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555 BANFF AVENUE , T1L 1B5, Banff, Canada

Review Score

Based on 902 reviews

heart

6.9

Bar and Beverages

9.5

10 reviews

Service

8.1

174 reviews

Breakfast

7.7

177 reviews

Location

7.7

115 reviews

Room

5.5

296 reviews

Cleanliness

5.0

102 reviews

WiFi

4.6

26 reviews

Amenities

2.2

107 reviews

Vibe

2.0

91 reviews

100% Verified Real Reviews

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9.5

"Bar is awesome"

Bar is awesome.

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8.1

"Fantastic service"

Professional service and acceptable reception, but less impressive housekeeping.

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7.7

"Tasty breakfast"

Great and affordable breakfast.

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7.7

"Great location"

Great location. Near to the city centre with good shopping options nearby. Average parking. Convenient car access and well-priced parking.

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5.5

"Room is all right"

Great beds in acceptably clean rooms with good TV's. Badly maintained rooms, with poor A/C and unclean bathrooms. Rooms are neither new nor spacious, with complaints about furniture. Kitchenettes and minibars are as expected. Adequate balcony.

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5.0

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating. Architecture not so nice.

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2.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Good choice for a city trip. Fine for a budget trip. Good for traveling with friends.

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8.6

"Best value for money"

Best value for money.

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8.0

"Fantastic service"

Friendly service.

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8.0

"Great location"

Great location.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Rooms need regular maintenance. Awesome beds, and reasonably clean rooms.

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4.6

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.0

"Fantastic service"

Friendly service.

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7.9

"Great location"

Great location.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.7

"Ordinary pool"

Ordinary pool.

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4.5

"Room needs to be improved"

Room needs to be improved.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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