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7201 W. BROAD STREET I-64 AT EXIT 183C , 23294, Richmond, United States of America

Review Score

Based on 470 reviews

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5.9

Location

9.2

40 reviews

Room

3.6

164 reviews

Service

3.4

60 reviews

Breakfast

2.8

29 reviews

Amenities

1.2

25 reviews

Cleanliness

1.1

95 reviews

WiFi

0.0

6 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location.

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3.6

"Room needs to be improved"

Rooms are dirty and neglected with poor beds, although very spacious. Bathrooms are large but with substandard cleaning. Reasonably new rooms, but A/C, furniture and TV's are substandard. Shower can be a problem.

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3.4

"Service could be improved"

Complaints about friendliness and professionalism of the staff. Reception is all right.

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2.8

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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1.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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1.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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0.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Best value for money"

Best value for money.

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2.9

"Room needs to be improved"

Room needs to be improved.

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3.8

"Service could be improved"

Service could be improved.

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2.7

"Room needs to be improved"

Rooms could be cleaner.

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1.1

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Room needs to be improved"

Room needs to be improved.

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1.2

"Could use a good cleaning"

Could use a good cleaning.

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