7201 W Broad St , 23294, Richmond (Virginia), United States of America
Based on 618 reviews
Great location, near nice bars and restaurants. Average parking.
Guests complain about the professionalism of the staff and management. Service is friendly enough, with acceptable reception staff.
Poor beds, with complaints about A/C and noise. Spacious rooms and bathrooms.
Poorly maintained and cleaned rooms with substandard A/C. Bathrooms are large but with substandard cleaning. Poor furnishings, particularly the kitchenettes, TV's and beds. Rooms spacious and relatively new. Shower can be a problem.
Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.
Breakfast affordable but not highly reviewed.
Bathrooms and rooms are untidy. Hotel facilities could use a good clean.
Wifi quality could be improved.
Room needs to be improved.
Could use a good cleaning.
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