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Amari Villa, Jalan Wakaf Utama , 75450, Bandar Melaka, Malaysia

Review Score

Based on 7807 reviews

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6.6

Location

5.4

611 reviews

Value for money

4.9

280 reviews

Breakfast

4.1

484 reviews

Vibe

3.9

203 reviews

Amenities

3.9

752 reviews

Service

3.9

812 reviews

Food

3.9

374 reviews

Room

3.2

1754 reviews

Wellness Area

2.8

50 reviews

Cleanliness

1.7

909 reviews

WiFi

1.0

90 reviews

100% Verified Real Reviews

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5.4

"Location is ok"

Location is ok. Shopping and sightseeing are mediocre. Accessible by car, but parking is a hassle. City centre is hard to reach.

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4.9

"Value for money could be better"

Value for money could be better. High priced breakfast. Normally priced food.

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4.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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3.9

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Decent enough hotel grounds, but unpleasant entrance area. Elevator in need of updating. Conventional kids facilities. Unspectacular architecture. Good meeting & event facilities.

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3.9

"Service could be improved"

Unprofessional, low rated restaurant service. Complaints about housekeeping and reception. Complaints about management, but acceptably friendly staff. Room service could have been improved. Hotel security can be an issue. Recreation staff could be nicer. Booking process should be better organized. Shuttle service can be an issue. Concierge service could be more helpful.

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3.9

"Food could be better"

Unpleasant dining experience, with unappetizing desserts/fruits and a poorly cleaned dining area. Restaurant menu and prices are okay.

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3.2

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with low rated beds, furniture, and TVs. Spacious rooms with excellent views. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

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2.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

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1.7

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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1.0

"Complaints about WiFi"

Wifi quality could be improved.

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5.0

"Location is ok"

Location is inconvenient. Shopping and sightseeing are mediocre. Not great access by car, with poorly rated parking. City centre is hard to reach.

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4.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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4.2

"Amenities are not the best"

Unimpressive buildings and entrance area, with poor handicap accessible facilities. Hotel grounds are ok. Elevator in need of updating.

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4.2

"Service could be improved"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Room service could have been improved. Hotel security can be an issue. Recreation staff could be nicer. Booking process should be better organized.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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3.5

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Outdated rooms with bad beds, TV's and unclean bathrooms. Spacious rooms with excellent views. Below average furnishing, balconies, and A/C. Shower can be a problem.

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3.4

"Food could be better"

Overpriced, badly cleaned restaurant makes for a poor experience.

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3.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.9

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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0.9

"Complaints about WiFi"

Wifi quality could be improved.

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6.5

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.5

"Location is ok"

Location is ok.

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4.5

"Value for money could be better"

Value for money could be better.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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3.8

"Room needs to be improved"

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds. Spacious rooms. Shower can be a problem.

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3.7

"Amenities are not the best"

Grounds are reasonable, but hotel buildings need work.

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3.5

"Food could be better"

Food could be better.

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2.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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5.7

"Location is ok"

Location is ok.

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3.9

"Service could be improved"

Service could be improved.

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3.2

"Room needs to be improved"

Poor rooms and bathrooms.

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