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Galleria Umberto I 83, 80132, Napoli, Italy

Review Score

Based on 519 reviews

heart

8.2

Location

9.4

177 reviews

Service

9.0

147 reviews

Room

6.4

153 reviews

Vibe

6.3

68 reviews

Amenities

6.0

65 reviews

Breakfast

5.7

77 reviews

Value for money

5.2

29 reviews

WiFi

3.9

14 reviews

Bar and Beverages

2.5

7 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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6.4

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Bathrooms are dirty and rooms in need of maintenance. Average views and good A/C is adequate. Shower can be a problem.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Luxury hotel. Awesome for families. Nice boutique hotel.

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6.0

"Ordinary amenities"

Outdated facilities and entrance area. Elevator in need of updating. Beautiful architecture.

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5.7

"Breakfast is average"

Breakfast is average.

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5.2

"Fairly good value for money"

Fairly good value for money.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Bar could improve"

Bar could improve.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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6.7

"Room is all right"

Decent beds and views, and clean enough rooms. Large but run-down rooms with inadequate bathrooms. Shower can be a problem.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel.

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6.0

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator in need of updating.

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5.3

"Breakfast is average"

Breakfast is average.

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5.3

"Fairly good value for money"

Fairly good value for money.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location near lots of shopping.

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8.9

"Fantastic service"

Friendly service and great reception.

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6.1

"Room is all right"

Rooms are alright, but bathrooms are not great.

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5.9

"Ordinary amenities"

Average hotel building.

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5.5

"Breakfast is average"

Breakfast is average.

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5.3

"Fairly good value for money"

Fairly good value for money.

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9.5

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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6.6

"Room is all right"

Room is all right.

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5.7

"Breakfast is average"

Breakfast is average.

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