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Jalan Batu Ferringhi, 11100, Penang, Malaysia

Review Score

Based on 6081 reviews

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7.8

Pool

8.8

622 reviews

Location

8.2

858 reviews

Service

7.8

942 reviews

Beach

7.7

549 reviews

Breakfast

7.2

609 reviews

Room

6.2

1566 reviews

WiFi

3.8

106 reviews

Bar and Beverages

3.7

31 reviews

Vibe

3.0

533 reviews

100% Verified Real Reviews

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8.8

"Great pool"

Good pool, acceptably clean.

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8.2

"Great location"

Great location. Close to the beach, but not the city centre. Parking is rare. Lots of nearby bars and restaurants but not much sightseeing. Airport access is difficult. Affordable parking.

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7.8

"Fantastic service"

Good and friendly pool/beach service. Decent reception and housekeeping. Recreation staff is nice. Decent waitstaff and management. Shuttle service is ok. Room service is average. Concierge service is average. Hotel security can be an issue. Childcare is fair.

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7.7

"Beautiful beach"

Awesome beach and beach sports. Beach needs a clean.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Room is all right"

Fairly clean, but aged, poorly maintained rooms with less clean bathrooms. Large rooms with great balconies and views. Substandard furniture, A/C, minibar and TV's. Shower was ok.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.7

"Bar could improve"

Bar could improve.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish. Luxurious Hotel. Awesome for families. Good resort hotel.

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8.7

"Great pool"

Good pool, acceptably clean.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach. City centre is hard to reach.

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7.7

"Fantastic service"

Friendly service with okay wait staff, reception, and housekeeping. Recreation staff is nice. Room service is average. Childcare is fair.

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7.2

"Beautiful beach"

Awesome beach and beach sports. Beach needs a clean.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Room is all right"

Poorly maintained and old, but decent, rooms, and so-so beds. Large rooms with beautiful balconies and charming views. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Mediocre sized, poorly cleaned bathrooms. Shower was ok.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Pleasant entrance area. Hotel could be more stylish. Luxurious Hotel.

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8.7

"Great pool"

Great pool.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to the beach, restaurants, and bars. Awesome sightseeing, but far from downtown.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service. Recreation staff is nice.

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7.9

"Rather comfortable"

Large, comfortable rooms. Beds are alright, rooms are not so loud, but A/C is not great.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Room is all right"

Rooms are moderately clean with average beds but old looking and poorly-maintained. Large rooms with beautiful balconies and charming views. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Bar could improve"

Bar could improve.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Pleasant entrance area.

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9.1

"Great pool"

Great pool.

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8.5

"Great location"

Excellent location close to the beach.

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8.0

"Fantastic service"

Service is professional and friendly.

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7.6

"Beautiful beach"

Beautiful beach.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.1

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Poorly maintained rooms with low quality furniture.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.4

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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6.4

"Room is all right"

Room is all right.

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