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Kärntner Strasse 18 / Eingang Neuer Markt 3, 1010, Wien, Austria

Review Score

Based on 4144 reviews

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8.6

Location

9.5

1006 reviews

Breakfast

8.6

548 reviews

Service

8.6

611 reviews

Cleanliness

7.6

183 reviews

WiFi

7.4

48 reviews

Food

6.3

103 reviews

Comfort

6.2

511 reviews

Room

5.8

879 reviews

Vibe

4.1

132 reviews

Amenities

3.9

117 reviews

Wellness Area

3.3

6 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.6

"Fantastic service"

Friendly and professional bar service and reception. Average wait staff and housekeeping.

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7.6

"Clean"

Rooms are clean, but bathrooms are only so-so. Dining area could have been cleaner.

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7.4

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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6.3

"Food is all right"

Nice desserts and fruit, but subpar cleanliness and overall poor dining. Side dishes are all right. Snacks are ok.

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6.2

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.8

"Room is all right"

Rooms are adequately-sized, with acceptable beds, but old and in need of maintenance. Small but relatively clean bathrooms. Tidy rooms and great minibars. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is fairly plain. Good choice for a city trip. Suitable for solo travelers. Good for business people.

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3.9

"Amenities are not the best"

Unimpressive buildings and entrance area, with poor handicap accessible facilities. Adequate meeting & event facilities. Unspectacular architecture. Elevator in need of updating. New facilities.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.5

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.7

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Clean"

Clean rooms.

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7.5

"Good internet service"

Good internet service.

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6.4

"Food is all right"

Food is all right.

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6.2

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Small bathrooms and inadequate A/C.

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5.7

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Bathroom are undersized, and furniture is not great. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.4

"Clean"

Clean rooms.

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6.2

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

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6.1

"Food is all right"

Food is all right.

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5.9

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Great views from big, clean rooms, with decent beds. Outdated room and furniture, and problems with the A/C.

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5.8

"Fairly good value for money"

Fairly good value for money.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Great location"

Great location. Good shopping and sightseeing.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly service and great reception.

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7.3

"Clean"

Clean rooms.

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7.2

"Good internet service"

Good internet service.

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6.2

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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6.2

"Food is all right"

Food is all right.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.6

"Room is all right"

Average-sized rooms with alright beds. Rooms are clean but complaints about the bathrooms.

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3.9

"Vibe is not too good"

Vibe is not too good.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

Photos from travellers