cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Joto-machi , 860-0846, Kumamoto-shi, Japan

Review Score

Based on 2045 reviews

heart

7.5

Breakfast

8.6

222 reviews

Location

8.6

542 reviews

Service

8.1

348 reviews

WiFi

7.0

11 reviews

Room

6.9

535 reviews

Amenities

4.7

155 reviews

Wellness Area

2.0

5 reviews

100% Verified Real Reviews

grey circle

8.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.6

"Great location"

Great location. Reasonably central, close to sightseeing and shopping. Accessible by car, but parking is a hassle. Close to public transport. Standard parking prices. Train station is a bit far.

grey circle

8.1

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Booking process is sufficient.

grey circle

7.0

"Good internet service"

Good internet service. Wifi quality could be improved.

grey circle

6.9

"Room is all right"

Rooms are old and lacking maintenance but reasonably clean, with decent furniture. Amply-sized rooms with excellent beds and superb views. Bathrooms have cleanliness issues and A/C is lacking. Shower can be a problem.

grey circle

4.7

"Amenities are not the best"

Grounds are fine, but with outdated facilities. Pleasant entrance area. Smoking area is not nice.

grey circle

2.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

grey circle

8.8

"Tasty breakfast"

Tasty breakfast.

grey circle

8.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Reasonably central, close to sightseeing and shopping.

grey circle

8.3

"Fantastic service"

Friendly service and great reception.

grey circle

6.9

"Room is all right"

Big, decent rooms. Outdated rooms and bathrooms not up to standard.

grey circle

4.8

"Amenities are not the best"

Facilities in need of refurbishment.

grey circle

3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

grey circle

8.6

"Tasty breakfast"

Tasty breakfast.

grey circle

8.5

"Great location"

Great location with excellent sightseeing. Parking is rare.

grey circle

8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

6.7

"Room is all right"

Rooms spacious and relatively tidy. Old rooms and poorly cleaned bathrooms.

grey circle

4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

grey circle

8.9

"Great location"

Great location, reasonable parking, and good sightseeing.

grey circle

8.7

"Tasty breakfast"

Tasty breakfast.

grey circle

8.2

"Fantastic service"

Friendly service and great reception.

grey circle

8.1

"Best value for money"

Best value for money.

grey circle

6.2

"Room is all right"

Cleanliness is lacking in rooms and bathrooms. Comfortable beds.

grey circle

5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

grey circle

4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

grey circle

8.7

"Tasty breakfast"

Tasty breakfast.

grey circle

8.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

grey circle

8.1

"Fantastic service"

Fantastic service.

grey circle

6.2

"Room is all right"

Rooms are an okay size but the bathrooms are poorly reviewed.

grey circle

4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes.

Upload your photos

Browse Ark Hotel Kumamoto traveller photo gallery

Photos from travellers