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2 Cecilia Street , 7216, Saint Helens, Australia

Review Score

Based on 949 reviews

heart

6.8

Location

9.2

239 reviews

Service

8.7

170 reviews

Breakfast

7.8

20 reviews

Value for money

6.4

65 reviews

WiFi

5.1

29 reviews

Room

4.1

413 reviews

Cleanliness

3.9

111 reviews

Amenities

3.4

114 reviews

Vibe

1.6

159 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location with good parking availability. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.7

"Fantastic service"

Great service, especially at reception. Hotel security can be an issue.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.4

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.1

"Room needs to be improved"

Poorly cleaned, old rooms with subpar beds and TVs. Badly-maintained rooms and balconies with poor A/C and furniture. Bathrooms are large but with substandard cleaning. Spacious rooms with excellent views. Shower can be a problem.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator is ok. Architecture not so nice.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier.

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9.2

"Great location"

Great location with good parking availability. Central location near the beach, with great shopping and sightseeing nearby.

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8.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.2

"Delicious food"

Menu is excellent with tasty food.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.1

"Fairly good value for money"

Fairly good value for money.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Room needs to be improved"

Poorly cleaned rooms and bathrooms, with complaints about beds and A/C. Ill-maintained, older rooms with poorly reviewed balconies. Spacious rooms with excellent views. Shower can be a problem.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator is ok. Architecture not so nice.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier.

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9.4

"Great location"

Great location.

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8.9

"Fantastic service"

Fantastic service.

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6.8

"Fairly good value for money"

Fairly good value for money.

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5.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms have below average beds, bathrooms, furniture, and A/C. Spacious rooms with excellent views.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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8.1

"Delicious food"

Delicious food.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.9

"Comfortable"

Rooms are big and moderately comfortable.

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4.3

"Room needs to be improved"

Rooms are spacious, although generally below-par with unsightly bathrooms.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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