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Galleria Umberto I 83, 80132, Napoli, Italy

Review Score

Based on 483 reviews

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8.2

Location

9.2

164 reviews

Service

8.9

145 reviews

Vibe

6.5

65 reviews

Room

6.3

139 reviews

Amenities

5.0

63 reviews

Breakfast

4.5

72 reviews

WiFi

3.3

15 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Luxury hotel. Awesome for families. Nice for romantic trips.

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6.3

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Outdated, insufficiently maintained rooms with poorly rated bathrooms. Furniture and air conditioning are as expected.

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5.0

"Ordinary amenities"

Uninspiring entrance area with decent amenities and outdated facilities. Elevator in need of updating. Beautiful architecture.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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6.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel.

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6.6

"Room is all right"

Large, moderately tidy rooms with great views and alright furniture. Poor maintenance in rooms and bathrooms. Shower can be a problem.

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5.7

"Food is all right"

Food is all right.

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5.4

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator in need of updating.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location near lots of shopping.

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8.7

"Fantastic service"

Friendly service and great reception.

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6.4

"Decent vibe"

Decent vibe.

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6.1

"Room is all right"

Rooms are alright, but bathrooms are not great.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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9.4

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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6.6

"Room is all right"

Room is all right.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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