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Lietzenburger Str. 13/15, 10789, Berlin, Germany

Review Score

Based on 4678 reviews

heart

7.5

Location

9.5

876 reviews

Service

7.2

1055 reviews

Food

5.5

171 reviews

Breakfast

5.4

362 reviews

Comfort

5.3

573 reviews

Value for money

5.1

247 reviews

Amenities

4.8

284 reviews

Bar and Beverages

4.6

72 reviews

Room

4.4

1344 reviews

Cleanliness

4.0

391 reviews

Wellness Area

3.7

508 reviews

WiFi

3.1

109 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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7.2

"Fantastic service"

Friendly management, restaurant and bar staff. Average professionalism from poor housekeeping staff and mediocre reception. Room service could have been improved. Booking process should be better organized.

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5.5

"Food is all right"

Dining experience acceptable but dining area untidy. Poor menu, especially in side dishes. Guests disliked the pork dishes, desserts, and fruits.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Comfortable"

Rooms are relatively comfortable, but small and noisy. The beds are excellent and bathrooms are large, but the A/C is not great.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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4.8

"Amenities are not the best"

Smoking area is not nice. Poor hotel buildings and lobby, but new facilities. Unspectacular architecture. Adequate terrace. Elevator in need of updating.

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4.6

"Bar could improve"

Bar could improve. Good bar service. Good alcoholic drinks.

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4.4

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Bathrooms are large but with substandard cleaning. Excellent beds and great views. Substandard furniture with poor A/C, TV's and balconies. Shower was ok. Relatively new rooms. Complaints about minibars and kitchenettes.

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4.0

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized. Sauna not so nice.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.4

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Parking is rare.

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6.9

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.9

"Food is all right"

Poor menus and okay food. Desserts, fruits and sides are poorly reviewed.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Comfortable"

Rooms are relatively comfortable, but small and noisy. Comfortable beds and spacious bathrooms.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.8

"Room needs to be improved"

Guests complain about the size, cleanliness, furnishing, and maintenance of the rooms. Bathrooms are large but with substandard cleaning. Comfortable beds. Shower was ok.

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4.5

"Bar could improve"

Bar could improve.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Sauna not so nice. Fitness area can be optimized.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Parking is rare.

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7.9

"Fantastic service"

Friendly service, especially in the restaurant. Average professionalism from poor housekeeping staff and mediocre reception.

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5.7

"Comfortable"

Rooms are relatively comfortable, but small and noisy. Comfortable beds and spacious bathrooms.

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5.7

"Food is all right"

Food is all right. Poor menu, especially in side dishes.

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5.3

"Standard bar"

Standard bar.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.1

"Ordinary amenities"

Unimpressive grounds and mediocre building. Unspectacular architecture.

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4.7

"Room needs to be improved"

Complaints about cleanliness and size of rooms, but the views are amazing. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Great beds and relatively new rooms. Bathrooms are large but with substandard cleaning. Shower was ok.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.1

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location.

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7.3

"Awesome vibe"

Awesome vibe. Stylish hotel. Friendly atmosphere.

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7.0

"Fantastic service"

Friendly service and acceptable reception.

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4.9

"Value for money could be better"

Value for money could be better.

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4.7

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement. Unspectacular architecture.

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3.7

"Room needs to be improved"

Poorly-maintained, small rooms with mediocre bathrooms and beds.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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4.3

"Room needs to be improved"

Room needs to be improved.

Photos from travellers