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501 BANFF AVENUE , T1L 1A9, Banff, Canada

Review Score

Based on 1838 reviews

heart

8.4

Service

8.6

360 reviews

Location

8.6

398 reviews

Wellness Area

7.9

109 reviews

Room

7.8

586 reviews

Breakfast

5.0

381 reviews

WiFi

4.1

42 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Management and housekeeping are decent. Smooth booking process.

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8.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking. Convenient car access and well-priced parking.

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7.9

"Great wellness & sports facilities"

Clean and nice sauna area.

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7.8

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Rooms seem aged and relatively shabby, with poor kitchenettes. Substandard furniture with poor A/C, TV's and balconies. Small but clean bathrooms. Shower can be a problem.

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5.0

"Breakfast is average"

Breakfast affordable but not highly reviewed.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Near city centre in a great location. Parking is good and affordable.

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8.3

"Fantastic service"

Friendly service and great reception.

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7.8

"Great room"

Rooms are old, but clean with tidy bathrooms. Amply-sized rooms with excellent beds and superb views.

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7.6

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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5.7

"Food is all right"

Food is all right.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location with good parking availability. Near to the city centre with good shopping options nearby.

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8.3

"Fantastic service"

Friendly service.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.4

"Great room"

Large, clean rooms with excellent beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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4.4

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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