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Carretera Federal Chetumal Pto. Juárez, 77750, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 359 reviews

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8.8

Pool

9.4

73 reviews

Wellness Area

9.3

21 reviews

Amenities

9.2

70 reviews

Beach

8.9

99 reviews

Location

8.9

79 reviews

Breakfast

8.2

13 reviews

Service

7.4

155 reviews

Food

6.5

126 reviews

Room

5.5

89 reviews

WiFi

1.8

13 reviews

100% Verified Real Reviews

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9.4

"Great pool"

Clean pool area.

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9.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.2

"Great amenities"

Hotel buildings and kids facilities are excellent.

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8.9

"Beautiful beach"

Lovely, clean beach which is great for sports.

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8.9

"Great location"

Great location with good access by car. Great shopping and the beach nearby.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Friendly, excellent service in bar and restaurant. Service is acceptably professional, but some complaints about reception staff. Recreation staff is nice. Booking process should be better organized.

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6.5

"Food is all right"

Poor snacks and overall mediocre dining. Average menu, but the seafood is superb.

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5.5

"Room is all right"

Decent rooms and views. Out-of-date, poorly maintained rooms with bad bathrooms and beds. Adequate room size and A/C.

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1.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great pool"

Great pool.

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9.3

"Great amenities"

Great amenities.

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9.1

"Great location"

Great location.

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9.0

"Beautiful beach"

Beautiful beach.

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7.1

"Fantastic service"

Fantastic service.

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6.6

"Food is all right"

Food is all right.

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5.2

"Room is all right"

Room is all right.

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8.9

"Beautiful beach"

Beautiful beach.

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8.9

"Great location"

Great location.

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7.5

"Fantastic service"

Fantastic service.

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7.0

"Delicious food"

Delicious food.

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5.2

"Room is all right"

Room is all right.

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