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2, Kawazoe 4jo, Minami-ku, 005-0804, Sapporo-shi, Japan

Review Score

Based on 2838 reviews

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7.2

Wellness Area

8.4

506 reviews

Breakfast

7.5

237 reviews

Food

6.8

254 reviews

WiFi

6.8

44 reviews

Location

6.4

595 reviews

Service

6.3

600 reviews

Room

5.9

892 reviews

Cleanliness

3.4

179 reviews

100% Verified Real Reviews

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8.4

"Great wellness & sports facilities"

Great wellness and sauna facilities. Wellness & sports facilities could use better cleaning.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.8

"Food is all right"

Fine prices and dining experience with delicious desserts and fruit. Sushi is average.

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6.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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6.4

"Location is ok"

Location is ok. Parking is good and affordable. Decent shopping and great sightseeing. City centre is hard to reach. Reasonably accessible by car. Train station is a bit far. Adequate access to public transport. Restaurants & bars in the area are ok. Good access to airport.

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6.3

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Good shuttle service. Booking process is sufficient. Recreation staff is nice. Hotel security can be an issue.

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5.9

"Room is all right"

Beds are fine, but rooms and furniture could be better-maintained. Bathrooms are large but with substandard cleaning. Large rooms, good TV's, and great views. Outdated rooms with complaints about minibars, A/C, and cleanliness. Shower can be a problem.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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8.6

"Best value for money"

Best value for money.

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8.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.9

"Food is all right"

Food is all right.

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6.1

"Location is ok"

Location is ok. Great accessibility by car with affordable parking. Decent shopping and great sightseeing. City centre is hard to reach. Train station is a bit far.

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5.7

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Good shuttle service. Booking process is sufficient.

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5.7

"Room is all right"

Decent rooms with passable beds, but badly kept up. Bathrooms are large but with substandard cleaning. Older and poorly cleaned rooms with inadequate A/C. Large rooms with nice TV's.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Best value for money"

Best value for money.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.0

"Delicious food"

Menu is excellent with tasty food.

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6.9

"Location is ok"

Location is ok. Great accessibility by car with affordable parking. Shopping is ok.

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5.9

"Room is all right"

Rooms, bathrooms and beds are decent. Big rooms, although there are complaints about cleanliness.

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5.9

"Service is adequate"

Reception and service are alright.

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3.9

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.5

"Service is adequate"

Friendly service and acceptable reception.

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6.4

"Location is ok"

Location is fine but far from the city centre. Parking is good and affordable.

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5.9

"Room is all right"

Big, decent rooms. Large, so-so bathroom.

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3.2

"Could use a good cleaning"

Could use a good cleaning.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.5

"Food is all right"

Menu is good and food is alright.

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6.4

"Location is ok"

Location is ok. Parking is good and affordable.

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5.9

"Service is adequate"

Reception and service are alright.

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5.2

"Room is all right"

Rooms and bathrooms are alright. Big rooms, although there are complaints about cleanliness.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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