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555 BANFF AVENUE , T1L 1B5, Banff, Canada

Review Score

Based on 546 reviews

heart

6.6

Service

7.8

118 reviews

Location

7.8

71 reviews

Breakfast

7.5

120 reviews

Room

4.7

194 reviews

Cleanliness

4.4

75 reviews

WiFi

2.0

23 reviews

Vibe

1.3

66 reviews

100% Verified Real Reviews

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7.8

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.8

"Great location"

Generally well-located with OK shopping options. Average parking. Affordable parking.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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4.7

"Room needs to be improved"

Poorly maintained, old rooms, but adequate beds. Rooms are poorly-furnished and cleaned, with insufficient A/C. Somewhat clean rooms with average balconies, yet lovely views. Acceptable minibar. Shower can be a problem.

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4.4

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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8.9

"Best value for money"

Best value for money.

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8.0

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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4.6

"Room needs to be improved"

Old rooms, yet somewhat clean with nice beds.

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4.2

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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4.6

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.3

"Pool should be renewed"

Pool should be renewed.

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4.3

"Room needs to be improved"

Clean enough, but low rated, rooms.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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