from the city centre. Accessible parking.

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5.4

"Room is all right"

Big, decent rooms. Large, so-so bathroom.

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4.3

"Vibe is not too good"

Vibe is not too good. Pleasant entrance area. Atmosphere could be friendlier. Hotel could use some updating.

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3.1

"Could use a good cleaning"

Could use a good cleaning.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.7

"Food is all right"

Food is all right.

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6.1

"Location is ok"

Location is ok. Parking is good and affordable.

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6.0

"Service is adequate"

Acceptable service with impressive reception.

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5.4

"Room is all right"

Rooms and bathrooms are alright. Big rooms, although there are complaints about cleanliness.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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