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Apart Urbano Bellas Artes

  • hotel stars
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Huerfanos 547 , 8320000, Santiago, Chile

Review score

Based on 1350 hotel review

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7.1

Location

9.0

249 reviews

Service

4.8

197 reviews

WiFi

4.3

48 reviews

Breakfast

3.5

8 reviews

Room

3.0

515 reviews

Comfort

2.9

211 reviews

Cleanliness

1.3

154 reviews

100% Verified Real Reviews

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9.0

"Great location"

Good location, close to public transport. Parking is rare. Near to the city centre with good shopping options nearby.

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4.8

"Service could be improved"

Service could be improved. Beds and cleanliness are decent, but rooms look old and poorly-furnished. Housekeeping and management are lacking. Hotel security can be an issue. Booking process is sufficient.

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4.3

"WiFi system needs upgrading"

WiFi system needs upgrading.

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3.5

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average view.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.1

"Great location"

Great location near shopping and public transport. Parking is rare.

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4.8

"Service could be improved"

Service could be improved. Friendly, professional service, and decent reception, but less well rated housekeeping.

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4.2

"WiFi system needs upgrading"

WiFi system needs upgrading.

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3.2

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem. Average view.

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2.8

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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1.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.1

"Great location"

Great location with excellent sightseeing. Close to public transport.

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4.8

"Service could be improved"

Friendly but otherwise subpar service. Reception is OK but housekeeping is substandard.

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4.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.9

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

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2.6

"More comfort would be nice"

Poor beds, with complaints about A/C and noise.

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1.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.8

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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5.3

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

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3.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.9

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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2.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Problems with bathroom cleanliness, furnishing, and kitchenettes. Inadequate A/C and TVs in small rooms.

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1.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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