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25-A Farquhar Street, 10200, Penang, Malaysia

Review Score

Based on 3192 reviews

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7.8

Location

9.1

748 reviews

Bar and Beverages

8.8

52 reviews

Food

8.2

206 reviews

Breakfast

8.2

317 reviews

Service

7.4

643 reviews

Room

7.2

938 reviews

WiFi

4.4

56 reviews

Vibe

4.2

253 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Relatively close to the beach.

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8.8

"Bar is awesome"

Bar is awesome.

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8.2

"Delicious food"

Menu is excellent with tasty food. Substandard dining experience and unpopular side dishes.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Fantastic service"

Great management and friendly, professional staff. Reception is poor, as is the restaurant service. Booking process should be better organized. Housekeeping can be a problem. Great concierge service. Hotel security can be an issue. Recreation staff is nice. Room service is average.

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7.2

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. The bathrooms are large but otherwise not very highly rated. Old rooms with substandard TV's, furniture and air conditioning. Room need better maintenance, and minibars are not great. Shower can be a problem.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Hotel is relatively stylish. Good for business people. Good choice for a city trip.

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9.2

"Great location"

Great location. Near downtown with great sightseeing and shopping.

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8.4

"Best value for money"

Best value for money.

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8.3

"Delicious food"

Delicious food.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Friendly, professional service, though reception is subpar.

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6.3

"Room is all right"

Room is okay, but bathrooms are below average and beds are poor. Spacious rooms with excellent views.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.5

"Bar is awesome"

Bar is awesome.

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8.4

"Delicious food"

Delicious food.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.0

"Best value for money"

Best value for money.

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7.5

"Fantastic service"

Friendly service.

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6.7

"Room is all right"

Rooms are large and clean enough, with great views. Poorly-maintained rooms, badly rated bathrooms and beds.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location with excellent sightseeing.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.9

"Best value for money"

Best value for money.

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7.3

"Fantastic service"

Friendly service.

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7.2

"Rather comfortable"

Large, comfortable rooms.

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6.8

"Room is all right"

Rooms are large and clean enough, with great views.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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8.3

"Best value for money"

Best value for money.

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7.3

"Fantastic service"

Friendly service.

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6.4

"Room is all right"

Room is all right.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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