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2 Cecilia Street , 7216, Saint Helens, Australia

Review Score

Based on 959 reviews

heart

6.7

Location

9.4

238 reviews

Service

8.4

171 reviews

Breakfast

7.2

17 reviews

Value for money

6.5

63 reviews

Room

3.5

415 reviews

Cleanliness

3.4

112 reviews

Amenities

2.7

108 reviews

WiFi

2.0

30 reviews

Vibe

1.7

146 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with good parking availability. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Hotel security can be an issue.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.5

"Fairly good value for money"

Fairly good value for money. Normally priced food.

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3.5

"Room needs to be improved"

Poorly cleaned, older rooms with subpar TVs and furniture. Spacious rooms with great views, but poor maintenance and subpar beds. Bathrooms are large but with substandard cleaning. Poorly reviewed kitchenettes and balconies. Shower can be a problem. Acceptable minibar.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.7

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier.

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9.2

"Great location"

Great location with good parking availability. Near downtown with great sightseeing and shopping.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.0

"Delicious food"

Menu is excellent with tasty food.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.0

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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3.5

"Room needs to be improved"

Outdated, insufficiently cleaned rooms and bathrooms, with poor furniture. Spacious rooms with great views, but poor maintenance and subpar beds. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.5

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier.

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9.5

"Great location"

Great location.

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8.5

"Fantastic service"

Average reception, but good overall service.

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8.4

"Delicious food"

Delicious food.

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6.6

"Fairly good value for money"

Fairly good value for money.

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4.8

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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3.7

"Room needs to be improved"

Poor bathrooms and furniture in badly cleaned, old rooms. Spacious rooms with great views, but poor maintenance and subpar beds.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service.

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8.1

"Delicious food"

Delicious food.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.4

"Comfortable"

Rooms are big and moderately comfortable.

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3.7

"Room needs to be improved"

Rooms are spacious, although generally below-par with unsightly bathrooms.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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