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25-A Farquhar Street, 10200, Penang, Malaysia

Review Score

Based on 3022 reviews

heart

7.7

Location

9.2

712 reviews

Bar and Beverages

8.7

50 reviews

Breakfast

7.9

323 reviews

Service

7.8

696 reviews

Room

6.6

933 reviews

WiFi

4.2

59 reviews

Vibe

3.6

234 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Convenient car access and well-priced parking.

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8.7

"Bar is awesome"

Bar is awesome.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.8

"Fantastic service"

Friendly and professional service with lovely management and decent housekeeping. Reception is alright, but restaurant service is disappointing. Hotel security can be an issue. Great concierge service. Booking process is sufficient. Room service is average. Good shuttle service.

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6.6

"Room is all right"

Room cleanliness is OK, as are beds, but rooms are old and minibars are poor. Large rooms and bathrooms, and great views. Badly maintained rooms with poor air conditioning, televisions, and furniture.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Luxurious Hotel. Good for business people. Good choice for a city trip.

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare. Affordable parking.

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8.4

"Bar is awesome"

Bar is awesome.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.0

"Best value for money"

Best value for money. Acceptable breakfast prices.

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6.2

"Room is all right"

Rooms are large and clean enough, with great views. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poor televisions, air conditioning, and beds.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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7.9

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Rooms are large and clean enough, with great views. Rooms could use some maintenance and updating with subpar furniture and beds.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.2

"Great location"

Great location. Near to downtown with good options for sightseeing.

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8.7

"Bar is awesome"

Bar is awesome.

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8.3

"Best value for money"

Best value for money.

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7.9

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Spacious rooms with excellent views. Old rooms, yet somewhat clean with nice beds.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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8.6

"Best value for money"

Best value for money.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.9

"Delicious food"

Delicious food.

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7.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.2

"Room is all right"

Rooms are large and clean enough, with great views. Poorly-maintained rooms, badly rated bathrooms and beds.

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3.7

"Vibe is not too good"

Vibe is not too good.

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