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25-A Farquhar Street, 10200, Penang, Malaysia

Review Score

Based on 3162 reviews

heart

7.8

Location

9.1

744 reviews

Bar and Beverages

8.1

47 reviews

Breakfast

7.8

320 reviews

Service

7.5

660 reviews

Room

6.4

940 reviews

Vibe

3.5

254 reviews

WiFi

3.4

55 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, close to public transport. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Convenient car access and well-priced parking.

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8.1

"Bar is awesome"

Bar is awesome. Standard alcoholic drinks.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.5

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Average management, reception and housekeeping. Hotel security can be an issue. Great concierge service. Recreation staff is nice. Booking process is sufficient. Room service is perfect.

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6.4

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Inadequate minibars in older, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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3.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Hotel is relatively stylish. Good for business people. Good choice for a city trip.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.9

"Great location"

Great location. Easy car access but inadequate parking. Near to downtown with good options for sightseeing.

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8.1

"Best value for money"

Best value for money.

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7.9

"Bar is awesome"

Bar is awesome.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Friendly, professional service, though reception is subpar.

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5.7

"Room is all right"

Rooms are old and not very clean, without great beds and particularly nice bathrooms. Great views from spacious but poorly maintained rooms with poor A/C.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping.

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8.2

"Best value for money"

Best value for money.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.0

"Fantastic service"

Friendly, professional service, though reception is subpar.

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6.0

"Room is all right"

Rooms are large and clean enough, with great views. Out-of-date, poorly maintained rooms with bad bathrooms and beds.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location with excellent sightseeing.

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8.1

"Best value for money"

Best value for money.

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7.9

"Bar is awesome"

Bar is awesome.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Friendly service.

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7.1

"Rather comfortable"

Large, comfortable rooms.

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6.6

"Room is all right"

Rooms are large and clean enough, with great views.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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8.4

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Friendly service.

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7.2

"Rather comfortable"

Large, comfortable rooms.

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6.3

"Room is all right"

Rooms spacious and relatively tidy.

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3.5

"Vibe is not too good"

Vibe is not too good.

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