cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Kärntner Strasse 18 / Eingang Neuer Markt 3, 1010, Wien, Austria

Review Score

Based on 3654 reviews

heart

8.6

Location

9.5

947 reviews

Service

8.6

600 reviews

Breakfast

8.2

496 reviews

Cleanliness

7.4

176 reviews

WiFi

7.0

46 reviews

Comfort

5.7

470 reviews

Room

5.6

829 reviews

Food

5.4

91 reviews

Value for money

5.2

164 reviews

Amenities

4.0

115 reviews

Vibe

3.8

130 reviews

Wellness Area

2.2

7 reviews

100% Verified Real Reviews

grey circle

9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

grey circle

8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Restaurant could offer better service.

grey circle

8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Dining area could have been cleaner.

grey circle

7.0

"Good internet service"

Average wifi quality. Free internet.

grey circle

5.7

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

grey circle

5.6

"Room is all right"

Rooms are adequately-sized, with acceptable beds, but old and in need of maintenance. Small but relatively clean bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Tidy rooms and great minibars. Shower can be a problem.

grey circle

5.4

"Food is all right"

Poor dining experience with untidy dining area. Desserts and fruits are delicious, snacks are less highly rated. Menu and side dishes are decent.

grey circle

5.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

grey circle

4.0

"Amenities are not the best"

Unimpressive buildings and entrance area, with poor handicap accessible facilities. Facilities are modern with a lovely conference area. Unspectacular architecture. Elevator in need of updating.

grey circle

3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is fairly plain. Suitable for solo travelers. Good for business people. Nice for romantic trips.

grey circle

2.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

grey circle

9.4

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

grey circle

8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

grey circle

8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.6

"Clean"

Clean rooms.

grey circle

7.0

"Good internet service"

Good internet service.

grey circle

6.1

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

grey circle

5.7

"Food is all right"

Food is all right.

grey circle

5.6

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Bathroom are undersized, and furniture is not great. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

grey circle

5.0

"Fairly good value for money"

Value for money could be better. High priced breakfast.

grey circle

4.1

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

grey circle

4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

grey circle

9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

grey circle

8.2

"Tasty breakfast"

Tasty breakfast.

grey circle

8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

7.4

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

6.0

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

grey circle

5.9

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Great views from big, clean rooms, with decent beds. Outdated room and furniture, and problems with the A/C.

grey circle

5.3

"Food is all right"

Food is all right.

grey circle

5.1

"Fairly good value for money"

Fairly good value for money.

grey circle

3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

9.5

"Great location"

Great location. Good shopping and sightseeing.

grey circle

8.5

"Fantastic service"

Friendly service and great reception.

grey circle

8.1

"Tasty breakfast"

Tasty breakfast.

grey circle

7.2

"Clean"

Clean rooms.

grey circle

6.7

"Regular internet service"

Average wifi quality.

grey circle

5.7

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

grey circle

5.4

"Room is all right"

Clean, typically sized rooms with standard beds. Poor maintenance in rooms and bathrooms.

grey circle

5.3

"Food is all right"

Food is all right.

grey circle

5.0

"Fairly good value for money"

Fairly good value for money.

grey circle

3.8

"Vibe is not too good"

Vibe is not too good. Entrance area is not particularly attractive.

grey circle

3.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

Photos from travellers