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Hallam Street 20, W1W 6JQ, London, United Kingdom

Review Score

Based on 2151 reviews

heart

7.6

Location

8.9

705 reviews

Service

8.8

466 reviews

WiFi

8.8

33 reviews

Room

5.1

798 reviews

Breakfast

4.9

515 reviews

Comfort

4.4

579 reviews

Vibe

3.2

213 reviews

Food

3.0

105 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good access by car, and close to the train station.

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8.8

"Fantastic service"

Great, professional service from reception and housekeeping. Booking process should be better organized.

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8.8

"Good internet service"

Good internet service. Average wifi quality.

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5.1

"Room is all right"

Fine room size and cleanliness. Outdated room with substandard furniture, beds and TV. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem.

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4.9

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.4

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Hotel is relatively luxurious. Good for traveling with friends. Good choice for a city trip.

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3.0

"Food could be better"

Food and menu are not highly reviewed. Guests disliked the pork dishes, desserts, and fruits. Tasteless vegetables.

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9.0

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.7

"Room needs to be improved"

Poorly-maintained, old rooms, poor furniture, and small bathrooms. Rooms and beds are adequate.

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4.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Average-sized rooms with alright beds.

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2.9

"Food could be better"

Food could be better.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Fantastic service"

Friendly service.

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8.5

"Great location"

Great location.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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4.2

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Rooms and beds are adequate.

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3.1

"Food could be better"

Food could be better.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Fantastic service"

Friendly service.

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8.6

"Great location"

Great location.

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5.1

"Breakfast is average"

Breakfast is average.

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4.8

"Room needs to be improved"

Average beds and room size, but needing some maintenance.

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4.6

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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