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Ferdinandstr. 15, 20095, Hamburg, Germany

Review Score

Based on 4589 reviews

heart

8.6

Location

9.4

1096 reviews

Service

8.1

849 reviews

Comfort

7.5

781 reviews

Breakfast

7.2

684 reviews

Room

7.1

1372 reviews

Cleanliness

6.5

287 reviews

Bar and Beverages

5.8

43 reviews

Value for money

3.2

307 reviews

WiFi

3.2

125 reviews

Wellness Area

1.4

43 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Pricey, inconvenient parking. Reasonably accessible by car.

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8.1

"Fantastic service"

Reception is great and bar service is so-so, although overall service is friendly. Poor restaurant service and housekeeping, but professional enough service overall. Room service could have been improved. Management should be more attentive.

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7.5

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Great room"

Big new rooms with wonderful beds. Bathrooms are large but with substandard cleaning. Rooms are clean, with OK views but lacking in maintenance. Great shower. Furniture is ok but A/C and furniture are subpar.

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6.5

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy.

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5.8

"Standard bar"

So-so bar with mediocre drinks. Bar service is acceptable.

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3.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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1.4

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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9.2

"Awesome vibe"

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Stylish hotel. Luxurious Hotel.

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8.2

"Fantastic service"

Generally good service, though professionalism is only so-so. Poorly rated housekeeping and restaurant service. Room service could have been improved.

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7.6

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Great room"

Big new rooms with wonderful beds. Bathrooms are large but with substandard cleaning. Rooms are clean, with OK views but lacking in maintenance. Great shower. Furniture is ok but A/C and furniture are subpar. Unimpressive balconies and bad TVs.

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6.1

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy.

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5.4

"Standard bar"

Standard bar.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.2

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.5

"Great location"

Near city centre in a great location. Close to the train station, but difficult to park.

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8.4

"Fantastic service"

Adequately professional and very friendly service with good reception.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.8

"Comfortable"

Fairly comfortable, but problems with A/C. Rooms are large and peaceful with comfortable beds.

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6.8

"Room is all right"

Excellent beds but only average cleanliness and furnishing. Badly maintained rooms, with poor A/C and unclean bathrooms. Big, new rooms. Great shower.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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3.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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1.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.5

"Great location"

Good location with shopping nearby but poor access to parking.

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9.0

"Awesome vibe"

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Stylish hotel.

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8.2

"Fantastic service"

Good, relatively professional service and reception.

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7.7

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Great room"

Big new rooms with wonderful beds. Clean enough but poorly maintained rooms with decent bathrooms. Views and furnishings are standard. Great shower.

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5.9

"Food is all right"

Decent food and menu.

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3.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Near city centre in a great location. Train station is close.

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8.8

"Awesome vibe"

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Stylish hotel.

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8.0

"Fantastic service"

Friendly, acceptably professional service.

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7.9

"Great amenities"

Nice building.

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7.3

"Great room"

Spacious, new, reasonably clean rooms.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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3.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

Photos from travellers