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21 Zijingang Road, 310030, Hangzhou, China

Review Score

Based on 1148 reviews

heart

9.3

Vibe

8.6

328 reviews

Location

8.2

153 reviews

Comfort

8.1

139 reviews

Wellness Area

7.6

27 reviews

Service

7.6

312 reviews

Food

6.8

114 reviews

Room

6.5

338 reviews

Breakfast

6.4

97 reviews

Cleanliness

5.7

28 reviews

Value for money

3.9

86 reviews

100% Verified Real Reviews

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Entrance area is not particularly attractive. Good for traveling with friends.

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8.2

"Great location"

Great location. Easy car access but inadequate parking. Good shopping and sightseeing. City centre is hard to reach.

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8.1

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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7.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.6

"Fantastic service"

Professional, friendly service, and great reception and management. Decent housekeeping, but poor restaurant service. Great concierge service. Good shuttle service.

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6.8

"Food is all right"

Reasonable dining experience with lovely desserts.

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6.5

"Room is all right"

Rooms are relatively clean, and furniture is average. Typical balconies, but charming views and cozy beds in sizable rooms. The bathrooms are large but otherwise not very highly rated. Outdated badly kept up rooms with inadequate televisions and air conditioners.

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6.4

"Breakfast is average"

Breakfast is average.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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3.9

"Value for money could be better"

Value for money could be better.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating.

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8.1

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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8.0

"Rather comfortable"

Big, comfortable, and quiet rooms.

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7.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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7.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.5

"Food is all right"

Average dining experience.

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6.4

"Breakfast is average"

Breakfast is average.

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6.3

"Room is all right"

Rooms are large and clean enough, with great views. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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4.0

"Value for money could be better"

Value for money could be better.

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8.3

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.0

"Rather comfortable"

Peaceful, comfortable and spacious rooms with large bathrooms.

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7.9

"Great location"

Great location.

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7.0

"Delicious food"

Delicious food.

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6.5

"Room is all right"

Average rooms, with okay balconies. Spacious rooms with excellent views. The bathrooms are large but otherwise not very highly rated.

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6.3

"Breakfast is average"

Breakfast is average.

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5.6

"Quite clean"

Quite clean.

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4.2

"Value for money could be better"

Value for money could be better.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating.

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8.4

"Great location"

Great location.

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8.3

"Rather comfortable"

Large, comfortable rooms.

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7.2

"Fantastic service"

Fantastic service.

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6.6

"Room is all right"

Spacious, standard rooms with poor bathrooms.

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3.8

"Value for money could be better"

Value for money could be better.

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8.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.2

"Great location"

Great location.

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7.6

"Fantastic service"

Professional service.

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6.5

"Room is all right"

Room is all right.

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