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Kärntner Strasse 18 / Eingang Neuer Markt 3, 1010, Wien, Austria

Review Score

Based on 4367 reviews

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8.6

Location

9.5

1067 reviews

WiFi

9.3

50 reviews

Service

9.0

634 reviews

Breakfast

8.6

588 reviews

Cleanliness

7.2

203 reviews

Room

6.3

932 reviews

Food

6.1

110 reviews

Comfort

5.4

538 reviews

Vibe

5.2

143 reviews

Amenities

4.1

126 reviews

Wellness Area

2.5

6 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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9.3

"Good internet service"

Good wifi quality. Free internet.

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9.0

"Fantastic service"

Great, friendly service at reception and bar. Average restaurant service.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Dining area could have been cleaner.

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6.3

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Small but relatively clean bathrooms. Outdated, poorly maintained rooms with insufficient A/C. TV's and furniture not great. Shower can be a problem.

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6.1

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Affordable restaurant with a decent menu and great dessert. Snacks are ok.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is fairly plain. Good for business people. Good choice for a city trip. Suitable for solo travelers.

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4.1

"Amenities are not the best"

Unimpressive buildings and entrance area, with poor handicap accessible facilities. Good meeting & event facilities. Unspectacular architecture. Elevator in need of updating. Relatively new facilities. Hotel grounds are ok.

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2.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.6

"Good internet service"

Good internet service.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Clean"

Clean rooms.

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6.5

"Room is all right"

Clean and okay-sized rooms, but with problems with maintenance and beds. Older rooms with inadequate A/C, furniture, and bathrooms. Shower can be a problem.

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6.1

"Food is all right"

Food is all right.

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5.9

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.7

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Great location"

Great location. Good shopping and sightseeing.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.1

"Clean"

Clean rooms.

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6.1

"Room is all right"

Clean and okay-sized rooms, but with problems with maintenance and beds. Older rooms with inadequate A/C, furniture, and bathrooms.

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5.9

"Food is all right"

Food is all right.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.0

"Clean"

Clean.

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5.5

"Room is all right"

Rooms adequately-sized with alright beds but inadequate bathrooms.

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5.3

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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4.0

"Vibe is not too good"

Vibe is not too good.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

Photos from travellers