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Kärntner Strasse 18 / Eingang Neuer Markt 3, 1010, Wien, Austria

Review Score

Based on 3570 reviews

heart

8.6

Location

9.4

964 reviews

Service

8.6

616 reviews

Breakfast

8.2

473 reviews

Cleanliness

7.6

179 reviews

WiFi

6.7

52 reviews

Food

6.4

84 reviews

Room

5.8

820 reviews

Comfort

5.7

474 reviews

Wellness Area

5.0

6 reviews

Value for money

4.9

172 reviews

Amenities

4.4

112 reviews

Vibe

4.3

138 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.6

"Fantastic service"

Friendly and professional bar service and reception. Average wait staff and housekeeping. Room service is average.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Clean"

Rooms are clean, but bathrooms are only so-so. Dining area could have been cleaner.

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6.7

"Regular internet service"

Average wifi quality. Free internet.

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6.4

"Food is all right"

Dining experience was subpar, but the menu and prices are alright. Great snacks and desserts. Dining area could have been cleaner.

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5.8

"Room is all right"

Rooms are adequately-sized, with acceptable beds, but old and in need of maintenance. Small but relatively clean bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Tidy rooms and great minibars. Shower can be a problem.

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5.7

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Small bathrooms and inadequate A/C.

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5.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.9

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet. Normally priced food.

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4.4

"Amenities are not the best"

Unimpressive buildings and entrance area, with poor handicap accessible facilities. Elevator in need of updating. Adequate meeting & event facilities. Architecture not so nice. Relatively new facilities.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is fairly plain. Suitable for solo travelers. Good for business people. Good choice for a city trip.

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9.4

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Accessible by car, but parking is costly.

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8.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Clean"

Rooms are clean, but bathrooms are only so-so.

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6.6

"Regular internet service"

Average wifi quality.

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6.5

"Food is all right"

Food is all right.

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6.0

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Small bathrooms and inadequate A/C.

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5.8

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Small but relatively clean bathrooms. Poor quality, old rooms with low rated A/C and furniture. Shower can be a problem.

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4.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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9.4

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Parking is rare.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.1

"Clean"

Clean hotel facilities. Clean rooms.

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6.6

"Regular internet service"

Average wifi quality.

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6.3

"Food is all right"

Food is all right.

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5.6

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. AC needs updating.

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5.6

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Rooms needing maintenance, with bad bathrooms and A/C. Older rooms and furniture.

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4.9

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.4

"Clean"

Clean rooms.

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6.3

"Regular internet service"

Average wifi quality.

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6.2

"Food is all right"

Food is all right.

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5.7

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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5.7

"Room is all right"

Clean, typically sized rooms with standard beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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5.0

"Fairly good value for money"

Value for money could be better.

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4.3

"Vibe is not too good"

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

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4.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

Photos from travellers