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25-A Farquhar Street, 10200, Penang, Malaysia

Review Score

Based on 3062 reviews

heart

7.7

Location

9.0

702 reviews

Value for money

8.5

227 reviews

Bar and Beverages

8.5

47 reviews

Breakfast

7.8

320 reviews

Service

7.7

673 reviews

Room

6.2

922 reviews

Vibe

3.4

216 reviews

WiFi

3.0

53 reviews

100% Verified Real Reviews

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9.0

"Great location"

Good location, close to public transport. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Convenient car access and well-priced parking.

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8.5

"Best value for money"

Best value for money. Acceptable breakfast prices. Free internet.

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8.5

"Bar is awesome"

Bar is awesome.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.7

"Fantastic service"

Service is welcoming but the reception is subpar. Poor restaurant service and housekeeping, but professional enough service overall. Booking process is sufficient. Great concierge service. Hotel security can be an issue. Room service could have been improved.

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6.2

"Room is all right"

Rooms are large and clean enough, with great views. Complaints about the furniture, TVs, A/C, and beds. Bathrooms are large but with substandard cleaning. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Hotel is relatively stylish. Good for business people. Good choice for a city trip.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Near city centre with great sightseeing and nearby restaurants.

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8.3

"Bar is awesome"

Bar is awesome.

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8.2

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.7

"Room is all right"

Rooms are old and not very clean, without great beds and particularly nice bathrooms. Great views from spacious but poorly maintained rooms with poor A/C.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping.

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8.5

"Best value for money"

Best value for money.

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7.5

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.8

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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6.3

"Room is all right"

Rooms are large and clean enough, with great views. Rooms need better maintenance with complaints about beds, furniture, and bathrooms.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.1

"Great location"

Great location with excellent sightseeing.

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8.4

"Bar is awesome"

Bar is awesome.

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8.3

"Best value for money"

Best value for money.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.8

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views.

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3.1

"Vibe is not too good"

Vibe is not too good.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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8.7

"Best value for money"

Best value for money.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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6.7

"Comfortable"

Rooms are big and moderately comfortable.

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6.0

"Room is all right"

Rooms are large and clean enough, with great views.

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