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488 Swanston Street , 3053, Carlton, Australia

Review Score

Based on 1514 reviews

heart

7.3

Location

9.3

416 reviews

Service

6.9

280 reviews

Room

4.0

540 reviews

Breakfast

3.7

17 reviews

Comfort

3.2

346 reviews

WiFi

3.0

65 reviews

Pool

2.1

30 reviews

Wellness Area

1.7

13 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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6.9

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

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4.0

"Room needs to be improved"

Rooms are older and poorly maintained, but kitchenettes are OK. Smaller rooms with complaints about TVs, A/C, and views. Substandard furniture, beds and balcony. Small rooms and poorly cleaned bathrooms. Decently clean rooms with okay minibars. Shower can be a problem.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.1

"Pool should be renewed"

Pool in need of cleaning.

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1.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.6

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Average parking.

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7.4

"Fantastic service"

Friendly service.

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4.4

"Room needs to be improved"

Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. Decent kitchenettes and average room cleanliness. Rooms are small with poor air conditioning. Shower can be a problem.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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3.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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1.9

"Pool should be renewed"

Pool should be renewed.

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1.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Great location"

Good location, close to public transport. Near to the city centre with good shopping options nearby. Parking is rare.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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3.2

"Room needs to be improved"

Rooms not well-kept, with poor beds and furniture. Small, old rooms with substandard bathrooms. Shower can be a problem.

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3.1

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Vibe is not too good"

Vibe is not too good.

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2.0

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.4

"Best value for money"

Best value for money. Internet is affordable.

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6.6

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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4.2

"Room needs to be improved"

Poorly maintained rooms with low quality furniture. Small rooms with complaints about beds and bathrooms.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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