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O-machi , 980-0804, Sendai-shi, Japan

Review Score

Based on 925 reviews

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7.7

Wellness Area

9.5

209 reviews

Breakfast

8.9

121 reviews

Service

8.2

172 reviews

Location

7.4

191 reviews

Room

7.3

288 reviews

Amenities

4.6

105 reviews

WiFi

4.5

14 reviews

100% Verified Real Reviews

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9.5

"Great wellness & sports facilities"

Clean wellness & sports facilities.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient. Great hotel security.

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7.4

"Great location"

Great location. Train station is a bit far. So-so car access and parking. Good shopping and sightseeing. Close to public transport. City centre is hard to reach.

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7.3

"Great room"

Great, reasonably-sized rooms. Bathrooms are large but with substandard cleaning. Outdated, poorly maintained rooms with insufficient A/C. Good furniture. Shower was ok. Standard TV.

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4.6

"Amenities are not the best"

Facilities in need of refurbishment. Great hotel grounds with a beautiful entrance area.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Great location"

Great location near lots of shopping. Train station is a bit far.

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7.1

"Great room"

Great room. Old rooms, but decent size, clean enough, with okay beds. Large, so-so bathroom.

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5.7

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy. Spacious bathroom.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.5

"Great room"

Great, reasonably-sized rooms. Decently clean rooms with okay bathrooms.

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7.4

"Great location"

Great location. Train station is a bit far.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Fantastic service.

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7.4

"Great location"

Great location.

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6.8

"Room is all right"

Rooms and bathrooms are alright.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Fantastic service"

Fantastic service.

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7.0

"Great location"

Great location.

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6.3

"Room is all right"

Room is all right.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Vibe is not too good"

Vibe is not too good.

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