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337 Banff Ave , T1L 1H8, Banff, Canada

Review Score

Based on 1074 reviews

heart

7.8

Location

9.4

332 reviews

Service

8.5

243 reviews

Breakfast

8.2

298 reviews

Cleanliness

5.9

115 reviews

WiFi

5.7

24 reviews

Room

4.7

439 reviews

Vibe

4.4

100 reviews

Comfort

4.3

242 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Average parking. Affordable parking.

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8.5

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service.

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8.2

"Tasty breakfast"

Great and affordable breakfast.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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5.7

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.7

"Room needs to be improved"

Poorly-maintained rooms with bad TV's and kitchenettes. Acceptable beds, balconies, and cleanliness. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Views are okay, and rooms are old but decent-sized. Shower can be a problem.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Good choice for a city trip.

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4.3

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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9.7

"Great location"

Great location. Parking is good and affordable. Near to the city centre with good shopping options nearby.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.5

"Best value for money"

Best value for money. Fair breakfast prices.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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6.0

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.6

"Room needs to be improved"

Poorly-maintained rooms with inadequate A/C and bad minibars. Decent beds and views, and clean enough rooms. Medium sized, yet old rooms with poorly rated bathrooms.

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4.5

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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9.1

"Great location"

Great location with good parking availability. Near to the city centre with good shopping options nearby.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Friendly service.

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7.9

"Best value for money"

Best value for money.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.8

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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3.7

"Room needs to be improved"

Older, poorly maintained rooms, suboptimal bathrooms and A/C. Beds, room size and cleanliness are alright, but minibars are less highly rated.

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9.5

"Great location"

Great location.

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8.4

"Fantastic service"

Fantastic service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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4.8

"Room needs to be improved"

Rooms are subpar, but beds are decent.

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4.6

"More comfort would be nice"

Okay beds but not comfortable overall.

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4.7

"Room needs to be improved"

Room needs to be improved.

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