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Westbourne Crescent, W2 3DB, London, United Kingdom

Review Score

Based on 1588 reviews

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7.1

Location

9.5

482 reviews

Service

8.0

308 reviews

WiFi

5.2

35 reviews

Room

3.5

692 reviews

Cleanliness

3.3

232 reviews

Breakfast

3.2

13 reviews

Food

2.7

51 reviews

Vibe

2.5

99 reviews

Amenities

1.7

239 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location somewhat accessible by car. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

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8.0

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

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5.2

"Regular internet service"

Average wifi quality.

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3.5

"Room needs to be improved"

Maintenance and cleaning is lacking, with subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower can be a problem. Decent views and okay minibars.

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3.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.7

"Food could be better"

Poor dining experience with untidy dining area.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel could be more stylish. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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1.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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9.5

"Great location"

Great location somewhat accessible by car. Close to public transport and the train. Good shopping and sightseeing.

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8.4

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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5.3

"Regular internet service"

Average wifi quality.

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3.6

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. Small rooms and poorly cleaned bathrooms. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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2.8

"Food could be better"

Food could be better.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.6

"Great location"

Great location with excellent sightseeing. Close to public transport.

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8.3

"Fantastic service"

Friendly service and great reception.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.7

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms. Small rooms and poorly cleaned bathrooms. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.6

"Great location"

Great location with excellent sightseeing. Close to public transport.

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7.7

"Fantastic service"

Service is welcoming, but housekeeping is not great.

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5.5

"Regular internet service"

Average wifi quality.

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3.1

"Room needs to be improved"

Beds are alright, but room cleanliness could be improved. Older, poorly maintained rooms with subpar kitchenettes and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.5

"Food could be better"

Food could be better.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.6

"Room needs to be improved"

Room needs to be improved.

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