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Ferdinandstr. 15, 20095, Hamburg, Germany

Review Score

Based on 4666 reviews

heart

8.6

Location

9.5

1149 reviews

Service

8.2

859 reviews

Amenities

7.9

149 reviews

Comfort

7.5

814 reviews

Room

7.3

1419 reviews

Breakfast

7.2

679 reviews

Value for money

3.5

333 reviews

WiFi

3.0

165 reviews

Wellness Area

2.8

41 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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8.2

"Fantastic service"

Bar service and housekeeping generally good and friendly. Service relatively professional but restaurant service is less impressive. Room service is average.

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7.9

"Great amenities"

New facilities with a great entrance area. Beautiful architecture. Elevator in need of updating. Pleasant hotel grounds.

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7.5

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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7.3

"Great room"

Updated rooms with great beds and TVs, but mediocre furniture. Great balconies with amazing views in big, decently clean rooms. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with inadequate A/C and bad minibars. Great shower.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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3.5

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet. Normally priced food.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.8

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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9.2

"Awesome vibe"

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Stylish hotel. Luxurious Hotel. Pleasant entrance area.

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8.2

"Great amenities"

New facilities with a great entrance area. Beautiful architecture.

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8.2

"Fantastic service"

Complaints about the wait staff but overall friendly service. Service professionalism and housekeeping are average. Room service is average.

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7.6

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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7.3

"Great room"

Modern rooms, with good TV's. Great beds, views, and large rooms, but so-so furniture. Bathrooms are large but with substandard cleaning. Decent balconies and reasonably clean rooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Great shower.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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5.4

"Standard bar"

Standard bar.

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3.4

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.4

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.6

"Great location"

Near city centre in a great location. Close to the train station, but difficult to park.

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8.2

"Fantastic service"

Adequately professional and very friendly service with good reception.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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6.6

"Comfortable"

Fairly comfortable, but problems with A/C. Spacious, quiet room with great beds and a large bathroom.

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6.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.5

"Room is all right"

Reasonably clean rooms with standard furniture, although maintenance levels and air conditioning are poor. Big new rooms with wonderful beds. Bathrooms are large but with substandard cleaning. Great shower.

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3.6

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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3.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.2

"Fantastic service"

Adequately professional and very friendly service with good reception.

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7.6

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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7.4

"Great room"

Excellent views from big, new rooms with wonderful beds. Clean enough room with okay furniture, but lacking maintenance. Bathroom is ok. Great shower.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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3.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Near city centre in a great location. Train station is close.

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8.7

"Awesome vibe"

Excellent vibe and pretty inviting atmosphere. Modern Hotel.

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8.5

"Fantastic service"

Friendly service.

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7.4

"Great room"

Big, new rooms. Decently clean rooms with okay bathrooms.

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7.1

"Clean"

Relatively clean rooms.

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7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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3.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

Photos from travellers