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No 9 Jalan Bukit Mata , 93100, Kuching, Malaysia

Review Score

Based on 947 reviews

heart

7.7

Location

8.2

199 reviews

Service

6.7

141 reviews

Room

6.1

280 reviews

Food

4.7

34 reviews

Breakfast

3.0

94 reviews

Amenities

2.8

88 reviews

Wellness Area

2.5

10 reviews

Vibe

2.1

62 reviews

WiFi

1.2

37 reviews

100% Verified Real Reviews

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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6.7

"Service is adequate"

Service is average, but very friendly. Reception and management are fine, but housekeeping is below average. Laundry service can be improved.

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6.1

"Room is all right"

Rooms are OK, but old and poorly maintained. Large rooms with good kitchenettes, great views, and comfortable beds. Bathrooms are large and somewhat clean, but poor overall. Substandard A/C and furniture. Shower can be a problem.

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4.7

"Food could be better"

Food could be better. Delicious fish & seafood.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"Amenities are not the best"

Low rated buildings and entrance area, with slightly outdated facilities. Elevator in need of updating.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Good for business people. Good for traveling with friends. Good choice for a city trip.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.3

"Service is adequate"

Service is average, but very friendly.

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5.9

"Room is all right"

Old but mostly clean rooms, with poor bathrooms. Amply-sized rooms with excellent beds and superb views. Rooms are lacking in maintenance, with subpar A/C and furnishing.

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4.6

"Food could be better"

Food could be better.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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8.6

"Great location"

Great location.

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7.1

"Rather comfortable"

Large, comfortable rooms.

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7.0

"Fantastic service"

Friendly service.

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6.0

"Room is all right"

Rooms spacious and relatively tidy.

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4.8

"Food could be better"

Food could be better.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location.

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7.1

"Rather comfortable"

Comfortable (but somewhat noisy) rooms with great beds.

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6.7

"Service is adequate"

Service is adequate.

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6.2

"Room is all right"

Awesome beds, and reasonably clean rooms.

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5.2

"Quite clean"

Room cleanliness is acceptable.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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2.1

"Vibe is not too good"

Vibe is not too good. Entrance area is not particularly attractive.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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