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Ark Hotel Kumamoto

  • hotel stars
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Joto-machi , 860-0846, Kumamoto-shi, Japan

Review score

Based on 1188 hotel review

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7.7

Location

8.6

403 reviews

Breakfast

8.4

161 reviews

Service

8.3

261 reviews

Room

6.3

393 reviews

WiFi

6.1

11 reviews

Wellness Area

5.0

5 reviews

Vibe

4.4

128 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is a hassle. Train station is a bit far. Close to public transport.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Great service, especially at reception. Housekeeping is satisfactory. Smooth booking process.

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6.3

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Mediocre sized, poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

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6.1

"Regular internet service"

Regular internet service.

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5.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Good choice for a city trip. Suitable for solo travelers.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.1

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping.

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6.4

"Room is all right"

Fairly clean rooms, if old. Mediocre sized, poorly cleaned bathrooms. Amply-sized rooms with excellent beds and superb views.

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5.6

"Regular internet service"

Average wifi quality.

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4.8

"Amenities are not the best"

Facilities in need of refurbishment.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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8.9

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly service and great reception.

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5.9

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Outdated rooms and bathrooms not up to standard.

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8.8

"Great location"

Great location. Near downtown with great sightseeing and shopping.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Friendly service and great reception.

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6.5

"Room is all right"

Fairly clean rooms, but inadequate bathrooms.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Great location with excellent sightseeing.

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8.1

"Fantastic service"

Friendly service and great reception.

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5.7

"Room is all right"

Rooms and beds are adequate. Bathroom could be optimized.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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