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488 Swanston Street , 3053, Carlton, Australia

Review Score

Based on 1514 reviews

heart

7.4

Location

9.2

415 reviews

Service

7.4

280 reviews

Value for money

7.2

152 reviews

WiFi

5.3

68 reviews

Breakfast

5.0

21 reviews

Room

4.6

543 reviews

Comfort

3.4

336 reviews

Wellness Area

2.5

12 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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7.4

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service is average.

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7.2

"Best value for money"

Best value for money. Internet is affordable.

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5.3

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.0

"Breakfast is average"

Breakfast is average.

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4.6

"Room needs to be improved"

Badly-maintained rooms and balconies with poor A/C and furniture. Poor beds and small, outdated rooms, but acceptably clean. Small rooms and poorly cleaned bathrooms. Good kitchenette. Shower can be a problem. Decent views and okay minibars.

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3.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.5

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Parking is rare.

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7.8

"Fantastic service"

Friendly service.

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7.3

"Best value for money"

Best value for money.

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5.0

"Breakfast is average"

Breakfast is average.

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4.8

"Room needs to be improved"

Inadequately maintained and cleaned rooms with poor A/C. Rooms are quite clean and beds are standard. Shower can be a problem. Good kitchenette.

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3.9

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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2.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.3

"Great location"

Good location, close to public transport. Near to the city centre with good shopping options nearby. Parking is rare.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.2

"Best value for money"

Best value for money.

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5.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.7

"Room needs to be improved"

Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Small, decently clean rooms with poorly rated furnishing. Shower can be a problem.

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3.3

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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2.6

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.1

"Best value for money"

Best value for money. Internet is affordable.

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7.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.6

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.6

"Room needs to be improved"

Rooms not well-kept, with poor beds and furniture. Small but clean enough rooms, with low quality bathrooms.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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7.8

"Fantastic service"

Fantastic service.

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7.1

"Best value for money"

Best value for money.

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4.9

"Room needs to be improved"

Room needs to be improved.

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