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Calle 3 Sur, entre avenidas 65 y 70 , 77712, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 931 reviews

heart

8.9

Amenities

9.3

67 reviews

Comfort

9.0

249 reviews

Service

9.0

270 reviews

Value for money

8.8

112 reviews

Cleanliness

8.5

88 reviews

Room

7.8

358 reviews

Breakfast

6.7

21 reviews

Location

6.4

249 reviews

WiFi

4.1

41 reviews

Beach

2.5

68 reviews

100% Verified Real Reviews

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9.3

"Great amenities"

Great amenities. Beautiful architecture.

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9.0

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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9.0

"Fantastic service"

Friendly and professional staff, and great laundry service. Management, housekeeping and reception are great. Hotel security is ok.

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8.8

"Best value for money"

Best value for money. Acceptable breakfast prices.

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8.5

"Clean"

Clean hotel facilities. Clean rooms and pool area, mostly clean bathrooms.

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7.8

"Great room"

Spacious, modern rooms with great beds and good kitchenettes. Spacious rooms with okay minibars. Badly maintained rooms with poor air conditioning, televisions, and furniture. Decently-clean rooms with spacious bathrooms. Shower was ok.

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6.7

"Breakfast is average"

Decent and moderately priced breakfast.

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6.4

"Location is ok"

Location is ok. Far from city centre, but close to good shopping, restaurants, and bars. Beach is a bit far. Good car access, but so-so parking. Not ideal for sightseeing.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Beach is not so nice"

Beach is not so nice.

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9.2

"Fantastic service"

Friendly service and great reception.

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9.1

"Great amenities"

Great amenities. Beautiful architecture.

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9.0

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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7.5

"Great room"

Large, clean rooms with excellent beds and kitchenettes. Decent bathrooms and room maintenance. TV's and furniture not great.

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6.6

"Breakfast is average"

Breakfast is average.

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6.3

"Location is ok"

Location is ok. Far from city centre, but good shopping nearby. Beach is a bit far. Good accessibility by car.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Beach is not so nice"

Beach is not so nice.

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9.4

"Great amenities"

Great amenities.

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9.0

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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9.0

"Fantastic service"

Friendly service.

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8.6

"Clean"

Clean rooms.

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8.0

"Great room"

Large, clean rooms with excellent beds and kitchenettes. TV needs to be updated.

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6.3

"Location is ok"

Location is ok. City centre is hard to reach. Beach is a bit far.

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2.9

"Beach is not so nice"

Beach is not so nice.

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9.2

"Great amenities"

Great amenities.

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9.0

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Clean"

Clean rooms.

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7.8

"Great pool"

Great pool.

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7.8

"Great room"

Large, clean rooms with excellent beds. Poor bathrooms and substandard room maintenance.

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6.6

"Location is ok"

Location is ok. Far from city centre, but good shopping nearby. Beach is a bit far.

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6.4

"Breakfast is average"

Breakfast is average.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Beach is not so nice"

Beach is not so nice.

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