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Hallam Street 20, W1W 6JQ, London, United Kingdom

Review Score

Based on 2052 reviews

heart

7.6

Location

9.0

684 reviews

Service

8.9

479 reviews

WiFi

5.1

45 reviews

Breakfast

4.8

474 reviews

Comfort

4.8

543 reviews

Room

4.3

776 reviews

Bar and Beverages

4.0

10 reviews

Food

3.4

103 reviews

Vibe

2.1

193 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.9

"Fantastic service"

Reception and housekeeping are great and service is attentive.

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5.1

"Regular internet service"

Regular internet service.

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4.8

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.8

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.3

"Room needs to be improved"

Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Rooms and beds are adequate. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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4.0

"Bar could improve"

Bar could improve.

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3.4

"Food could be better"

Food and menu are not highly reviewed. Guests disliked the pork dishes, desserts, and fruits. Side dishes are all right. Tasteless vegetables.

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2.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Luxurious Hotel. Awesome for families. Good for traveling with friends. Good for business people.

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9.3

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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6.9

"Fairly good value for money"

Fairly good value for money.

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5.1

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"Room needs to be improved"

Poor quality, old rooms with low rated A/C and furniture. Beds, room size and cleanliness are alright, but minibars are less highly rated. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.4

"Food could be better"

Poorly rated food, particularly desserts. Tasteless vegetables.

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2.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish.

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8.8

"Fantastic service"

Friendly service and great reception.

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8.8

"Great location"

Great location.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.0

"Regular internet service"

Complaints about WiFi.

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4.8

"Room needs to be improved"

Poor quality, old rooms with low rated A/C and furniture. Rooms and beds are adequate. Small rooms and poorly cleaned bathrooms.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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3.7

"Food could be better"

Food could be better.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Fantastic service"

Friendly service.

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8.6

"Great location"

Good location, close to public transport.

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5.0

"Breakfast is average"

Breakfast is average.

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5.0

"Comfortable"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.6

"Room needs to be improved"

Old, poorly-maintained rooms with deficient furniture and bathrooms. Rooms and beds are adequate.

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3.7

"Food could be better"

Poorly rated food, particularly desserts.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Fantastic service"

Fantastic service.

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4.8

"More comfort would be nice"

More comfort would be nice.

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4.6

"Room needs to be improved"

Room needs to be improved.

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