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501 BANFF AVENUE , T1L 1A9, Banff, Canada

Review Score

Based on 1600 reviews

heart

8.2

Cleanliness

9.3

197 reviews

Location

8.8

386 reviews

Service

7.7

309 reviews

Comfort

7.6

328 reviews

Room

7.2

566 reviews

Wellness Area

7.0

105 reviews

Breakfast

4.9

358 reviews

WiFi

3.0

29 reviews

Bar and Beverages

2.3

11 reviews

100% Verified Real Reviews

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9.3

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.8

"Great location"

Great location. Parking is good and affordable. Central location with great sightseeing, dining out and shopping.

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7.7

"Fantastic service"

Friendly service, with good housekeeping, but restaurant service is not great. Management and reception are decent and somewhat professional. Smooth booking process.

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7.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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7.2

"Great room"

Large, clean rooms with excellent beds. Small but clean bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

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7.0

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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4.9

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Bar could improve"

Bar could improve.

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9.3

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.6

"Great location"

Near city centre in a great location. Parking is good and affordable.

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8.3

"Best value for money"

Best value for money. Fair breakfast prices.

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7.4

"Great room"

Old but clean and large rooms with great beds. Clean but generally poor bathrooms. Shower can be a problem.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.1

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location. Parking is good and affordable. Near to the city centre with good shopping options nearby.

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7.5

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.7

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Old, poorly-maintained rooms with deficient furniture and bathrooms. Shower can be a problem.

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5.7

"Food is all right"

Food is all right.

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4.4

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.4

"Complaints about WiFi"

Complaints about WiFi.

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8.4

"Best value for money"

Best value for money.

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8.3

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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7.1

"Great room"

Great room.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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