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Route de Cambrai, 62000, Arras, France

Review Score

Based on 987 reviews

heart

6.8

Service

7.1

170 reviews

Location

7.1

126 reviews

Breakfast

6.2

117 reviews

WiFi

4.4

14 reviews

Room

3.6

353 reviews

Cleanliness

3.4

138 reviews

Food

3.1

78 reviews

Amenities

1.4

70 reviews

Vibe

1.3

76 reviews

100% Verified Real Reviews

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7.1

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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7.1

"Great location"

Great location. Great accessibility by car with affordable parking. Reasonably central, with shopping somewhat close by.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Old rooms, poor furniture and A/C, and decent beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.1

"Food could be better"

Food could be better. Poor menu, especially in side dishes.

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1.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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1.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is fairly plain. Suitable for solo travelers. Good choice for a city trip.

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7.6

"Great location"

Good location, more or less central. Parking is good and affordable.

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7.1

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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6.1

"Breakfast is average"

Breakfast is average.

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4.7

"Complaints about WiFi"

Complaints about WiFi.

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3.4

"Food could be better"

Food and menu are not highly reviewed.

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3.2

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Small, cramped rooms with insufficiently clean bathrooms and substandard furniture. Shower can be a problem.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.6

"Great location"

Great location.

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6.9

"Service is adequate"

Friendly service and acceptable reception.

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6.3

"Breakfast is average"

Breakfast is average.

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3.6

"Food could be better"

Food could be better.

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3.2

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Beds are standard, but furnishings and room maintenance are lacking.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.5

"Fantastic service"

Friendly service and great reception.

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6.8

"Location is ok"

Location is ok.

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6.7

"Breakfast is average"

Breakfast is average.

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3.3

"Food could be better"

Food could be better.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.8

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Beds are standard, but furnishings and room maintenance are lacking. Shower can be a problem.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.3

"Room needs to be improved"

Room needs to be improved.

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