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21 Zijingang Road, 310030, Hangzhou, China

Review Score

Based on 1151 reviews

heart

9.3

Vibe

8.7

305 reviews

Comfort

8.0

136 reviews

Service

7.6

308 reviews

Location

7.6

142 reviews

Food

7.4

104 reviews

Room

6.3

337 reviews

Wellness Area

6.1

27 reviews

Breakfast

5.1

82 reviews

Cleanliness

4.0

29 reviews

Value for money

3.5

95 reviews

Pool

1.1

15 reviews

100% Verified Real Reviews

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8.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Entrance area is ok. Good for traveling with friends.

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8.0

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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7.6

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Poorly managed with subpar restaurant service. Great concierge service. Good shuttle service.

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7.6

"Great location"

Great location. Accessible by car, but parking is a hassle. Good shopping and sightseeing. City centre is hard to reach.

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7.4

"Delicious food"

Great dining, especially desserts.

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6.3

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. The bathrooms are large but otherwise not very highly rated. Complaints about cleanliness, maintenance, and TVs. Subpar balconies, A/C, and furniture in outdated rooms. Shower can be a problem.

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6.1

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

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5.1

"Breakfast is average"

Breakfast is average.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Value for money could be better"

Value for money could be better.

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1.1

"Pool should be renewed"

Pool should be renewed.

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8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating.

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8.0

"Rather comfortable"

Big, comfortable, and quiet rooms.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.6

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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7.3

"Delicious food"

Food is great, especially the desserts.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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6.0

"Room is all right"

Big enough rooms with awesome views. Older, poorly cleaned and maintained rooms and bathrooms.

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5.0

"Breakfast is average"

Breakfast can be improved.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Value for money could be better"

Value for money could be better.

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1.1

"Pool should be renewed"

Pool should be renewed.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating.

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8.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Great location"

Great location.

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6.3

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Poor maintenance in rooms and bathrooms.

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5.1

"Breakfast is average"

Breakfast is average.

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3.6

"Value for money could be better"

Value for money could be better.

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3.6

"Could use a good cleaning"

Could use a good cleaning.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating.

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8.0

"Rather comfortable"

Large, comfortable rooms.

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7.9

"Great location"

Great location.

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7.6

"Delicious food"

Delicious food.

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7.1

"Fantastic service"

Fantastic service.

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6.2

"Room is all right"

Rooms are decent and big, with great views but subpar bathrooms.

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5.1

"Breakfast is average"

Breakfast is average.

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3.7

"Value for money could be better"

Value for money could be better.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.8

"Fantastic service"

Fantastic service.

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7.7

"Great location"

Great location.

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7.6

"Rather comfortable"

Rather comfortable.

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6.3

"Room is all right"

Room is all right.

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