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CTRA. FEDERAL CHETUMAL PTO JUAREZ KM 266.3 , 77750, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 400 reviews

heart

8.8

Pool

9.1

75 reviews

Location

9.1

77 reviews

Amenities

9.0

72 reviews

Breakfast

8.8

6 reviews

Service

8.5

205 reviews

Food

7.3

171 reviews

WiFi

5.0

14 reviews

Room

4.7

114 reviews

Comfort

3.2

37 reviews

100% Verified Real Reviews

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9.1

"Great pool"

Clean pool area.

grey circle

9.1

"Great location"

Great location. Great shopping and the beach nearby.

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9.0

"Great amenities"

Nice building.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Service and restaurant service relatively professional and friendly. Recreation staff is nice. Guests complain about reception staff and management. Booking process should be better organized.

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7.3

"Delicious food"

Average dining experience, with good food. Great menu, especially the seafood.

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5.0

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.7

"Room needs to be improved"

Deficient A/C and not very comfortable beds in old, unclean rooms. Views are great but rooms are poorly-maintained and bathroom is substandard. Furnishings and room sizes are standard. Good minibar.

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3.2

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise and size.

grey circle

9.2

"Great location"

Great location.

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9.1

"Beautiful beach"

Beautiful beach.

grey circle

8.8

"Great pool"

Great pool.

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8.6

"Great amenities"

Nice building.

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8.4

"Fantastic service"

Fantastic service.

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7.3

"Awesome vibe"

Awesome vibe.

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7.0

"Delicious food"

Delicious food.

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6.0

"Quite clean"

Quite clean.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.2

"Room needs to be improved"

Room needs to be improved.

grey circle

7.8

"Fantastic service"

Fantastic service.

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