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2, Kawazoe 4jo, Minami-ku, 005-0804, Sapporo-shi, Japan

Review Score

Based on 1781 reviews

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7.0

Wellness Area

8.0

361 reviews

Breakfast

7.2

207 reviews

WiFi

6.4

21 reviews

Food

6.3

200 reviews

Service

6.3

485 reviews

Location

6.0

434 reviews

Room

5.2

666 reviews

Vibe

4.2

198 reviews

Cleanliness

3.5

161 reviews

100% Verified Real Reviews

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8.0

"Great wellness & sports facilities"

Great wellness and sauna facilities. Wellness & sports facilities could use better cleaning.

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7.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.4

"Regular internet service"

Average wifi quality.

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6.3

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive. Sushi is average.

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6.3

"Service is adequate"

Reception and service are alright. Professional and warm service and acceptable housekeeping. Good shuttle service. Recreation staff is nice.

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6.0

"Location is ok"

Location is ok. Parking is good and affordable. Particularly good for shopping with average sightseeing options closeby. City centre is hard to reach. Train station is a bit far. Reasonably accessible by car. Close to public transport. Restaurants & bars in the area are ok.

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5.2

"Room is all right"

Average rooms and beds, but A/C and furniture substandard. Bathrooms are large but with substandard cleaning. Wonderful views but complaints about room maintenance and cleanliness. Large rooms, and good TV's and minibars. Shower can be a problem.

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4.2

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.3

"Food is all right"

Decent food and menu.

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6.0

"Service is adequate"

Reception and service are alright. Professional and warm service and acceptable housekeeping. Good shuttle service.

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5.5

"Location is ok"

Location is ok. Parking is good and affordable. Far from city centre, but good shopping nearby. Reasonably accessible by car. Train station is a bit far.

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5.0

"Room is all right"

Decent rooms with passable beds, but badly kept up. Bathrooms are large but with substandard cleaning. Large rooms, good TV's, and great views. Older and poorly cleaned rooms with inadequate A/C.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Pleasant entrance area.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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7.9

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Friendly service and acceptable reception. Booking process is sufficient.

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6.4

"Food is all right"

Decent food and menu.

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6.1

"Location is ok"

Location is fine but far from the city centre. Accessible parking.

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5.8

"Room is all right"

Rooms spacious but untidy. Large, so-so bathroom.

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4.4

"Vibe is not too good"

Vibe is not too good. Pleasant entrance area. Atmosphere could be friendlier. Hotel could use some updating.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Location is ok"

Location is ok. Parking is good and affordable. Far from city centre, but good shopping nearby.

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6.2

"Food is all right"

Food is all right.

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5.6

"Service is adequate"

Friendly service and acceptable reception.

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5.3

"Room is all right"

Rooms are vast, yet mediocre, with average bathroom and beds. Poorly maintained and cleaned rooms.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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3.6

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.9

"Breakfast is average"

Breakfast is average.

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6.3

"Food is all right"

Food is all right.

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6.2

"Location is ok"

Location is ok. Parking is good and affordable.

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6.0

"Service is adequate"

Standard service overall, though very professional, and OK reception.

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4.8

"Room needs to be improved"

Rooms could be cleaner. Spacious rooms with standard bathrooms.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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