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Jalan Batu Ferringhi, 11100, Penang, Malaysia

Review Score

Based on 6377 reviews

heart

7.8

Pool

8.9

603 reviews

Location

8.2

874 reviews

Beach

7.5

581 reviews

Breakfast

7.1

624 reviews

Service

7.1

943 reviews

Room

6.2

1578 reviews

Vibe

2.6

486 reviews

WiFi

2.5

108 reviews

100% Verified Real Reviews

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8.9

"Great pool"

Good pool, acceptably clean.

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8.2

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Accessible by car, but parking is a hassle. Awesome sightseeing, but far from downtown. Close to public transport. Airport access is difficult.

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7.5

"Beautiful beach"

Awesome beach and beach sports. Beach needs a clean.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Fantastic service"

Management seems lacking, with badly rated housekeeping, but friendly service. General service, restaurant service and reception are decent. Recreation staff is ok. Room service could have been improved. Shuttle service can be an issue. Hotel security can be an issue. Pool/beach service is ok. Concierge service is average. Booking process is sufficient.

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6.2

"Room is all right"

Great views and balconies in okay rooms with decent beds. Spacious rooms and bathrooms. Guests complain about cleanliness, maintenance, and furnishing. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower was ok.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is ok. Hotel could be more stylish. Luxurious Hotel. Awesome for families. Good resort hotel.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.4

"Great pool"

Good pool, acceptably clean.

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach. City centre is hard to reach.

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7.9

"Rather comfortable"

Large, comfortable rooms. Beds are alright, rooms are not so loud, but A/C is not great.

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7.1

"Fantastic service"

Friendly service, but poorly rated management. General service, restaurant service and reception are decent. Recreation staff is ok. Childcare can be a problem.

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7.0

"Beautiful beach"

Reasonable beach. Beach needs a clean. Good beach sports.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Room is all right"

Old, poorly maintained rooms with insufficient A/C. Large rooms with great balconies and views. Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Shower was ok.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is ok. Hotel could be more stylish. Luxurious Hotel.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.8

"Great pool"

Good pool, acceptably clean.

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8.3

"Great location"

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Awesome sightseeing, but far from downtown. Parking is rare.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Recreation staff could be nicer.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Beautiful beach"

Beautiful beach. Beach needs a clean.

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6.3

"Room is all right"

Decent rooms with passable beds, but badly kept up. Large rooms and bathrooms, and great views. Complaints about age, cleanliness, and furnishing of the rooms.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Entrance area is ok.

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9.1

"Great pool"

Great pool.

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8.5

"Great location"

Excellent location close to the beach.

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7.6

"Beautiful beach"

Beautiful beach.

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7.5

"Fantastic service"

Service is professional and friendly.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.0

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Poorly maintained and cleaned rooms.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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