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Arcotel Onyx

  • hotel stars
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Reeperbahn 1 a, 20359, Hamburg, Germany

Review score

Based on 14774 hotel review

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9.3

Location

9.8

2551 reviews

Vibe

9.5

1068 reviews

Cleanliness

9.1

829 reviews

Service

9.0

2551 reviews

Amenities

8.7

326 reviews

Comfort

8.6

1229 reviews

Room

8.5

3060 reviews

Breakfast

8.0

1927 reviews

WiFi

3.3

190 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Close to public transport and the train. Standard parking prices.

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9.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Friendly atmosphere. Pleasant entrance area. Luxurious Hotel. Nice boutique hotel. Luxury hotel. Suitable for solo travelers.

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9.1

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean.

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9.0

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process is sufficient.

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8.7

"Great amenities"

Good handicap accessible facilities. New facilities with a great entrance area. Beautiful architecture. Pleasant hotel grounds. Elevator is ok. Nice smoking area.

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8.6

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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8.5

"Great room"

New rooms with large bathrooms, and nice beds and furniture. Large, clean rooms with wonderful views. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Shower can be a problem.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.8

"Great location"

Good location, close to public transport. Near city centre with great sightseeing and nearby restaurants. Accessible parking. Standard parking prices.

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9.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Friendly atmosphere. Pleasant entrance area. Luxurious Hotel.

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8.8

"Great amenities"

Good handicap accessible facilities. New facilities with a great entrance area. Beautiful architecture.

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8.6

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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8.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average.

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8.2

"Great room"

Rooms are new and well furnished with comfortable beds. Large, clean rooms with wonderful views. Large, so-so bathroom. Poorly-maintained rooms with inadequate A/C and bad minibars.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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3.5

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet. Beverages could be cheaper.

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9.6

"Great location"

Good location, close to public transport. Excellent sightseeing, restaurants and bars nearby. Excellent parking and car access.

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9.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Friendly atmosphere. Pleasant entrance area.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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8.9

"Great amenities"

Great hotel buildings and entrance area. Beautiful architecture.

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8.4

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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8.1

"Great room"

Rooms are new and well furnished with comfortable beds. Spotless, large rooms with impressive views and spacious bathrooms. Deficient A/C in poorly-maintained rooms.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Old, neglected rooms with uncomfortable beds, yet lovely views.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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2.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.6

"Great location"

Great location and easy parking. Excellent sightseeing, restaurants and bars nearby. Close to public transport.

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9.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Friendly atmosphere.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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8.7

"Great amenities"

Nice building. Beautiful architecture.

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8.6

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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8.4

"Great room"

New rooms with excellent beds and wonderful views. Spacious, clean rooms with nice furniture.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.6

"Great location"

Great location and easy parking.

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9.3

"Awesome vibe"

Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere.

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8.6

"Great amenities"

Nice building. Beautiful architecture.

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8.5

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Great room"

Spacious, tidy, modern rooms. Poor bathrooms and substandard room maintenance. Nice beds and lovely furniture.

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7.0

"Tasty breakfast"

Breakfast is average.

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5.6

"Food is all right"

Decent food and okay desserts.

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4.9

"Value for money could be better"

Value for money could be better.

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3.1

"WiFi system needs upgrading"

WiFi system needs upgrading.

Photos from travellers