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318-2 ARIMA-CHO, KITA-KU KOBE-SHI, HYOGO , 651-1401, Kobe-shi, Japan

Review Score

Based on 371 reviews

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8.5

Service

9.1

181 reviews

Breakfast

8.9

21 reviews

Wellness Area

8.8

117 reviews

Food

8.8

199 reviews

Room

7.4

180 reviews

Location

7.2

57 reviews

Vibe

5.8

111 reviews

Value for money

5.2

39 reviews

Amenities

5.0

89 reviews

Cleanliness

4.8

30 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Delicious food"

Excellent dining, especially the beef. Good menu with great vegetables. Seafood, desserts and fruits were delicious. Okay food prices, and tasty side dishes.

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7.4

"Great room"

Spacious, somewhat well maintained rooms. Impressive bathroom. Deficient A/C and not very comfortable beds in old, unclean rooms. Small rooms and poorly cleaned bathrooms.

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7.2

"Great location"

Great location. Great for sightseeing, but not shopping.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Luxurious Hotel.

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5.2

"Fairly good value for money"

Fairly good value for money. Normally priced food.

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5.0

"Ordinary amenities"

Facilities in need of refurbishment. Great hotel grounds with a beautiful entrance area.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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9.1

"Fantastic service"

Friendly and professional housekeepers. Smooth booking process.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Great location"

Great location.

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7.1

"Great room"

Spacious rooms with excellent views. Impressive bathroom. Dated, poorly cleaned rooms. Bathroom needs cleaning.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.3

"Fairly good value for money"

Fairly good value for money.

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5.1

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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9.1

"Fantastic service"

Friendly service.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.9

"Delicious food"

Great menu and overall dining experience.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Great room"

Huge rooms with great bathrooms.

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7.3

"Great location"

Great location.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.4

"Fairly good value for money"

Fairly good value for money.

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5.2

"Quite clean"

Quite clean.

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5.1

"Ordinary amenities"

Amenities and facilities adequate but in need of updating.

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9.0

"Fantastic service"

Friendly service.

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8.9

"Delicious food"

Menu is excellent with tasty food.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.4

"Great room"

Excellent rooms and bathrooms.

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6.2

"Decent vibe"

Decent vibe.

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5.6

"Ordinary amenities"

Average hotel building.

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