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Calle 28 Entre Avenida 5 Y 10 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 326 reviews

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8.7

Wellness Area

10.0

6 reviews

Cleanliness

9.4

33 reviews

Location

9.3

111 reviews

Amenities

8.6

36 reviews

Service

8.5

118 reviews

Breakfast

7.9

79 reviews

Room

5.7

106 reviews

Bar and Beverages

4.0

5 reviews

WiFi

1.7

7 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.4

"Clean"

Clean hotel facilities. Clean rooms.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Excellent location with good bars, restaurants, shopping and beaches nearby.

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8.6

"Great amenities"

Nice building.

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8.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.9

"Tasty breakfast"

Great and affordable breakfast.

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5.7

"Room is all right"

Tidy rooms relatively well-kept and of moderate size with excellent beds. Older rooms with inadequate A/C, furniture, and bathrooms. Nice balcony.

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4.0

"Bar could improve"

Bar could improve.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Clean"

Clean hotel facilities. Clean rooms.

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9.4

"Great location"

Excellent location close to the beach.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.4

"Great pool"

Great pool.

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8.4

"Great amenities"

Nice building.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.2

"Room is all right"

Great beds in clean and decently sized rooms. Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing.

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9.4

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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8.6

"Great amenities"

Nice building.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.3

"Room is all right"

Average rooms with standard beds.

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4.9

"More comfort would be nice"

Okay beds but not comfortable overall.

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9.4

"Great location"

Great location.

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8.7

"Fantastic service"

Fantastic service.

Photos from travellers