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Axel

  • hotel stars
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Lietzenburger Str. 13/15, 10789, Berlin, Germany

Review Score

Based on 4461 reviews

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7.6

Location

9.7

955 reviews

Service

7.2

1172 reviews

Food

6.1

210 reviews

Comfort

5.5

602 reviews

Value for money

5.3

250 reviews

Breakfast

5.2

368 reviews

Room

5.0

1400 reviews

Cleanliness

4.9

392 reviews

Wellness Area

4.5

477 reviews

WiFi

3.1

137 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Near public transport, airport, and train station. Accessible by car, but parking is a hassle.

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7.2

"Fantastic service"

Friendly management, restaurant and bar staff. Average professionalism from poor housekeeping staff and mediocre reception. Room service could have been improved. Booking process is sufficient. Hotel security can be an issue.

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6.1

"Food is all right"

Snacks and dining are okay. Desserts are average, but sides are not highly recommended. Untasty beef dishes & steak.

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5.5

"Comfortable"

Rooms are small, but of average comfort, and not too loud. The beds are excellent and bathrooms are large, but the A/C is not great.

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5.3

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Room is all right"

Average rooms, poorly cleaned and maintained. Bathrooms are large but with substandard cleaning. Small rooms with subpar A/C, minibars, and kitchenettes. Excellent beds and great views. Poorly furnished with bad TV's and balconies. Shower was ok.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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4.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized. Sauna not so nice.

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3.1

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.6

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Average parking.

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6.9

"Service is adequate"

Average professionalism from poor housekeeping staff and mediocre reception. Friendly service, especially in the restaurant. Room service could have been improved.

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5.7

"Comfortable"

Rooms are small, but of average comfort, and not too loud. The beds are excellent and bathrooms are large, but the A/C is not great.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Fairly good value for money"

Value for money could be better. High priced breakfast.

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5.0

"Room is all right"

Guests complain about cleanliness, maintenance, and furnishing. Lovely beds, but substandard room maintenance with poor A/C. Bathrooms are large but with substandard cleaning. Shower was ok.

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4.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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4.9

"Pool should be renewed"

Pool should be renewed.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.6

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Parking is rare.

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7.9

"Fantastic service"

Friendly service with great management and waitstaff. Average professionalism from poor housekeeping staff and mediocre reception.

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5.5

"Comfortable"

Rooms are relatively comfortable, but small and noisy. The beds are excellent and bathrooms are large, but the A/C is not great.

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5.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Sufficient wellness & sports facilities"

Below average sauna and wellness facilities. Fitness area can be optimized.

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4.8

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Bathrooms are large but with substandard cleaning. Excellent beds and great views. Substandard furniture, A/C, minibar and TV's. Shower was ok.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.2

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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8.0

"Awesome vibe"

Awesome vibe. Stylish hotel.

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6.9

"Service is adequate"

Friendly service and acceptable reception.

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5.0

"Comfortable"

Small, comfortable rooms.

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4.4

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance.

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4.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.5

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service.

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5.1

"Room is all right"

Room is all right.

Photos from travellers