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CTRA. FEDERAL CHETUMAL PTO JUAREZ KM 266.3 , 77750, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 1020 reviews

heart

9.6

Service

9.5

507 reviews

Vibe

9.3

87 reviews

Amenities

9.3

90 reviews

Wellness Area

9.1

24 reviews

Pool

9.1

70 reviews

Location

8.8

89 reviews

Food

8.7

291 reviews

Breakfast

7.3

9 reviews

WiFi

6.9

15 reviews

Room

6.1

121 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Restaurant service is friendly and professional. Recreation staff is nice. Reception and management are fine.

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9.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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9.3

"Great amenities"

Hotel buildings and kids facilities are excellent.

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9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.1

"Great pool"

Clean pool area.

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8.8

"Great location"

Great location. Good shopping nearby and not so far from the beach.

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8.7

"Delicious food"

Great dining experience with an excellent menu, great desserts, and excellent snacks. Fish & seafood is acceptable.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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6.1

"Room is all right"

Decently clean rooms with okay minibars. Outdated, insufficiently maintained rooms with poorly rated bathrooms. Spacious rooms with lovely furniture and beautiful views. Subpar beds and ineffective A/C.

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9.4

"Fantastic service"

Fantastic service.

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9.2

"Beautiful beach"

Beautiful beach.

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9.1

"Great amenities"

Nice building.

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9.0

"Great pool"

Great pool.

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9.0

"Great location"

Great location.

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8.2

"Delicious food"

Delicious food.

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7.3

"Clean"

Clean.

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5.2

"Room is all right"

Room is all right.

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