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Galleria Umberto I 83, 80132, Napoli, Italy

Review Score

Based on 565 reviews

heart

8.0

Location

8.9

191 reviews

Service

8.8

153 reviews

Vibe

6.2

68 reviews

Room

5.9

161 reviews

Breakfast

5.7

79 reviews

Amenities

4.9

70 reviews

Value for money

4.9

30 reviews

WiFi

4.0

11 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.8

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Luxury hotel. Awesome for families. Nice boutique hotel.

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5.9

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Small rooms and poorly cleaned bathrooms. Old, poorly maintained rooms. Average views and good A/C is adequate. Shower can be a problem.

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5.7

"Breakfast is average"

Breakfast is average.

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4.9

"Amenities are not the best"

Outdated facilities and entrance area. Elevator in need of updating. Beautiful architecture.

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4.9

"Value for money could be better"

Value for money could be better.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Great location"

Great location. Good shopping and sightseeing.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Luxurious Hotel.

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5.7

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Poor maintenance in rooms and bathrooms. Shower can be a problem.

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5.6

"Breakfast is average"

Breakfast is average.

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5.6

"Food is all right"

Food is all right.

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5.1

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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4.9

"Value for money could be better"

Value for money could be better.

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9.0

"Great location"

Great location near lots of shopping.

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8.7

"Fantastic service"

Friendly service and great reception.

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5.8

"Room is all right"

Rooms are alright, but bathrooms are not great.

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5.6

"Breakfast is average"

Breakfast is average.

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5.0

"Fairly good value for money"

Fairly good value for money.

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4.9

"Amenities are not the best"

Hotel building is alright, but amenities are lacking.

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9.0

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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6.2

"Room is all right"

Room is all right.

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