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318-2 ARIMA-CHO, KITA-KU KOBE-SHI, HYOGO , 651-1401, Kobe-shi, Japan

Review Score

Based on 458 reviews

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8.5

Service

9.2

150 reviews

Wellness Area

9.1

108 reviews

Breakfast

9.0

19 reviews

Food

8.9

179 reviews

Room

7.8

160 reviews

Location

6.9

49 reviews

Vibe

6.3

113 reviews

Cleanliness

4.7

26 reviews

Amenities

4.6

85 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process. Good shuttle service.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.9

"Delicious food"

Great menu and an excellent experience, though the sides are mediocre. Great fruits and vegetables.

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7.8

"Great room"

Well-kept rooms with nice views. Impressive bathroom. Older and poorly cleaned rooms with inadequate A/C. Bathroom could be bigger.

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6.9

"Location is ok"

Location is ok. Great for sightseeing, but not shopping.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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4.7

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.6

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated.

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9.6

"Fantastic service"

Service is professional and friendly.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Delicious food"

Menu is excellent with tasty food.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great room"

Huge rooms with great bathrooms. Dated, poorly cleaned rooms.

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6.8

"Location is ok"

Location is ok. Not many options for shopping.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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4.7

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings.

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9.2

"Fantastic service"

Friendly service.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Delicious food"

Delicious food.

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7.6

"Great room"

Excellent rooms and bathrooms.

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7.3

"Great location"

Great location.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Fantastic service"

Fantastic service.

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8.8

"Delicious food"

Delicious food.

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7.3

"Great room"

Excellent rooms and bathrooms.

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5.9

"Decent vibe"

Decent vibe.

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5.0

"Ordinary amenities"

Hotel buildings could use some improvement.

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