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2 Cecilia Street , 7216, Saint Helens, Australia

Review Score

Based on 938 reviews

heart

6.9

Location

9.3

228 reviews

Service

8.4

165 reviews

Breakfast

7.9

19 reviews

Comfort

5.0

200 reviews

Cleanliness

3.8

112 reviews

Room

3.8

411 reviews

Amenities

2.3

108 reviews

Vibe

2.1

146 reviews

WiFi

1.8

29 reviews

100% Verified Real Reviews

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Hotel security can be an issue.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.0

"Comfortable"

Comfortable enough, with large rooms and bathrooms. Complaints about beds and noise.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"Room needs to be improved"

Poorly cleaned, older rooms with subpar TVs and furniture. Spacious rooms with great views, but poor maintenance and subpar beds. Bathrooms are large but with substandard cleaning. Poorly reviewed kitchenettes and balconies. Shower can be a problem. Acceptable minibar.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier. Good for traveling with friends.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.0

"Tasty breakfast"

Tasty breakfast.

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8.0

"Delicious food"

Delicious food.

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6.6

"Fairly good value for money"

Fairly good value for money.

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5.0

"Comfortable"

Uncomfortable and noisy, but spacious, rooms with less than ideal beds.

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3.6

"Room needs to be improved"

Outdated, insufficiently cleaned rooms and bathrooms, with poor furniture. Spacious rooms with great views, but poor maintenance and subpar beds. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.2

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location.

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8.5

"Fantastic service"

Average reception, but good overall service.

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4.7

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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3.7

"Room needs to be improved"

Poor bathrooms and furniture in badly cleaned, old rooms. Spacious rooms with great views, but poor maintenance and subpar beds.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service.

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7.9

"Delicious food"

Delicious food.

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6.9

"Fairly good value for money"

Fairly good value for money.

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5.3

"Comfortable"

Rooms are big and moderately comfortable.

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3.9

"Room needs to be improved"

Rooms are spacious, although generally below-par with unsightly bathrooms.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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