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Ferdinandstr. 15, 20095, Hamburg, Germany

Review Score

Based on 4459 reviews

heart

8.6

Location

9.4

1062 reviews

Service

8.4

808 reviews

Comfort

7.5

779 reviews

Breakfast

7.4

678 reviews

Room

7.1

1329 reviews

Cleanliness

6.2

298 reviews

Bar and Beverages

5.0

43 reviews

WiFi

3.9

104 reviews

Value for money

3.2

294 reviews

Wellness Area

1.4

39 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Pricey, inconvenient parking.

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8.4

"Fantastic service"

Reception is great and bar service is so-so, although overall service is friendly. Poor restaurant service and housekeeping, but professional enough service overall. Room service could have been improved.

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7.5

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Great room"

Big, new rooms. Great beds, decent views, and reasonably clean rooms. Bathrooms are large but with substandard cleaning. Okay furniture and poor minibars in badly maintained rooms. Great shower. Standard TV's and decent balconies.

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6.2

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy.

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5.0

"Standard bar"

So-so bar with mediocre drinks. Bar service is acceptable.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.4

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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9.1

"Awesome vibe"

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Stylish hotel. Luxurious Hotel. Pleasant entrance area.

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8.3

"Fantastic service"

Good, relatively professional service and reception. Decent housekeeping, but poor restaurant service. Room service is average.

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7.7

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Great room"

Big new rooms with wonderful beds. Bathrooms are large but with substandard cleaning. Mostly clean rooms with decent TV's. Great shower. Room need better maintenance, and minibars are not great. Views and furnishings are standard. Balcony could be nicer.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.7

"Bar could improve"

Bar could improve.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.3

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.5

"Great location"

Near city centre in a great location. Close to the train station, but difficult to park.

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8.7

"Fantastic service"

Adequately professional and very friendly service with good reception.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.9

"Comfortable"

Fairly comfortable, but problems with A/C. Rooms are large and peaceful with comfortable beds.

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6.9

"Room is all right"

Excellent beds but only average cleanliness and furnishing. Badly maintained rooms, with poor A/C and unclean bathrooms. Big, new rooms. Great shower.

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6.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.3

"Great location"

Near city centre in a great location.

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9.1

"Awesome vibe"

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Stylish hotel.

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8.3

"Fantastic service"

Adequately professional and very friendly service with good reception.

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7.8

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Great room"

Big new rooms with wonderful beds. Clean enough but poorly maintained rooms with decent bathrooms. Views and furnishings are standard.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.3

"Great location"

Great location.

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8.8

"Awesome vibe"

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Stylish hotel.

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8.3

"Fantastic service"

Friendly, acceptably professional service.

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7.2

"Great room"

Spacious, new, reasonably clean rooms.

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7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

Photos from travellers