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CALLE DUARTE, ESQ. CARACOL 1, 15700, Santo Domingo, Dominican Republic

Review Score

Based on 1107 reviews

heart

7.1

Location

8.6

69 reviews

Pool

5.7

24 reviews

Food

5.4

147 reviews

Wellness Area

5.0

6 reviews

Amenities

5.0

61 reviews

Service

4.9

158 reviews

Comfort

3.5

57 reviews

WiFi

3.3

20 reviews

Room

3.2

173 reviews

Vibe

3.1

53 reviews

Bar and Beverages

2.9

14 reviews

Cleanliness

2.6

72 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Close to the beach with great sightseeing.

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5.7

"Ordinary pool"

Moderately clean pool area.

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5.4

"Food is all right"

Poor dining experience with untidy dining area. Guests unimpressed by menu and desserts. Snacks are ok.

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5.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK. Lacking in outdoor sports facilities.

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4.9

"Service could be improved"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Recreation staff is nice.

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3.5

"More comfort would be nice"

Poor comfort, small bathrooms, and inadequate A/C and beds. Spacious, peaceful rooms.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.2

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Rooms are spacious and have great views but are lacking in maintenance. Small rooms and poorly cleaned bathrooms. Guests complain about the furniture, balconies, beds, and TVs. Shower can be a problem.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is fairly plain. Hotel could be more stylish. Good resort hotel. Awesome for a beach holiday.

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2.9

"Bar could improve"

Poor bar with subpar drinks.

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2.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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5.3

"Food is all right"

Food is all right.

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2.6

"Room needs to be improved"

Room needs to be improved.

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