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Via Roma 499, 90139, Palermo, Italy

Review Score

Based on 1041 reviews

heart

8.6

Service

9.6

316 reviews

Cleanliness

9.4

73 reviews

Location

9.0

278 reviews

Breakfast

8.0

251 reviews

Vibe

5.5

64 reviews

Room

5.4

339 reviews

Comfort

5.2

236 reviews

WiFi

4.8

22 reviews

Amenities

3.7

52 reviews

100% Verified Real Reviews

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9.6

"Fantastic service"

Staff is very friendly with excellent reception, wait staff, and housekeeping.

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9.4

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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9.0

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Parking is average, and car access is inconvenient. Close to public transport. Medium distance to train station.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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5.5

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Stylish hotel. Hotel is fairly plain. Entrance area is not particularly attractive. Nice boutique hotel. Good choice for a city trip.

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5.4

"Room is all right"

Clean, somewhat outdated rooms, and great beds. Small but clean bathrooms. Poorly maintained rooms with subpar furnishing and minibars. Shower can be a problem. Standard TV's and decent balconies. Not the best view.

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5.2

"Comfortable"

Room size and comfort are OK, but beds are great. A bit too noisy and some complaints about the size of the bathrooms.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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9.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.7

"Great location"

Great location. Parking is average, and car access is inconvenient. Near to downtown with good options for sightseeing.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.1

"Room is all right"

Great beds in clean and decently sized rooms. Small but clean bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem. Adequate balcony.

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4.6

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with great beds.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.6

"Fantastic service"

Friendly service.

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9.3

"Clean"

Clean rooms.

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9.0

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.8

"Room is all right"

Clean and reasonably-sized rooms, but substandard bathrooms.

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5.5

"Comfortable"

Noisy, moderately comfortable, and modestly sized rooms.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.7

"Fantastic service"

Friendly service.

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9.5

"Clean"

Clean rooms.

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8.8

"Great location"

Great location.

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8.4

"Best value for money"

Best value for money.

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8.1

"Tasty breakfast"

Tasty breakfast.

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5.7

"Room is all right"

Clean, moderately-sized rooms with great beds but poor bathrooms.

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5.7

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.5

"Decent vibe"

Decent vibe.

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