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501 BANFF AVENUE , T1L 1A9, Banff, Canada

Review Score

Based on 1539 reviews

heart

8.2

Cleanliness

9.3

187 reviews

Location

8.8

366 reviews

Service

7.8

300 reviews

Comfort

7.5

310 reviews

Wellness Area

7.4

104 reviews

Room

7.1

548 reviews

Breakfast

5.2

340 reviews

WiFi

4.1

33 reviews

100% Verified Real Reviews

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9.3

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.8

"Great location"

Great location. Parking is good and affordable. Central location with great sightseeing, dining out and shopping.

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7.8

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Average management, reception and housekeeping. Smooth booking process.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

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7.4

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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7.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Small but clean bathrooms. Rooms are older, with low rated A/C, TV's and kitchenettes. Subpar balconies in poorly maintained rooms. Shower can be a problem.

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5.2

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.4

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.4

"Great location"

Near city centre in a great location. Parking is good and affordable.

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8.3

"Best value for money"

Best value for money. Fair breakfast prices.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Clean but generally poor bathrooms. Rooms need regular maintenance. Shower can be a problem.

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5.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Near city centre in a great location. Parking is good and affordable.

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7.5

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.8

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Clean, spacious rooms, comfortable beds, and good views. Older rooms and furniture. Shower can be a problem.

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5.7

"Food is all right"

Decent food and okay desserts.

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4.3

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Great location"

Great location.

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8.3

"Best value for money"

Best value for money.

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8.1

"Fantastic service"

Friendly service.

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7.0

"Great room"

Great room.

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5.1

"Breakfast is average"

Breakfast is average.

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