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Galleria Umberto I 83, 80132, Napoli, Italy

Review Score

Based on 643 reviews

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8.1

Location

9.3

201 reviews

Service

8.6

158 reviews

Room

6.7

170 reviews

Breakfast

6.2

97 reviews

Comfort

5.7

82 reviews

Cleanliness

5.4

32 reviews

Amenities

5.3

69 reviews

WiFi

4.5

6 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.6

"Fantastic service"

Friendly service.

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6.7

"Room is all right"

Rooms are standard with average beds and furnishings. Small rooms and poorly cleaned bathrooms. Guests complain about cleanliness, maintenance, and A/C. Shower can be a problem. Average view.

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6.2

"Breakfast is average"

Breakfast is average.

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5.7

"Comfortable"

Beds are decent and generally comfortable. Small bathrooms, noisy rooms, and deficient A/C.

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5.4

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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5.3

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator in need of updating. Unspectacular architecture.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location. Good shopping and sightseeing.

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8.8

"Fantastic service"

Friendly service and great reception.

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6.6

"Decent vibe"

OK vibe and a friendly atmosphere.

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6.3

"Breakfast is average"

Breakfast is average.

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6.1

"Room is all right"

Well-sized, typical rooms with mediocre beds. Guests complained about bathrooms and general cleanliness of the rooms.

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5.7

"Comfortable"

Large rooms with average comfort and standard beds.

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5.4

"Ordinary amenities"

Average hotel building.

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5.0

"Quite clean"

Rooms could be cleaner.

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9.2

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service and great reception.

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6.6

"Decent vibe"

Decent vibe.

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6.0

"Room is all right"

Rooms are alright, but bathrooms are not great.

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5.9

"Breakfast is average"

Breakfast is average.

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5.6

"Comfortable"

Comfortable.

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5.2

"Ordinary amenities"

Average hotel building.

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8.7

"Fantastic service"

Friendly service.

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