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Au Royal Hôtel

  • hotel stars
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22 Boulevard Jean Jaurès , 11000, Carcassonne, France

Review score

Based on 852 hotel review

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7.1

Location

9.2

211 reviews

Value for money

8.9

68 reviews

Service

7.7

147 reviews

Breakfast

6.4

85 reviews

WiFi

4.3

20 reviews

Food

4.2

26 reviews

Comfort

3.3

162 reviews

Cleanliness

3.3

54 reviews

Room

3.3

247 reviews

Vibe

2.9

68 reviews

Amenities

2.8

76 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. So-so car access and parking. Affordable parking.

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8.9

"Best value for money"

Best value for money.

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7.7

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

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6.4

"Breakfast is average"

Breakfast is average.

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4.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.2

"Food could be better"

Food could be better. Good side dishes.

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3.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.3

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Small rooms and poorly cleaned bathrooms. Small, old rooms with poor A/C and TV's. Shower can be a problem.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is fairly plain. Hotel could be more stylish. Good choice for a city trip.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating. Architecture not so nice.

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8.8

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Average parking. Affordable parking.

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8.7

"Best value for money"

Best value for money.

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7.5

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

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6.5

"Breakfast is average"

Breakfast is average.

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4.4

"Food could be better"

Food could be better.

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4.1

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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2.5

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Beds are fair, although A/C and room maintenance are lacking. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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9.3

"Great location"

Great location, close to the train station.

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9.0

"Best value for money"

Best value for money.

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7.8

"Fantastic service"

Friendly service and great reception.

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6.4

"Breakfast is average"

Breakfast is average.

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3.9

"More comfort would be nice"

Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned.

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3.8

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Average beds.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Vibe is not too good"

Vibe is not too good.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.2

"Great location"

Near city centre in a great location.

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9.1

"Best value for money"

Best value for money.

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7.8

"Fantastic service"

Great service, especially at reception.

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6.4

"Breakfast is average"

Breakfast is average.

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3.5

"Room needs to be improved"

Rooms and bathrooms are lacking, although beds are somewhat comfortable.

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3.5

"More comfort would be nice"

Okay beds but not comfortable overall.

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3.4

"Could use a good cleaning"

Could use a good cleaning.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.7

"Vibe is not too good"

Vibe is not too good.

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