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Jalan Batu Ferringhi, 11100, Penang, Malaysia

Review Score

Based on 6775 reviews

heart

7.7

Pool

8.9

595 reviews

Location

8.1

875 reviews

Beach

7.8

569 reviews

Service

7.4

927 reviews

Breakfast

7.1

632 reviews

Room

5.8

1587 reviews

Vibe

2.7

501 reviews

WiFi

2.4

115 reviews

100% Verified Real Reviews

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8.9

"Great pool"

Good pool, acceptably clean.

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8.1

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Parking is rare. Convenient car access and well-priced parking. City centre is hard to reach. Close to public transport. Not ideal for sightseeing. Airport access is difficult.

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7.8

"Beautiful beach"

Awesome beach and beach sports. Beach needs a clean.

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7.4

"Fantastic service"

Housekeeping is typical but service staff are very professional. Recreation staff is ok. Decent waitstaff and management. Room service could have been improved. Shuttle service is ok. Hotel security can be an issue. Good pool/beach service. Concierge service is average.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.8

"Room is all right"

Decent, but old rooms with poor maintenance and bad minibars. Large rooms with great views, decent balconies, and so-so beds. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Shower was ok. Spacious bathroom.

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2.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Luxurious Hotel. Awesome for families. Good resort hotel.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.6

"Great pool"

Good pool, acceptably clean.

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8.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach. City centre is hard to reach.

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7.8

"Rather comfortable"

Large, comfortable rooms. Beds are alright, rooms are not so loud, but A/C is not great.

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7.2

"Beautiful beach"

Awesome beach and beach sports. Beach needs a clean.

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7.2

"Fantastic service"

Service is professional and friendly. Average wait staff and housekeeping. Recreation staff is ok. Childcare is fair.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Room is all right"

Mediocre, outdated, and poorly-maintained rooms with subpar bathrooms. Large rooms with great views, decent balconies, and so-so beds. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is ok. Hotel could be more stylish. Luxurious Hotel.

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8.6

"Great pool"

Great pool.

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8.3

"Great location"

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Parking is rare. Not ideal for sightseeing. City centre is hard to reach.

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7.6

"Beautiful beach"

Awesome beach and beach sports.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Reception is decent, with overall friendly and professional service. Recreation staff is ok.

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6.0

"Room is all right"

Average rooms and beds, but A/C and furniture substandard. Spacious rooms with excellent views. Outdated, rooms with poor cleanliness and maintenance. Bathrooms are large but with substandard cleaning.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Entrance area is ok.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great pool"

Great pool.

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8.4

"Great location"

Excellent location close to the beach.

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7.8

"Beautiful beach"

Beautiful beach.

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7.5

"Fantastic service"

Friendly service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.6

"Fairly good value for money"

Fairly good value for money.

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5.9

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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