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555 BANFF AVENUE , T1L 1B5, Banff, Canada

Review Score

Based on 783 reviews

heart

6.7

Location

8.2

100 reviews

Breakfast

8.1

162 reviews

Service

7.9

151 reviews

Cleanliness

4.9

93 reviews

Comfort

4.6

142 reviews

Room

4.1

261 reviews

WiFi

3.8

23 reviews

Vibe

1.2

78 reviews

Amenities

1.1

93 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location. Great accessibility by car with affordable parking. Centrally located, reasonably close to shopping.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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7.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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4.9

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.1

"Room needs to be improved"

Guests had problems with room cleanliness and maintenance, and complained about minibars. Fairly clean rooms, but old with inadequate A/C and furniture. Rooms adequately-sized with alright beds and some views. Standard TV's and decent balconies.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel could be more stylish. Good choice for a city trip. Fine for a budget trip. Good for traveling with friends.

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1.1

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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8.4

"Great location"

Great location.

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8.3

"Best value for money"

Best value for money.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly service.

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4.5

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.1

"Room needs to be improved"

Poorly-maintained, but clean enough rooms, and okay beds.

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1.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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5.0

"Quite clean"

Quite clean.

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4.6

"More comfort would be nice"

More comfort would be nice.

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4.1

"Pool should be renewed"

Pool should be renewed.

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3.8

"Room needs to be improved"

Room needs to be improved.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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