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138 FERNY AVENUE , 4217, Surfers Paradise, Australia

Review Score

Based on 1103 reviews

heart

7.5

Location

8.5

308 reviews

Breakfast

7.5

52 reviews

Service

7.2

335 reviews

Value for money

7.0

149 reviews

WiFi

7.0

40 reviews

Room

5.7

531 reviews

Cleanliness

3.9

169 reviews

Vibe

3.8

106 reviews

100% Verified Real Reviews

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8.5

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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7.2

"Fantastic service"

Service is welcoming but the reception is subpar. Great, professional bar service. Average wait staff and housekeeping. Room service could have been improved. Great valet service. Smooth booking process.

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7.0

"Best value for money"

Best value for money. Food and breakfast are well-priced. Free internet.

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7.0

"Good internet service"

WiFi is good value. Wifi quality could be improved.

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5.7

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Spacious rooms and lovely views, although beds are poor. Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Bathrooms are large but with substandard cleaning. Guests didn't love the furnishing or kitchenettes. Shower can be a problem.

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3.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Clean pool area.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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9.4

"Great pool"

Great pool.

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8.3

"Great location"

Great location.

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7.3

"Best value for money"

Best value for money.

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6.8

"Service is adequate"

Service is average, but very friendly.

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5.2

"Regular internet service"

Regular internet service.

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4.9

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Spacious rooms.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great pool"

Great pool.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Fantastic service"

So-so, but friendly, service, but low rated reception.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.5

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.8

"Room needs to be improved"

Rooms are dirty and neglected with poor beds, although very spacious.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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8.7

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service.

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6.8

"Comfortable"

Rooms are big and moderately comfortable.

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5.3

"Room is all right"

Big, decent rooms.

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7.3

"Best value for money"

Best value for money.

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4.7

"Room needs to be improved"

Room needs to be improved.

Photos from travellers