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840 PACIFIC HIGHWAY , 2450, Coffs Harbour, Australia

Review Score

Based on 1649 reviews

heart

7.4

Location

9.1

338 reviews

Pool

9.0

64 reviews

Breakfast

8.1

117 reviews

Service

6.4

303 reviews

Comfort

5.5

345 reviews

Room

4.2

789 reviews

Amenities

3.7

239 reviews

Vibe

2.8

137 reviews

WiFi

2.8

54 reviews

Wellness Area

2.3

40 reviews

Cleanliness

2.1

292 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Great shopping and the beach nearby. Good car access, but so-so parking. City centre is hard to reach.

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9.0

"Great pool"

Great but poorly cleaned pool.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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6.4

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Poorly-managed but friendly service, especially at the restaurant. Laundry service can be improved. Recreation staff could be nicer. Room service could have been improved.

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5.5

"Comfortable"

Decently comfortable but with poor beds and A/C. Sizable and quiet rooms and bathrooms.

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4.2

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Great views from large but outdated rooms with subpar beds. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Adequate balcony. Shower can be a problem.

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3.7

"Amenities are not the best"

Facilities are outdated, but outdoor sports facilities are top-notch. Poorly reviewed entrance area and poor handicap accessibility. Architecture not so nice.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Great for a wellness holiday.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

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2.1

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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9.3

"Great location"

Great location near the beach, but subpar parking.

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9.1

"Great pool"

Great pool.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Guests complain about reception and service professionalism. Friendly service, especially in the restaurant.

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5.2

"Comfortable"

Comfortable enough with an average noise level. Spacious rooms with subpar beds and A/C.

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3.9

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Spacious rooms with great views, but poor maintenance and subpar beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Adequate balcony. Shower can be a problem.

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3.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Hotel grounds need more attention. Good outdoor sports facilities.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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2.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.8

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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9.0

"Great location"

Great location near the beach, but subpar parking.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.5

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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4.3

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Spacious rooms with great views, but poor maintenance and subpar beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Hotel grounds need more attention.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.1

"Great location"

Excellent location close to the beach.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.2

"Best value for money"

Best value for money.

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6.7

"Service is adequate"

Service is average, but very friendly.

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5.7

"Comfortable"

Beds are decent and generally comfortable.

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4.3

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.7

"Vibe is not too good"

Vibe is not too good.

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