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138 FERNY AVENUE , 4217, Surfers Paradise, Australia

Review Score

Based on 1127 reviews

heart

7.3

Location

8.8

308 reviews

Value for money

7.9

162 reviews

Breakfast

7.9

64 reviews

Service

7.6

367 reviews

WiFi

5.7

53 reviews

Room

5.3

546 reviews

Vibe

2.7

132 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, close to public transport. Average parking. Central location with great sightseeing, dining out and shopping. Standard parking prices.

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7.9

"Best value for money"

Best value for money. Food and breakfast are well-priced. Free internet.

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7.9

"Tasty breakfast"

Great and affordable breakfast.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Great, professional waitstaff and bartenders. Housekeeping and management are lacking. Great valet service. Room service is average. Recreation staff is nice.

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5.7

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.3

"Room is all right"

Large, okay rooms with great balconies and views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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8.6

"Great location"

Good location, close to public transport. Average parking. Standard parking prices.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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7.8

"Fantastic service"

Friendly service.

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7.7

"Best value for money"

Best value for money. Fair breakfast prices.

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6.9

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.6

"Room is all right"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Outdated rooms with poorly rated TV's and bathrooms. Badly cleaned rooms and uncomfortable beds and furniture. Spacious rooms with charming balconies. Shower can be a problem.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Great pool"

Great pool.

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8.5

"Great location"

Good location, close to public transport. Decent, but pricey, parking.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.6

"Best value for money"

Best value for money.

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7.3

"Fantastic service"

Service is welcoming but the reception is subpar.

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5.4

"Regular internet service"

Regular internet service.

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4.4

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Inadequately maintained rooms, with poor beds, furniture, and minibars.

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4.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location.

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8.1

"Best value for money"

Best value for money.

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7.9

"Fantastic service"

Friendly service.

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7.1

"Rather comfortable"

Large, comfortable rooms.

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6.4

"Food is all right"

Food is all right.

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6.3

"Ordinary amenities"

Average hotel building.

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6.1

"Room is all right"

Big, decent rooms.

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8.0

"Best value for money"

Best value for money.

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7.7

"Fantastic service"

Fantastic service.

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5.2

"Room is all right"

Room is all right.

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