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Area Betolovoto, 2760, Razlog, Bulgaria

Review Score

Based on 915 reviews

heart

8.3

Service

8.0

86 reviews

Location

7.1

51 reviews

Comfort

7.0

88 reviews

Room

6.6

149 reviews

Breakfast

6.0

19 reviews

Wellness Area

5.9

50 reviews

Pool

2.6

49 reviews

WiFi

2.5

22 reviews

100% Verified Real Reviews

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8.0

"Fantastic service"

Great, friendly housekeeping. Guests complain about reception and service professionalism. Good shuttle service.

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7.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Rather comfortable"

Large, comfortable rooms. Acceptably quiet with subpar beds.

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6.6

"Room is all right"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Large, clean rooms with wonderful views. Subpar beds and problems with cleanliness in the bathrooms.

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6.0

"Breakfast is average"

Breakfast is average.

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5.9

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok. Good fitness area.

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2.6

"Pool should be renewed"

Pool in need of cleaning.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Fantastic service"

Friendly service.

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7.3

"Rather comfortable"

Large, comfortable rooms. Acceptably quiet with subpar beds.

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7.3

"Great location"

Great location.

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6.8

"Room is all right"

Poorly-maintained but okay rooms, uncomfortable beds, and subpar bathrooms. Clean, large rooms, good views, and so-so kitchenettes.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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3.0

"Pool should be renewed"

Pool should be renewed.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Best value for money"

Best value for money.

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8.0

"Fantastic service"

Friendly service.

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7.2

"Great location"

Great location.

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6.8

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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6.6

"Room is all right"

Room is okay, but bathrooms are below average and beds are poor. Spacious rooms with excellent views.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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6.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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2.6

"Pool should be renewed"

Pool should be renewed.

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