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840 PACIFIC HIGHWAY , 2450, Coffs Harbour, Australia

Review Score

Based on 1795 reviews

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7.2

Location

9.1

340 reviews

Breakfast

7.7

110 reviews

Service

5.8

308 reviews

Comfort

5.5

367 reviews

Room

4.1

833 reviews

Wellness Area

3.7

43 reviews

Amenities

3.5

254 reviews

WiFi

2.6

55 reviews

Vibe

2.5

159 reviews

Cleanliness

2.0

312 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Close to the beach, with great shopping and sightseeing nearby. Good car access, but so-so parking. City centre is hard to reach.

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7.7

"Tasty breakfast"

Great and affordable breakfast.

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5.8

"Service is adequate"

Friendly but somewhat unprofessional service, with complaints about housekeeping and management. Bad service from reception and mediocre waitstaff. Laundry service can be improved. Recreation staff is ok.

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5.5

"Comfortable"

Passably comfortable with mediocre beds and A/C.

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4.1

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Insufficiently clean bathrooms and subpar kitchenettes. Beds and balcony are alright. Shower can be a problem.

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3.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.5

"Amenities are not the best"

Facilities are outdated, but outdoor sports facilities are top-notch. Poorly reviewed entrance area and poor handicap accessibility. Architecture not so nice.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Great for a wellness holiday.

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2.0

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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9.3

"Great location"

Great location near the beach, but subpar parking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.4

"Service is adequate"

Guests complain about reception and service professionalism. Average restaurant service, but friendly overall.

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5.3

"Comfortable"

Spacious, acceptably comfortable rooms, but with poor beds and A/C.

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4.0

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Spacious rooms with great views, but poor maintenance and subpar beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Adequate balcony. Shower can be a problem.

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3.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Hotel grounds need more attention. Good outdoor sports facilities.

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3.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.0

"Great location"

Excellent location near the beach with acceptable parking.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.2

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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4.4

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Lovely views and decent beds. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Shower can be a problem.

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3.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Hotel grounds need more attention.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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1.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.6

"Beautiful beach"

Beautiful beach.

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9.2

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.9

"Best value for money"

Best value for money.

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6.3

"Service is adequate"

Service is average, but very friendly.

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5.7

"Comfortable"

Beds are decent and generally comfortable.

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4.3

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.5

"Vibe is not too good"

Vibe is not too good.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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