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555 BANFF AVENUE , T1L 1B5, Banff, Canada

Review Score

Based on 700 reviews

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6.5

Location

8.1

96 reviews

Breakfast

7.5

165 reviews

Service

7.4

141 reviews

Cleanliness

4.8

96 reviews

Room

4.5

252 reviews

WiFi

2.9

28 reviews

Vibe

1.8

75 reviews

Amenities

1.5

90 reviews

100% Verified Real Reviews

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8.1

"Great location"

Great location. Parking is good and affordable. Centrally located, reasonably close to shopping.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.8

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.5

"Room needs to be improved"

Outdated rooms with low rated balconies and lacking maintenance. Great beds in large, decently cleaned rooms, but less well cleaned in the bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower was ok.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Atmosphere could be friendlier.

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1.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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8.3

"Great location"

Great location.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Friendly service.

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4.5

"Room needs to be improved"

Rooms need regular maintenance. Awesome beds, and reasonably clean rooms.

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4.5

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.1

"Great location"

Great location.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Friendly service.

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4.9

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.1

"Room needs to be improved"

Clean enough, but low rated, rooms.

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3.4

"Pool should be renewed"

Pool should be renewed.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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