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138 FERNY AVENUE , 4217, Surfers Paradise, Australia

Review Score

Based on 1050 reviews

heart

7.4

Location

8.5

289 reviews

Breakfast

8.4

52 reviews

Service

7.3

340 reviews

Value for money

7.2

134 reviews

Room

5.0

523 reviews

WiFi

4.6

49 reviews

Vibe

3.0

104 reviews

100% Verified Real Reviews

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8.5

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants. Reasonably accessible by car.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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7.3

"Fantastic service"

Friendly, excellent service in bar and restaurant. Reception should be more attentive. Poorly-managed, moderately professional staff and housekeeping. Valet service is ok. Room service is average.

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7.2

"Best value for money"

Best value for money. Food and breakfast are well-priced. Free internet.

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5.0

"Room is all right"

Rooms are dirty and neglected with poor beds, although very spacious. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, TV's and kitchenettes. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Shower can be a problem.

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4.6

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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8.5

"Great location"

Good location, close to public transport. Pricey, inconvenient parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Best value for money"

Best value for money.

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7.1

"Fantastic service"

Friendly service.

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5.2

"Room is all right"

Large, okay rooms with great balconies and views. Poor cleanliness in outdated rooms, with bed and bathroom complaints. Poorly-maintained rooms with bad TV's and kitchenettes.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Good location, close to public transport. Parking is rare.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.7

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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4.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.0

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Inadequately maintained rooms, with poor beds, furniture, and minibars.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Great location"

Great location.

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7.6

"Best value for money"

Best value for money.

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7.5

"Fantastic service"

Friendly service.

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6.8

"Comfortable"

Rooms are big and moderately comfortable.

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6.0

"Food is all right"

Food is all right.

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5.7

"Room is all right"

Big, decent rooms.

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5.2

"Quite clean"

Quite clean.

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7.4

"Best value for money"

Best value for money.

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6.9

"Service is adequate"

Service is adequate.

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4.8

"Room needs to be improved"

Room needs to be improved.

Photos from travellers