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CTRA. FEDERAL CHETUMAL PTO JUAREZ KM 266.3 , 77750, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 410 reviews

heart

8.7

Amenities

9.3

74 reviews

Beach

9.1

99 reviews

Pool

9.0

73 reviews

Wellness Area

8.7

20 reviews

Location

8.7

77 reviews

Breakfast

8.3

6 reviews

Service

7.9

208 reviews

Food

6.7

172 reviews

Room

4.2

115 reviews

WiFi

4.2

15 reviews

Comfort

3.5

38 reviews

100% Verified Real Reviews

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9.3

"Great amenities"

Nice building.

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9.1

"Beautiful beach"

Lovely, clean beach which is great for sports.

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9.0

"Great pool"

Clean pool area.

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8.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.7

"Great location"

Great location. Great shopping and the beach nearby.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Average restaurant service, but friendly overall. Recreation staff is nice. Complaints about quality and professionalism of management and reception. Booking process should be better organized.

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6.7

"Food is all right"

Dining experience is typical, as is the seafood. The menu is okay, with great desserts.

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4.2

"Room needs to be improved"

Great views, but untidy rooms with poor beds and bathrooms. Old, inaqequately maintained rooms with poor minibars and A/C. Furnishings and room sizes are standard.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.5

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise and size.

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9.2

"Beautiful beach"

Beautiful beach.

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9.2

"Great amenities"

Nice building.

grey circle

9.1

"Great pool"

Great pool.

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8.8

"Great location"

Great location.

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8.1

"Fantastic service"

Fantastic service.

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6.8

"Food is all right"

Food is all right.

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4.2

"Room needs to be improved"

Room needs to be improved.

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