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Galleria Umberto I 83, 80132, Napoli, Italy

Review Score

Based on 612 reviews

heart

8.0

Location

9.1

188 reviews

Service

8.8

151 reviews

Cleanliness

5.7

33 reviews

Room

5.6

162 reviews

Comfort

5.5

78 reviews

Breakfast

5.3

84 reviews

Amenities

4.9

68 reviews

WiFi

2.5

10 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.6

"Room is all right"

Clean enough rooms, decent A/C, and acceptable beds. Poor furniture and complaints about bathroom cleanliness. Rooms are big but old and in need of maintenance. Shower can be a problem.

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5.5

"Comfortable"

Large rooms with average comfort and standard beds. A/C is fine, but rooms are a little noisy.

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5.3

"Breakfast is average"

Breakfast is average.

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4.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Fantastic service"

Friendly service and great reception.

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9.1

"Great location"

Great location. Good shopping and sightseeing.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere.

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5.8

"Room is all right"

Well-sized, typical rooms with mediocre beds. Guests complained about bathrooms and general cleanliness of the rooms. Shower can be a problem.

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5.7

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.4

"Breakfast is average"

Breakfast is average.

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5.4

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.2

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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9.1

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service and great reception.

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5.6

"Room is all right"

Rooms are alright, but bathrooms are not great.

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5.5

"Comfortable"

Comfortable.

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5.2

"Breakfast is average"

Breakfast is average.

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5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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9.3

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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6.0

"Room is all right"

Room is all right.

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