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No 9 Jalan Bukit Mata , 93100, Kuching, Malaysia

Review Score

Based on 1166 reviews

heart

7.5

Location

8.0

191 reviews

Room

6.9

298 reviews

Service

6.2

150 reviews

Food

5.0

23 reviews

WiFi

4.2

34 reviews

Breakfast

3.1

78 reviews

Amenities

3.0

85 reviews

Wellness Area

2.3

15 reviews

Vibe

1.9

60 reviews

100% Verified Real Reviews

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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6.9

"Room is all right"

Rooms are OK, but old and poorly maintained. Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Below average furnishing, balconies, and A/C. Shower was ok.

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6.2

"Service is adequate"

Standard service overall, though very professional, and OK reception. Management seems lacking, with badly rated housekeeping, but friendly service. Hotel security can be an issue. Standard laundry service.

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5.0

"Food is all right"

Food is all right.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.0

"Amenities are not the best"

Great terrace but old facilities with a poor entrance area. Elevator in need of updating.

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2.3

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Good for business people. Good for traveling with friends. Good choice for a city trip.

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7.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.3

"Room is all right"

Room cleanliness is acceptable.

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6.0

"Service is adequate"

Service is average, but very friendly.

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5.3

"Ordinary pool"

Ordinary pool.

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5.0

"Quite clean"

Room cleanliness is OK, but overall cleanliness is lacking.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.4

"Great location"

Great location.

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6.9

"Comfortable"

Comfortable.

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6.5

"Service is adequate"

Service is average, but very friendly.

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6.2

"Room is all right"

Room cleanliness is acceptable.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good.

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8.3

"Great location"

Great location.

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7.2

"Rather comfortable"

Rather comfortable.

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6.6

"Room is all right"

Room cleanliness is acceptable.

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6.0

"Service is adequate"

Service is adequate.

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4.8

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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