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Hallam Street 20, W1W 6JQ, London, United Kingdom

Review Score

Based on 2176 reviews

heart

7.6

Service

8.9

470 reviews

Location

8.9

683 reviews

WiFi

8.3

36 reviews

Room

4.9

791 reviews

Breakfast

4.8

502 reviews

Comfort

4.4

568 reviews

Food

3.5

110 reviews

Vibe

3.0

215 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process should be better organized.

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8.9

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Good access by car, and close to the train station.

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8.3

"Good internet service"

Good internet service. Average wifi quality.

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4.9

"Room needs to be improved"

Inadequate minibars in older, poorly-maintained rooms. Rooms and beds are adequate. Small but relatively clean bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.8

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.4

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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3.5

"Food could be better"

Food and menu are not highly reviewed. Guests disliked the pork dishes, desserts, and fruits. Side dishes and vegetables are not well rated.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Hotel is relatively luxurious. Good for traveling with friends. Good choice for a city trip.

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9.2

"Great location"

Great location near shopping and public transport.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.9

"Regular internet service"

Average wifi quality.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.8

"Room needs to be improved"

Poorly-maintained, old rooms, poor furniture, and small bathrooms. Rooms and beds are adequate.

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3.5

"Food could be better"

Poorly rated food, particularly desserts. Tasteless vegetables.

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2.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish.

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8.9

"Fantastic service"

Friendly service and great reception.

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8.6

"Great location"

Great location.

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7.1

"Good internet service"

Good internet service.

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4.6

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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4.6

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Rooms and beds are adequate.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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3.7

"Food could be better"

Food could be better.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Fantastic service"

Friendly service.

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8.7

"Great location"

Great location.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.8

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Average-sized rooms with alright beds.

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4.8

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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3.9

"Food could be better"

Food could be better.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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